Mental Health Billing vs. Medical Billing: Understanding the Differences - AZZLY® (2024)

The healthcare industry is constantly evolving, and this is especially true for the behavioral health and substance use disorder specialties. The importance of mental health care is becoming more and more apparent, leading to an increased demand for mental health services. This increase in demand has led to a greater need for specialized billing processes and software.

Medical billing is the process of submitting claims to insurance companies to receive payment for medical services. Medical billing includes the billing and coding of services such as doctor visits, surgeries, and laboratory tests. Medical billing is usually straightforward, and it’s done by medical billing specialists who have extensive knowledge of medical terminology and coding.

Mental health billing is the process of submitting claims for services related to behavioral health and addiction treatment. Unlike medical billing, mental health billing is more complex and requires a deeper understanding of mental health diagnoses, treatment plans, and coding. Mental health billing specialists must be well-versed in the current codes and modifiers each Payer requires for mental health services and familiar with the different types of mental health treatment programs and levels of care.

Behavioral health billing software is an essential tool for mental health billing specialists. The software helps streamline the billing process and reduces the likelihood of errors. Additionally, behavioral health billing software allows mental health billing specialists to stay up-to-date with the latest changes to the coding system and regulations, ensuring compliance with insurance companies and government agencies.

At AZZLY®, we designed our software specifically for the behavioral health industry, offering a comprehensive suite of features to help mental health billing specialists manage the billing process. Our AZZLY Rize modern platform solution includes patient scheduling, electronic health records, and insurance claim submission. AZZLY Rize is highly configurable to meet the needs of your treatment program(s). Ask us how.

Mental health billing is different from medical billing because mental health services are often more complex than medical services. Mental health treatment plans may include a combination of services, including therapy, medication management, and group counseling. Mental health billing specialists must understand how to code these services correctly to ensure that insurance companies pay for them.

Additionally, mental health billing specialists must be familiar with the laws and regulations surrounding mental health services. For example, mental health services may be subject to parity laws, which require insurance companies to provide the same level of coverage for mental health services as they do for medical services. Mental health billing specialists must understand these laws to ensure that insurance companies are complying with them.

In conclusion, mental health billing is a complex process that requires a deep understanding of mental health diagnoses, treatment plans, and coding. Using behavioral health billing software like AZZLY Rize can help mental health billing specialists streamline the billing process and ensure compliance with insurance companies and government agencies. As the demand for mental health services continues to grow, it is essential for mental health billing specialists to have the tools they need to manage the billing process effectively.

Let’s start a conversation: grab time on your Account Manager’s calendar here. We are available to answer questions any time at hello@azzly.com or 1 (888) 400-3201. We want to get to know you!

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Mental Health Billing vs. Medical Billing: Understanding the Differences - AZZLY® (2024)

FAQs

Mental Health Billing vs. Medical Billing: Understanding the Differences - AZZLY®? ›

Mental health billing is the process of submitting claims for services related to behavioral health and addiction treatment. Unlike medical billing, mental health billing is more complex and requires a deeper understanding of mental health diagnoses, treatment plans, and coding.

How is mental health billing different from medical billing? ›

The primary difference between mental health billing and medical billing are the limits and restrictions insurance companies have for behavioral health claims. Behavioral health care also involves more nuanced treatment plans.

Is mental health billing hard? ›

The byzantine rules and regulations of the insurance industry make successfully submitting claims a difficult and frustrating process. As a result, mental health practices often only collect 85 percent of the money owed to them.

What are three differences between medical billing and medical coding? ›

Differences between medical coding and medical billing

While medical coding is focused on translating medical procedures into codes, medical billing is focused on receiving payment for those services. Another difference between medical coding and medical billing is the training required for each profession.

What are the two types of medical billing? ›

The two types of medical billing are professional and institutional. First, let's look at professional billing. Individual medical practices use professional billing, and when someone specializes in professional billing, they often need to understand coding and billing systems.

What is the difference between CPT code 90834 and 90837? ›

Both 90834 and 90837 are intended to bill for the same service – psychotherapy. The primary distinguishing factor between the two codes is time / duration of visit; 90834 is defined as 45 minutes of psychotherapy, while 90837 is defined as 60 minutes.

What is the billing code for mental health therapy? ›

CPT Codes 90832-90838 represent psychotherapy. Psychotherapy without medical evaluation and management services are reported as 90832, 90834 and 90837.

How stressful is medical billing? ›

A career as a medical biller and coder can be stressful. Sometimes, the stress can be too much to handle. Having to bear so much pressure can make even the strongest people crack. If you do not deal with your stress properly, it can take a toll on you mentally and physically.

How hard is the medical billing exam? ›

The certification exam for medical coding and billing can be challenging, but certainly not impossible—over 70% of examinees passed in 2022. However, preparation and practice are vital for passing the exam, which is why MedCerts offers the Medical Coder & Biller Certification Course to help you succeed.

How long does it take to learn medical billing? ›

How Long Does It Take To Become a Medical Biller and Coder? In most cases, it takes between one and three years to become a medical biller and coder. Earning a medical billing and coding certification can take up to one year, while earning an associate degree can take up to three years.

What is the hardest part of medical billing and coding? ›

One of the trickiest aspects of the job is applying a binary mindset to complex scenarios. Rarely is a patient's condition as simple as it looks on paper. The coder's job is to take a vague collection of symptoms, medical history and past treatments.

Can you do medical billing without coding? ›

Medical billers use the codes assigned by medical coders to prepare and submit claims to health insurance companies. Sometimes, billers may be responsible for reviewing codes for accuracy before sending medical claims. While some billers might perform medical coding responsibilities, this is not always the case.

Is it better to be a medical biller or coder? ›

You may be more comfortable in medical coding. Coders more often do their day-to-day work on their own in occasional collaboration with other healthcare staff. This is typically a better option for analytical, detail-oriented students uneasy with the idea of talking to people all day.

What is the difference between 837 and ub04? ›

The 837I (Institutional) is the standard format used by institutional providers to transmit health care claims electronically. The Form CMS-1450, also known as the UB-04, is the standard claim form to bill Medicare Administrative Contractors (MACs) when a paper claim is allowed.

How many types of CPT codes are there in medical billing? ›

There are three types of CPT codes: Category I, Category II and Category III. All codes are five digits and can be either numeric or alphanumeric.

What are the three types of billing methods? ›

There are three types of billing methods: time-based, usage-based, and feature-based. Time-based billing is the most common type, where the customer is billed based on the duration of the service. Usage-based billing charges the customer based on the amount of resources or bandwidth they use.

What is the difference between medical billing and pharmacy billing? ›

Pharmacy billing occurs when a prescription is sent to the pharmacy to bill a patient's drug insurance, while medical billing occurs when the provider submits the claim to the patient's medical insurance. Sometimes, insurance requires a specific type of billing, but, at other times, the provider can choose.

Why is medical billing so complicated? ›

Why is Billing Complicated? Basic business billing involves a buyer and seller or service provider and client. Medical billing is more complex because there is the healthcare provider, patient, and their insurance company.

Why is mental health bill important? ›

Mental health benefits legislation involves changing regulations for mental health insurance coverage to improve financial protection (i.e., decreased financial burden) and to increase access to, and use of, mental health services including substance abuse services.

What is the practice of billing patients for the difference of what their health insurance pays for and what the healthcare provider charges called? ›

When a provider bills you for the difference between the provider's charge and the allowed amount. For example, if the provider's charge is $100 and the allowed amount is $70, the provider may bill you for the remaining $30.

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