Manage your Transfer and Payments | Support | Emirates NBD (2024)

FAQs

How to call NBD outside UAE? ›

Talk to us. Call us on 600 54 0009 within UAE or +971 600 54 0009 for International or click here to fill in the form & one of our Business Banking representatives will get in touch with you.

It usually takes 1 working day for local transfers and 2 to 3 working days for international transfers to be credited to your recipient's account.

To assist you further regarding Online / Mobile banking, kindly send in your details to mobilebankingdev@emiratesnbd.com from your registered email id with us. We assure you a response within 1 working day.

You will find your IBAN and SWIFT on your account statement, on your Emirates NBD Online Banking, or on Emirates NBD Mobile Banking under the selected account details.

Just call us on +971 600 540000 and we'll be more than happy to assist you. If you have lost your card and would like to block it, the quickest way to do so is through Online Banking and Mobile Banking. If your feel your accounts has been compromised, please call us immediately on +971 600 540000.

You can just start a new conversation again. To do this, you need to have Emirates NBD's number +971 600 540000 in your contact list. Is WhatsApp Banking available in Arabic? Yes, WhatsApp Banking is available in English and Arabic.

By any chance, if you have wrongly transferred the payment to the beneficiary whom you don't know, immediately request your bank to look into the matter for transaction reversal. While the bank cannot reverse the amount that has been transferred, you can always file a written complaint with the bank.

If the bank initiated the transfer, notify the bank immediately so that it can investigate your claim. If you first contact the bank by phone, it is a good practice to follow up in writing. If you wired the funds through a third party (e.g., Western Union), contact that party to find out what their procedures are.

How much money can I transfer to an Emirates Islamic or Emirates NBD account in a day? If you're placing a transfer to an Emirates Islamic or Emirates NBD account through Online Banking or Mobile Banking, the amount you can transfer is AED 500K per day .

Customer Care Number 600 540000.

How do I contact NDB bank customer care? ›

Please call our 24-hour Call Center on +94 112 448888.

Investment Corporation of Dubai

Emirates NBD / Parent organization

Transfers to ENBD and EI account are free via Online Banking and Mobile Banking. If you visit a branch to make the transfer, charges will be based on your banking package. Learn more about your banking package fees and charges on the links below: Personal Banking and Youth Package.

Your money will reach your recipient within 2 to 3 working days, depending on the recipient bank's processes and working hours. Our international transfers are: Free if you use Online or Mobile Banking, or if you're transferring to another Emirates NBD account.

So, when contacting your UAE contact from outside the country, dial +971 before any other code or contact number. For instance, when calling a recipient in Abu Dhabi from outside the UAE, you must dial the country code (971), Abu Dhabi area code (2), and seven-digit phone number (1234567).

Customer Care Number 600 540000.

You can use any of your Emirates NBD credit or debit cards abroad to make purchases and to withdraw local currency from cash machines.