McAfee Customer Service -- Official Site (2024)

FAQs

How do I contact McAfee customer service? ›

Valid McAfee emails always end with ". mcafee.com", except for the few shown in the list above. If you receive fake notifications and pop-ups, see Your browser displays fake McAfee notifications. You will receive an email from donotreply@mcafee.com for credit card purchase.

To cancel your desktop, laptop, or mobile protection software subscription please contact McAfee directly. They can be reached by phone at 1-866-622-3911.

Contact McAfee customer service at 1-866-622-3911.

Go to the McAfee website using your PC, laptop, or mobile phone, log into your account, and turn off the auto-renewal function. Then, contact customer support to confirm if your account has been canceled and if you can get a refund.

We know that there are websites that claim to offer Official McAfee Customer Service, but they are not affiliated with or authorized by McAfee. Here are some tips to help you find the right McAfee website for your needs and avoid fake ones.

Fake virus alerts often stem from malicious websites or potentially unwanted programs (PUAs). These programs redirect you to these pop-ups, aiming to trick you into taking actions that compromise your security.

Free Trial Terms: At the end of your trial period you will be charged $39.99 for the first term. After the first term, you will be automatically renewed at the renewal price (currently $109.99/yr). We will charge you 7-days before renewal. You can cancel at any time before you are charged.

After the free subscription period expires, you'll receive an email, prompting you to purchase a subscription. If you don't want to purchase, you can ignore this "email" and take no further action. NOTE: After the trial period expires, your McAfee software no longer receives updates.

McAfee chat support

To chat with an agent: Go to the Contact Us page. Choose your country and preferred language. Click Technical Assistance.

How do I get McAfee to stop asking me to renew? ›

Go to myaccount.mcafee.com. Type in your registered email address and password, and click Sign in. Scroll down and click Cancel auto-renewal. A page with offers opens, scroll down, and click Turn off.

Free Trial Terms: At the end of your trial period you will be charged $39.99 for the first term. After the first term, you will be automatically renewed at the renewal price (currently $109.99/yr). We will charge you 7-days before renewal. You can cancel at any time before you are charged.

McAfee subscription plans are usually for a term of one or two years. Your subscription is automatically renewed 30 days before its expiration date at the current renewal rate. Your subscription is billed to the credit card on file for your account. A proof of the transaction is sent to your registered email address.