bssunilreddy
Chosen of the Omnissiah
Yesterday i attempted to perform an IMPS transaction from my Indusind bank salary a/c to a savings a/c that i have at bank of baroda,using indusind's mobile app.I have done this a couple of times in the past and there were no issues.However last night the transaction failed with a request timed out error but the money was debited from my account.
I immediately checked by BOB a/c balance and discovered that the funds have not been transferred to this a/c,even though the money was gone from my indusind a/c.
I've waited almost 12 hrs since then but the money has not yet been credited to my bank of baroda account.
So i am worried about this and wondering how can i recover the lost money-is it gone permanently or is there any way to get it back?
I have written to the customer care of indusind but till now there has been no response from their end(apart from a customary acknowledgement email).Please advice what steps should i take now recover the missing funds.
For me once when I tried to withdrew money using icici debit card from tamilnadu mercantile bank ATM money did not come out of the ATM but it showed as money got withdrawn and I also got the slip. So I immediately went to the tamilnadu mercantile bank and asked them but they told me to approach icici local branch where I have the account and when I went there and told them about the failed transaction they said it will automatically get debited again within 24 hours and it did as said by them.
So need to wait minimum 24 hours to maximum 3 to 5 days depending upon the bank and the transaction made.
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