Looking to get your funds out of a collapsed crypto platform? Don't get your hopes up (2024)

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Traders hoping to recoup their funds from failed cryptocurrency exchanges anytime soon are likely to end up disappointed, legal experts tell CNBC.

Crypto trading and lending firms Celsius and Voyager Digital filed for bankruptcy this month, leaving users' assets trapped inside their platforms. Both firms froze client accounts after an influx of withdrawals led to liquidity issues.

Celsius operated much like a bank, taking customer deposits and lending them out or making risky gambles on so-called decentralized finance products to generate high yields.

Voyager had a similar model. The company got caught up in the collapse of high-profile crypto hedge fund Three Arrows Capital, which itself went belly up after defaulting on a $660 million loan from Voyager.

Such interconnectedness has left the crypto market vulnerable to contagion, with major firms falling like dominoes as a plunge in token prices has unwound excessive leverage in the system.

Is my crypto safe?

Cryptocurrencies aren't regulated, meaning they don't offer people the same protections they would get with money held in a bank or shares in a brokerage firm.

For example, the U.S. Securities Investor Protection Corporation insures traders up to $500,000 in cash and securities if a member broker runs into financial difficulties.

The Federal Deposit Insurance Corporation, meanwhile, offers bank depositors protection of up to $250,000 if an insured lender fails.

There are similar schemes in place in the U.K. and European Union.

With no laws governing cryptoassets, there's no guarantee investors would be able to recoup their funds if an exchange were to freeze someone's account — or, worse yet, completely collapse.

"There isn't such a scheme like that at this point" for crypto, said Daniel Besikof, partner at Loeb & Loeb.

"It wouldn't surprise me if one happens down the line," he added. "This will ramp up calls for enhanced regulation."

What happens if an exchange fails?

For now, it's still not entirely clear. While there are examples of crypto firms filing for bankruptcy overseas — Mt. Gox in Japan, for example — such an event is unprecedented in the U.S.

Creditors of Mt. Gox, which went offline in 2014, are still waiting to get repaid billions of dollars' worth of the cryptocurrency.

The problem with centralized crypto platforms is they can mix different clients' funds together to make risky bets, according to Daniel Saval, a lawyer with Kobre & Kim. Such commingling may lead to a ruling that the assets are the property of the exchange, not users.

"Users may be surprised to learn that, in a bankruptcy scenario, the crypto and funds held in their accounts may not be considered their own property," Saval says.

"Exchanges will often pool different customers' crypto and funds together in the same storage wallet or account."

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What happens to customers' funds in bankruptcy cases will depend a lot on the company's user agreement and how it used their assets, Besikof said.

Celsius' terms of use state that any funds deposited with the firm "may not be recoverable" in the event of bankruptcy. The firm filed for Chapter 11 protection last week, revealing a $1.2 billion hole in its balance sheet and owing users around $4.7 billion.

Celsius claims to have $167 million in cash on hand. But it's still not letting customers withdraw their funds, and hasn't offered clarity on when it will reopen withdrawals.

Voyager says its customers' dollars are kept in an FDIC-insured account at Metropolitan Commercial Bank in New York — however, this claim was contested by legal experts and the bank itself. The FDIC only offers protection of funds in the event of a bank's failure, not a crypto exchange.

For its part, Voyager says it's working through a "reconciliation and fraud prevention process" with its banking partner, after which users will be able to regain access to their cash.

Voyager also laid out a plan to reimburse users with crypto in their accounts, Voyager shares and the company's own token, as well as any debt recovered from Three Arrows Capital.

Both Celsius and Voyager hired Kirkland & Ellis, the prestigious law firm, to represent them in court.

"Investors holding crypto assets through Voyager Digital and now Celsius have been placed in a difficult position, with their accounts frozen, their lawsuits stayed and the value and timing of any recoveries unknown," Besikof said.

"There is a lot of work for them to do in bankruptcy court before these issues will be resolved."

Celsius and Voyager filed for what's known as Chapter 11, a form of bankruptcy protection that allows firms to restructure their debts. The aim is to ensure there's still a viable business by the end of the process.

There's a strong likelihood that Celsius and Voyager's users will be treated as "unsecured creditors," legal experts said, a categorization that puts them in the same bucket as a business' suppliers and contractors.

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This means they would likely be at the back of a long queue of creditors lining up for a payout from the court proceedings — behind banks, employees and tax authorities.

In a May regulatory filing, Coinbase said its users would be treated as "general unsecured creditors" in the event of bankruptcy.

"In general, most customers in cryptocurrency exchanges are unsecured creditors, so when an exchange collapses, secured creditors are paid back first, along with legal fees," said Dustin Palmer, managing director at consulting firm Berkeley Research Group. "Customers will be paid last on a pro rata basis. In a typical bankruptcy, this is pennies on the dollar."

"Customers will likely have to wait until the full bankruptcy process is complete before receiving remuneration, and bankruptcy usually lasts years," Palmer added. "Lehman took years. Some Mt. Gox customers, for example, still haven't received any remuneration."

Saval added customer recoveries in bankruptcy proceedings "may be further diluted by other unsecured creditors such as vendors, lessors and litigation claimants."

How can I protect my crypto?

Investors can opt to move their crypto off an exchange into so-called "self-custody" wallets instead.

This is where someone is responsible for their own private key, a secret password required for gaining access to a crypto wallet.

Such a move comes with its own risks, however. If a crypto holder loses their private key, they may never be able to recover their funds.

There have been countless examples of people who've lost hard drives or USB sticks containing troves of crypto worth millions.

Looking to get your funds out of a collapsed crypto platform? Don't get your hopes up (2024)

FAQs

Will FTX customers get all their money back? ›

FTX says it will return money to most of its customers : NPR. FTX says it will return money to most of its customers FTX says that nearly all of its customers will receive the money back that they are owed, two years after the cryptocurrency exchange imploded, and some will get more than that.

How do I recover money lost on crypto? ›

Once the stolen funds are traced to specific addresses or entities, recovery efforts can commence. This may involve working with law enforcement agencies, regulatory bodies, and cryptocurrency exchanges to freeze accounts, seize assets, or negotiate returns.

How do you get your money out of cryptocurrency? ›

Here are five ways you can cash out your crypto or Bitcoin.
  1. Use an exchange to sell crypto.
  2. Use your broker to sell crypto.
  3. Go with a peer-to-peer trade.
  4. Cash out at a Bitcoin ATM.
  5. Trade one crypto for another and then cash out.
  6. Bottom line.
Feb 9, 2024

What happens to my money if crypto com goes bust? ›

Cryptocurrency Is Not FDIC Insured

If a bank fails, the FDIC insures deposits. Investors should know that if their crypto exchange goes out of business, no government agency will make them whole. That's different from a bank, where the government insures funds up to account and institution limits.

Where does the money go when crypto crashes? ›

In the event of a crash, the money doesn't vanish but rather shifts from investors who sell at lower prices to those who purchase at discounted rates. Some investors may also experience losses if the value of their holdings drops below what they initially invested.

What is the best way to cash out large amounts of crypto? ›

Crypto exchange

Perhaps the most typical way of cashing out large amounts of Bitcoin is using a centralized exchange (CEX). These platforms provide extensive crypto trading tools and offer a few cash-out ways.

How do I claim back from FTX? ›

NOTE: If you signed up using the FTX App on or before February 19, 2022, please select the applicable platform.
  1. Step 1: Login. ...
  2. Step 2: Email Verification. ...
  3. Step 3: Providing Know Your Customer Information. ...
  4. Step 4: Review Account Balances. ...
  5. Step 5: Submission of Electronic Proof of Claim. ...
  6. Step 6: Standby for Next Steps.
Jun 5, 2024

Are customers poised to recover FTX? ›

Customers of the failed cryptocurrency exchange FTX are poised to recover all of the money they lost when the firm collapsed in 2022 and receive interest on top of it, the company's bankruptcy lawyers said on Tuesday.

How do I get my money back from a crypto scammer? ›

Contact financial authorities: Report the scam to your local financial regulatory authority or the financial watchdog in your country. Inform cryptocurrency exchanges: If the scam involved a specific cryptocurrency exchange, inform them as they might be able to take action or prevent further fraud.

Do I need to claim crypto if I lost money? ›

Yes, you can write off crypto losses on taxes even if you have no gains. If your total capital losses exceed your total capital gains, US taxpayers can deduct the difference as a loss on your tax return, up to $3,000 per year ($1,500 if married filing separately).

Are there any legitimate crypto recovery services? ›

Almost all crypto recovery services are scams — especially those that promise to return crypto that you don't own anymore. If you see any of these warning signs, there's a very good chance that you're dealing with a scammer: They ask for an upfront fee before you receive any help.

Can I withdraw all my money from crypto? ›

You withdraw crypto to fiat on Crypto.com by opening the Crypto.com app, tapping on ''Accounts'', selecting ''Fiat Wallet'', then tapping ''Sell Crypto'', selecting the crypto you'd want to convert to fiat, tapping the ''Cash'' button, entering the amount you wish to convert to fiat, and then confirming the transaction ...

Should I cash out my cryptocurrency? ›

Crypto tax implications and crypto tax reporting

Cashing out crypto can trigger crypto tax liabilities. It's essential to comprehend the tax implications of your transaction, including crypto capital gains or losses, and ensure you're prepared to fulfill your tax reporting obligations.

How do I get out of cryptocurrency? ›

One of the easiest ways to cash out your cryptocurrency or Bitcoin is to use a centralized exchange such as Coinbase. Coinbase has an easy-to-use “buy/sell” button and you can choose which cryptocurrency you want to sell and the amount.

How do you get your money back from Crypto com? ›

How to submit a USD withdrawal request?
  1. Go to “Fiat Wallet” from Menu Button or the Accounts Menu. Tap “Transfer” > “Withdraw” > “USD”
  2. Tap on your USD balance and Withdraw USD.
  3. Tap Add Bank Account or select the preferred bank account if it has already been added.

Is it hard to get your money out of crypto com? ›

All Users' deposits are held in cold storage, for security reasons, however, withdrawal requests - for all cryptos - are automated. In most cases, withdrawals are almost instant and normally should take no longer than 2-3 hours to be processed.

Can Crypto com keep your money? ›

Yes, and here's why. The Crypto.com platform offers robust security features, such as compliance monitoring and offline cold storage for customer deposits, in addition to multi-factor authentication, withdrawal protection, and 24/7 customer support.

Is it possible to lose all money in crypto? ›

In recent years, crypto has been growing in popularity, with many people treating it as an investment opportunity. But remember, if you decide to invest in crypto then you should be prepared to lose all the money you have invested.

What to do after losing money in crypto? ›

🧘‍♂️ After a significant loss, it's essential to break from trading activity. Try to calm down and avoid impulse trading. 🎯 Test your new trading strategies with small capital to rebuild confidence. ⚡ Poor risk management is the main cause of massive losses in crypto trading.

What to do when crypto crashes? ›

What should I do? Consider moving your digital assets to a separate crypto wallet. Most exchanges allow you to transfer assets to these wallets, which can be online (on a separate platform) or offline (on a thumb drive with added security features).

How do I cash out my crypto balance? ›

Before you can cash out your cryptocurrency, you need to sell it to your Coinbase cash balance. You can then either transfer ("cash out") the funds to your bank, or leave them in your cash balance for future crypto purchases.

What is the fastest way to get money out of cryptocurrency? ›

5 Easiest Ways to Turn Bitcoin into Cash Instantly in 2024
  1. Centralized Crypto Exchanges (CEXs)
  2. Crypto Debit Cards.
  3. Peer-to-Peer (P2P) Exchanges.
  4. Bitcoin ATMs (BTMs)
  5. Gift Cards.

How to cash out crypto anonymously? ›

How to Sell Your Bitcoin Anonymously
  1. Using a Virtual Private Network (VPN) VPNs are an effective way to sell your Bitcoin without a trace. A VPN encrypts your internet traffic and redirects it through a server in a different location. ...
  2. Creating and Using Anonymous Wallets.
  3. Implementing Coin Mixing Services.

Will FTX customers be made whole? ›

When FTX collapsed into bankruptcy in 2022, many customers never thought they'd see their money again. But FTX's assets have rebounded. WSJ's Andrew Scurria unpacks why FTX will have more than enough money to fully repay customers and many creditors.

Will FTX creditors be repaid in full? ›

All of FTX's creditors, except the government, will get 100% of their money back in cash plus interest, the bankrupt cryptocurrency exchange's estate said late Tuesday.

How is FTX paying back? ›

How is FTX able to repay its customers? FTX is repaying its customers through the liquidation of its assets, which have appreciated significantly in value, and through the positive effects of a bullish cryptocurrency market.

Are FTX customers getting money back on Reddit? ›

FTX customers are getting back all the money they lost in the crypto exchange's collapse / The former crypto exchange expects 98% of its creditors to receive approximately 118% of the amount of their allowed claims. Nothing could be as bad as Celsius.

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