My Balance Missing in Trust Wallet. How do I fix it? (2024)

FAQs

My Balance Missing in Trust Wallet. How do I fix it? ›

Update your app:

Reinstall the app and restore the wallet

Please try a full reinstallation of the app. Make sure you have a backup before you proceed. Uninstall and then reinstall your app.

Remember to Backup Your Wallet Seed Phrase! Before proceeding, keep in mind that your passcode can be reset only by reinstalling the app, which necessitates the backup of your secret phrase beforehand. Once reinstalled, import the secret phrase.

If you have any questions relating to these Terms, your rights and obligations arising from these Terms and/or your use of Trust Wallet and our Services or any other matter please send us a message on our contact page at support@trustwallet.com.

Trust Wallet may show an error in transactions due to various reasons, such as incorrect recipient address, insufficient funds, network congestion, or technical issues. It is essential to double-check all transaction details and ensure you have a stable internet connection to avoid such errors.

To withdraw money from Trust Wallet to a bank account, convert your crypto to Bitcoin on an exchange, then use services like Coinbase, BitFlyer, or Binance for direct bank deposit. Alternatively, use peer-to-peer platforms for trades. Remember, processing times, fees, and available currencies vary with each method.

Why can't I withdraw from Trust Wallet? Trust Wallet doesn't directly allow converting cryptocurrency to fiat currency or withdrawing funds to a bank account. Users must transfer their funds to an external crypto exchange that offers fiat cashouts to withdraw money from Trust Wallet.

How to back up a trust wallet? ›

Proceeding to delete a wallet from your device is a serious action. Please be aware that the removal of a wallet is irreversible, and a deleted wallet can only be restored if a backup is available. Always ensure you have a backup of your wallet before deletion.

Trust Wallet doesn't have a specific maximum limit on the amount of money you can store. It's designed to support a wide range of cryptocurrencies, so you can store as much as you want, depending on the available storage space on your device.

Simply put, the Trust Wallet app does not hold your funds. They exist on the blockchain network. The Trust Wallet application acts as an access point, allowing you to interact with your blockchain address using your Recovery Phrase.

Some ways to obtain free cryptocurrency on Trust Wallet include participating in airdrops, referral programs, and earning through staking or yield farming on supported platforms within the wallet.

My crypto does not appear in my balance? A missing cryptocurrency in your balance could be due to pending transactions, wallet synchronization delays, or technical issues. If your crypto is missing or you have further concerns, contact us here.

Why is My Trust Wallet Transaction History Not Showing? Although Trust Wallet is an easy and reliable app to use, there are occasionally situations where a user's transaction history is missing. Typically, this results from unintentional user errors or temporary bugs in new software updates.

To explain how to check your balance and transaction history, we will use the BTC token. Open your Trust Wallet app, under 'Home' navigate to the token section, and select the BTC token. A list of all the BTC transactions you have had will appear below the token and the BTC balance you have.

Clear the app cache from your device's settings. This can often resolve any issues related to the app's performance. After you clear the cache, force close the app and retry.