If the wait is "really killing" you, it would have been best to not order the item from another country. Before you purchased the item, you were able to see the shipping/delivery time on the listing so that you could back out if it would take too long.
Since there is a tracking number and the item is marked as shipped, you need to relax and wait for your item to arrive. This cannot be "the worst ebay experience" you have ever had just because it has been "now over a week".
Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
- Select “More actions” beside your item and then “I didn't receive it.”
- Click the box beside I want a refund.
- Select Send request.
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.
- Find the item in your Purchase History
- Select See request details
- Select “Ask eBay to step in.”
*lady*madonna*
Volunteer Ebay Community Mentor
Message 3 of 7
