FAQs
There are no customer charges for payments made using Lipa na M-PESA Buy Goods except for payments made at fuel stations.
Are there charges for Lipa Na M-PESA? ›
There are no customer charges for payments made using Lipa na M-PESA Buy Goods except for payments made at fuel stations.
How much is M-PESA registration fee? ›
M-PESA Charges
OTHER TRANSACTIONS | KSHS |
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M-PESA Registration | FREE |
Buying Airtime through M-PESA | FREE |
M-PESA Balance Enquiry | FREE |
Change M-PESA PIN | FREE |
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How much do I need to start an M-PESA agent? ›
MINIMUM M-PESA CASH INVESTMENT
An agent will expected to invest the following amounts: (a) Kshs 100,000 per outlet for float. (b) Kshs 100,000 for SIMEX (SIM replacement cards). (c) Kshs 100,000 per outlet for additional outlets for float.
How to open mpesa business account? ›
Fill application form. Print and fill and the application form attached on this page and providing the relevant business documentation outlined on the Lipa na M-PESA Requirements document. Send these via email to m-pesabusiness@safaricom.co.ke or to your account manager for processing.
How much does it cost to send $1000 via M-PESA? ›
How much will I be charged to send 1000 shillings? It will now cost Ksh. 13 to send between Ksh. 501 and Ksh.
How much does Safaricom charge for a till number? ›
Rates and Charges
The business owner will be charged a maximum of 0.55% and not more than KSh. 200 per transaction for money collected on the till. Collections of KSh. 200 and below are FREE. There are no customer charges for payments made to the M-PESA Business Till except for payments made at fuel stations.
Can tourists use M-PESA in Kenya? ›
Roaming with Safaricom
Using M-Pesa as a tourist in Kenya will enhance your travel experience. It's safe, fast, and accepted everywhere, making it an essential tool. Follow this guide to get set up, and you'll enjoy your trip without worrying about handling cash or finding an ATM.
Does Mpesa require a bank account? ›
M-PESA®¹ is the financial platform operated by telco Safaricom®², which offers customers with an eligible cell phone and SIM ways to send and receive payments, access finance and complete other transactions, even if they don't have a bank account.
Is Mpesa a good business? ›
MPesa shops are profitable and relatively easy to start and operate. You can decide to operate an MPesa shop as your primary business or as a part-time business. The daily operations of an MPesa outlet include depositing cash into accounts, registering new MPesa users, and processing cash withdrawals for customers.
Agents earn a commission from Safaricom whenever they make deposits or withdrawals for their clients. M-PESA deposits to clients are free, Safaricom still pays commissions to M-PESA agents performing this service. When a customer withdraws money, Safaricom will deduct a withdrawal fee.
Does M-PESA work in the USA? ›
To receive money from abroad with M-Pesa, your sender must use a third-party money transfer service like Remitly, WorldRemit, Wise, or Skrill to make a remittance. Does M-Pesa work in the US? Yes, M-Pesa does work in the US as long as you have an active mobile number from Kenya.
Can foreigners register for M-PESA in Kenya? ›
Please note that valid foreign passports, Kenya Military ID and Foreigner Certificate must be registered at a Safaricom shop or Care Desk as the Agent can only register users with Kenyan passports or National ID. You'll receive a confirmation message and numeric start key PIN to activate M-PESA on your phone.
How to calculate M-PESA agent commission? ›
As an M-PESA Agent, you will be charged a fee of 0.123 % of the total value of the amount requested. M-PESA Agents can access credit for working float to enhance their customer deposit.
How do I request a Lipa na M-PESA statement? ›
Select Generate Statement to download the same on your phone.
- Dial *334#
- Select My Account.
- Select M-PESA Statement.
- Select Request Statement.
- Select the type of statement that you want.
- Select Period.
- Enter the recipient's email address>Repeat the recipient's email address.
- Enter your M-PESA PIN.
How do I register for M-PESA in Uganda? ›
Visit your nearest M-PESA agent outlet or Safaricom retail centre and present a mobile phone with a Safaricom SIM card and valid Identification document. After successful registration, you will receive a confirmation message and a 4-digit M-PESA PIN sent by SMS.