Manage my external bank connection | M1 Help Center (2024)

Whether this is the first time you’re connecting an external bank to an M1 account, or you want to change your current bank connection, please keep the following in mind:

  • You can only connect one external bank account to your M1 account at a time.

  • You can change your connected bank up to three times a day.

  • M1 connects with almost all US retail banks. However, there are a handful of institutions not supported by M1. If your bank is found on this list, you’ll need to connect a different one.

  • You can only connect a checking or savings account to M1. You cannot connect a trust account or another brokerage account as your external bank.

  • You won’t be able to establish a bank connection until your email is verified. To verify your email, check to see if you received a verification email from M1 and click the link.

  • If you run into trouble connecting your bank on Web, please disable your ad blockers and try again.

How you navigate to your bank connection page depends on what M1 accounts you currently have open. Before you begin, ensure you don’t have any pending scheduled transfers.

M1 investment accounts only

When you only have M1 invest accounts, you can manage your bank connection on the Web, iOS, and Android devices.

  1. Navigate to the Invest tab and select the M1 investment account you’re changing the bank connection for or click here

  2. Select the “Bank Connection” tab

  3. Select “Change” and confirm

Your current bank connection will become unlinked so you can connect a new bank account or reconnect a previously connected account.

If you don't see the "Bank Connection" tab follow the steps below.

M1 Savings or Cash Accounts with M1 investment accounts

When you have an M1 High-Yield Savings or M1 High-Yield Cash Accounts, you can manage your bank connection on an iOS device or the Web.

iOS

  1. On the Home screen, scroll down and tap “All transfers” above the Recent Transfers section or tap here

  2. Tap on the name of your current bank account under “Linked bank”

  3. Tap “Change"

Web

  1. From the Home screen, click the name of your current bank account next to the “Move Money” button.

  2. Click “Connect a new bank”

Your current bank connection will become unlinked so you can connect a new bank account or reconnect a previously connected account.

Once you arrive at your bank connection page, Plaid has a few different methods to securely connect your M1 account to your bank depending on what your bank supports.

Instantly

  1. Search for your bank and select it.

  2. Enter your online banking credentials (the login you use for your banks app or website).

  3. Select the account you want M1 to connect to.

  4. Confirm

Same Day Micro-deposits

  1. Search for your bank

  2. At the end of the search results under “Don’t see your bank?” select “Link with account
    numbers”

  3. Enter your account and routing numbers.

  4. Confirm your name and account type.

  5. Authorize Plaid to make a deposit of $0.01 to your bank account.

  6. In 1-2 business days the deposit will post to your bank account. Review the transaction description in your external account to locate your verification code.

  7. Return to the bank connection tab and enter the code.

M1 is not a bank. M1 Spend is a wholly-owned operating subsidiary of M1 Holdings Inc. M1 High-Yield Savings Accounts are furnished by B2 Bank, NA, Member FDIC.

M1 High-Yield Cash Account(s) is an investment product offered by M1 Finance, LLC, an SEC registered broker-dealer, Member FINRA / SIPC. M1 is not a bank and M1 High-Yield Cash Accounts are not a checking or savings account. The purpose of this account is to invest in securities, and an open M1 Investment account is required to participate in the M1 High-Yield Cash Account. All investing involves risk, including the risk of losing the money you invest.

20240607-3628785-11516989

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Manage my external bank connection | M1 Help Center (2024)

FAQs

Manage my external bank connection | M1 Help Center? ›

Log in to your bank's website or mobile app and look for an option to “link external account” or “add external account.” You might then be prompted to “make a transfer” or “add a new account.” Provide information on the external account. Verify that the link was established correctly.

How do I link my bank account to my external account? ›

Log in to your bank's website or mobile app and look for an option to “link external account” or “add external account.” You might then be prompted to “make a transfer” or “add a new account.” Provide information on the external account. Verify that the link was established correctly.

How do I link my external bank account to bank of America? ›

Under Manage, select Add/Edit Accounts from Other Banks. Confirm the account you'd like to use is shown as active. If not, proceed to the next step to add the account. Select Add Account and enter the requested information.

Why can't I connect to my bank? ›

Ensure you're on the bank's official website, with a secure connection. Check your bank's service status to see if the issue is on its end. Check your login credentials and reset them if you're unsure. Update your browser to benefit from the latest security patches.

How do I link my external account to citizens? ›

External Transfer
  1. Select "Transfer" under Money Movement Menu.
  2. Choose "Manage Accounts" option.
  3. Click "+ Add Accounts"
  4. Select "External"
  5. Enter information of the account you're wanting to move money to/from at a different bank and submit.

How long does it take to link an external bank account? ›

How long does it take to link bank accounts? Linking bank accounts at the same bank may take one business day or less. Linking bank accounts at two different banks may take two to three business days, depending on whether you're required to verify any small test deposits first.

What is an external bank account? ›

An external bank account is a checking or savings account that's with another financial institution. You can add or remove an external payment account at any time. However, the existing information can't be edited.

What does it mean when you can't access your bank account? ›

Bank accounts are typically frozen for suspected illegal activity, a creditor seeking payment, or by government request. A frozen account may also be a sign that you've been a victim of identity theft. Each situation requires specific actions to unfreeze the account.

Why my bank linking status is not working? ›

If your Aadhaar bank seeding status is showing inactive, it means that your bank account has not yet been linked to your Aadhaar card. Therefore, you will need to visit the physical branch of your bank once again and request the linking form. Once done, fill in and submit the form in the same branch.

Why am I blocked from online banking? ›

The main reasons accounts get blocked:

Suspected fraud. Lack of use. Suspicious transactions. Disputes with your bank.

How do I verify my external account with Citizens Bank? ›

Citizens Access utilizes Plaid, an instant account verification service, to instantly link your external account to your Citizens Access account. In some cases, Plaid may require the use of trial deposits where they will send two small deposits into your external account within 1-3 business days.

How do I manually link my external account to chase? ›

Connect your other accounts to your Chase profile.
  1. Sign in to chase.com and click "Pay & Transfer"
  2. Click on "Transfer Money"
  3. You can also add an external account by clicking on Pay Loan or Pay Mortgage.
  4. Click on "Add an external checking or savings account"

How do I manually add an external account to US bank? ›

Open the main menu and select Manage accounts, then choose Manage external accounts. Choose the financial institution the account is with, then sign in with your login credentials. Review terms and information provided.

How to link external account US Bank? ›

To link external accounts using online banking

From the dashboard, select the gear icon. It's found in the upper right corner of the "Accounts" list. Select Link external accounts. Choose the financial institution the account is with, then sign in with your login credentials.

Is it safe to link a bank account to a brokerage account? ›

Checking account linking is generally safe when you use the right investment platforms. Do your research before sharing your credentials! Know the investment platform is safe and that you are protected. If they share information with third parties or don't use bank-level encryption, look elsewhere.

How do you add another account to your bank account? ›

Online bank account or banking apps: Look for "Linked Accounts" or "External Accounts" in your online account. You should see the option to add accounts or disconnect any linked accounts. Payment apps: Log in to your app and look for the "Wallet" or "Settings" options.

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