Check who you are talking to, chat members, and share settings
- Check where you are posting.
- Can I share this information?
Beware of abusive acts by others
- Spamming / Phishing
- Criminal acts such as threats, sexual exploitation and bomb threats
Responding to suspicious messages
- Types of messages you should not respond to
Preventing acts of self-harm by others
- If you see suicide threats or threats of self-harm
Check warning information
- Consumer trouble warning information (external site)
Smooth online communication
To offer an environment in which all users can safely communicate with the people close to them, LINE restricts what you can post and offers features that prevent abusive acts and illegal activities. Please understand the below points on online communication so that you can use LINE without any problems.
Check who you are talking to, chat members, and share settings
Check where you are posting.
As a general rule, posts cannot be deleted
Content shared online may be easily duplicated and spread.
As in face-to-face conversations, messages, pictures and videos shared on LINE cannot be deleted as a general rule.
It is therefore important to check who you are talking to, who is in the Group and who can view your LINE VOOM, before posting.
Content shared online may be easily duplicated and spread.
As in face-to-face conversations, messages, pictures and videos shared on LINE cannot be deleted as a general rule.
It is therefore important to check who you are talking to, who is in the Group and who can view your LINE VOOM, before posting.
Can I share this information?
Sharing pictures and movies carelessly can cause trouble
Share only messages, pictures and videos that will not bring harm to you or others if they are spread widely. Also, even if you think it is OK, make sure before posting that people in the pictures or videos are fine with them being shared and that the image rights or copyrights of others are not infringed upon before posting.
Share only messages, pictures and videos that will not bring harm to you or others if they are spread widely. Also, even if you think it is OK, make sure before posting that people in the pictures or videos are fine with them being shared and that the image rights or copyrights of others are not infringed upon before posting.
Beware of abusive acts by others
Spamming / Phishing
Beware of being directed to malicious websites
LINE is a tool to communicate with family and friends, but you may receive messages from people you dont know depending on your settings. Do not respond if you are repeatedly added by people you dont know or if you receive messages claiming that you won a prize or money that you dont know about. In most cases, these are fraudulent attempts to obtain your personal informationby means such as directing you to a counterfeit online luxury goods store. Also beware of phishing emails claiming to be from LINE. If you enter your password or other information on the websites they tell you to visit, your account may be hacked or used for fraudulent access to other websites.
LINE is a tool to communicate with family and friends, but you may receive messages from people you dont know depending on your settings. Do not respond if you are repeatedly added by people you dont know or if you receive messages claiming that you won a prize or money that you dont know about. In most cases, these are fraudulent attempts to obtain your personal informationby means such as directing you to a counterfeit online luxury goods store. Also beware of phishing emails claiming to be from LINE. If you enter your password or other information on the websites they tell you to visit, your account may be hacked or used for fraudulent access to other websites.
Related Link
- Beware of account hacking
Criminal acts such as threats, sexual exploitation and bomb threats
Protect yourself with the reporting and blocking features
Some LINE users have reported crime threats and actual crimes. LINE is making its utmost effort to create an environment in which all users can safely communicate with people close to them. Immediately report it to LINE if any user threatens to harm you or makes invitations or demands suggestive of sexual exploitation. LINE offers the following features to combat such acts.
・Feature to report users who share offensive posts on LINE VOOM
・Feature to report messages sent by unknown users
・Feature to reject messages from non-friends
Report to LINE immediately if you see posts that indicate the execution of a crime such as bombing and reckless driving.
Some LINE users have reported crime threats and actual crimes. LINE is making its utmost effort to create an environment in which all users can safely communicate with people close to them. Immediately report it to LINE if any user threatens to harm you or makes invitations or demands suggestive of sexual exploitation. LINE offers the following features to combat such acts.
・Feature to report users who share offensive posts on LINE VOOM
・Feature to report messages sent by unknown users
・Feature to reject messages from non-friends
Report to LINE immediately if you see posts that indicate the execution of a crime such as bombing and reckless driving.
Help Link
Responding to suspicious messages
Types of messages you should not respond to
Do not share your verification code
LINE has received reports of fake chats and emails claiming to be from LINE or users friends, with intent to hack LINE accounts. Specifically, there are cases where people pretending to be your friend tell you to buy prepaid cards at a nearbystore to exploit you for money, as well as cases where they ask for your verification code (number sent by SMS), and cases where they create an account pretending to be you and request money from your friends and family, causing secondary damages. Report it immediately if you receive such suspicious messages.
LINE has received reports of fake chats and emails claiming to be from LINE or users friends, with intent to hack LINE accounts. Specifically, there are cases where people pretending to be your friend tell you to buy prepaid cards at a nearbystore to exploit you for money, as well as cases where they ask for your verification code (number sent by SMS), and cases where they create an account pretending to be you and request money from your friends and family, causing secondary damages. Report it immediately if you receive such suspicious messages.
Related Links
- Beware of account hacking
- Beware of phishing
Preventing acts of self-harm by others
If you see suicide threats or threats of self-harm
Report them to the police
If you see suicide threats or threats of self-harm on someones LINE VOOM or in a chat, and if you feel that they are serious and urgent, please consider reporting them to the police.
If you see suicide threats or threats of self-harm on someones LINE VOOM or in a chat, and if you feel that they are serious and urgent, please consider reporting them to the police.
Check warning information
Consumer trouble warning information (external site)
Add National Consumer Affairs Center on LINE
You can receive on LINE consumer trouble warning information in Japanese related to life, body, and property from the NCAC.
You can receive on LINE consumer trouble warning information in Japanese related to life, body, and property from the NCAC.
Related Link
Safety Use for all users
Keeping your account safe
Chatting safely
To connect with your family and friends safely
- About LINE accounts
- Protecting your account
- When changing your phone or phone number
- Closing the account of the deceased
- Check who you are talking to, chat members, and share settings
- Beware of abusive acts by others
- Responding to suspicious messages
- Preventing acts of self-harm by others
- Check warning information
- Adding and blocking friends
- Add friends
- Being added as a friend by others
