Loan Payoff Instructions (2024)

If you are ready to pay off one or more of your student loans, congratulations! Your MOHELA online account is the quickest and easiest way to get your payoff amount and submit your payment. However, you can also contact us to obtain a payoff amount and submit your payment.

Note: If you are enrolled in Auto Pay, the payment must post 3 or more business days in advance of the next scheduled payment draft to stop the payment from pulling. Or, you can manually cancel Auto Pay online for the loans you are paying in full 3 or more business days in advance of the draft. Overpayments of $5.00 or more will automatically be refunded to you (a refund may be requested for lesser amounts).


Obtaining Loan Payoff Amount Online

To get your payoff information in your online account, log in and select Loan Details in the sidebar navigation. Then, select the desired loan from the Loan dropdown menu. Once selected, you will find your "Online" and "By U.S. Mail" payoff amounts, as shown in the example below. Click on the information icon for details about how the payoff amounts are calculated.

Loan Payoff Instructions (1)


Submitting Your Payoff Payment Online

If you are paying off a specific loan or set of loans online, use the "Custom Pay" dropdown to select "Specify for Each Loan". Then, enter the "Online" payoff amount in the "Payment Amount" field for each loan you want to pay off.

If you are paying off all of your loans online, add up the "Online" payoff amounts for all of your loans. Then, use the "Custom Pay" dropdown to select "Auto Allocate" and enter the sum total payoff amount in the "Pay this amount" field.

Please allow 2-3 business days for your payment to post to your account. You will receive credit for payments as of the date they're submitted if scheduled for that day by 11:59 pm ET. Any associated interest will be adjusted.


Mailing Your Payoff Payment

To pay off your loans by mail, send a check or money order (include your account number) to our payment address for Direct Loans and Federally-owned FFEL Program loans:

Department of Education - MOHELA
P.O. Box 790453
St. Louis, MO 63179-0453

To direct your payment to a specific loan or set of loans, see One-Time Payment Directions.


Verifying Your Loan is Paid in Full

A Paid in Full letter will be sent to you approximately 30-45 days after the payoff payment is applied to your loan. You can also verify and print your loan balance information online. Log in and select "Tools & Requests" from the sidebar navigation. Then select "Printable Account Information".

MOHELA will report your loan as "Paid in Full" to the consumer reporting agencies at the end of the month that your loan reflects a zero balance. The consumer reporting agencies may take additional time to update their reporting. Although a loan is paid in full, prior credit reporting will remain in your history as determined by the consumer reporting agencies.

Loan Payoff Instructions (2024)

FAQs

What is the loan payoff process? ›

The complete repayment of a loan, including principal, interest and any other amounts due. Payoff occurs either over the full term of the loan or through prepayments.

What is a 10 day loan payoff document? ›

What is a 10-day payoff and where can I get it? A 10-day payoff statement is a document from your lender that gives us the payoff amount to purchase your vehicle, including 10 days worth of interest. We need this document in order to finalize your trade-in or sale.

How do you pay off a loan successfully? ›

5 Ways To Pay Off A Loan Early
  1. Make bi-weekly payments. Instead of making monthly payments toward your loan, submit half-payments every two weeks. ...
  2. Round up your monthly payments. ...
  3. Make one extra payment each year. ...
  4. Refinance. ...
  5. Boost your income and put all extra money toward the loan.

What is loan payoff information? ›

A payoff statement or a mortgage payoff letter will typically show the balance you must pay in order to close your loan. It may also include additional details, such as the amount of interest that will be rebated due to prepayment, the remaining payment schedule, rate of interest, and money saved for paying early.

What is the payoff method? ›

the avalanche method. The "snowball method," simply put, means paying off the smallest of all your loans as quickly as possible. Once that debt is paid, you take the money you were putting toward that payment and roll it onto the next-smallest debt owed.

How do you explain payoff? ›

payoff
  1. : the act or occasion of receiving money or material gain especially as compensation or as a bribe.
  2. : the climax of an incident or enterprise. specifically : the denouement of a narrative.
  3. : a decisive fact or factor resolving a situation or bringing about a definitive conclusion.

How long does a lender have to provide a payoff statement? ›

Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)

How to calculate your 10-day payoff? ›

If you have a federal loan, you can find your 10-day payoff amount in the Loan Payoff Calculations section. Choose “Tools & Requests,” then “Interest Accrual Estimator.” Add this accrual estimate to your current loan balance, and this is your 10-day payoff amount.

How long is a 10-day payoff good for? ›

The final payoff amount that's listed includes interest for a 10-day period, and it might also include any unpaid fees. If your loan isn't paid off in full by the “good-through date,” you'll need to request another 10-day payoff from your current lender for the most accurate amount.

How can I pay off my loan smartly? ›

Paying off debt
  1. Figure out how much you owe. Write down how much you owe to each creditor. ...
  2. Focus on one debt at a time. Start with the credit cards or loans with the highest interest rate and make the minimum payments on your other cards. ...
  3. Put any extra money toward your debt. ...
  4. Embrace small savings.

How to pay off $50,000 in debt in 1 year? ›

Here are a few tips to tackle a $50,000 debt in the span of a year.
  1. Create a budget and track your income and spending. ...
  2. Be mindful of debt fatigue. ...
  3. Prioritize paying high-interest debt first. ...
  4. Get a higher-paying new job. ...
  5. Freelance on the side. ...
  6. Negotiate with your credit card companies and other creditors.

What happens if you pay off a loan early? ›

You may be charged a prepayment penalty. Your payment may increase if you refinance to a shorter term.

How to create a payoff statement? ›

In order to create an effective payoff letter, it is important to include key information such as: contact information for all relevant parties; details regarding the loan or mortgage; expected date of receipt for payment; any additional terms or conditions related to repayment; and signatures from both borrower and ...

How do I get a loan payoff document? ›

If your lender is not listed, you may be able to request a payoff statement on your lender's website under your account sign-in. If you cannot request a statement online, please contact your lender directly.

What are payoff documents? ›

A payoff statement for a mortgage, sometimes referred to as a payoff letter, is a document that details the exact amount of money needed to fully pay off your mortgage loan. The payoff amount isn't just your outstanding balance; it also encompasses any interest you owe and potential fees your lender might charge.

What is the process of paying off a loan called? ›

Amortization: Loan payments by equal periodic amounts calculated to pay off the debt at the end of a fixed period, including accrued interest on the outstanding balance.

Why is loan payoff higher than balance? ›

No, it's not a mistake. That's because the difference likely is because of the way the interest of your loan is calculated. Basically, your balance is what you currently owe, and your payoff is what you owe plus interest that accrues from the statement date and a specific payoff date.

How long does a lender have to provide a payoff? ›

Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)

What happens after you pay off a loan? ›

Expect to: Receive various documents from your lender. Your lender and/or your loan servicer will likely send you paperwork, confirming that you've fulfilled your final payment toward the loan and formally releasing your mortgage obligation (see “Documents to expect”, below). Update your homeowners insurance policy.

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