My Bank Account User Manual (2024)

1. Overview

The My Bank Account service is available to all registered taxpayers on the e-Filing portal (post-login), who have a valid PAN and a valid bank account. This service allows you to:

  • Add a bank account and pre-validate it
  • Remove a closed or deactivated bank account
  • Nominate a validated bank account to receive Income Tax refund
  • Remove a bank account from nomination so as not to receive tax refund in that account
  • Enable or disable EVC for the validated bank account (only for individual taxpayers)
  • Revalidate bank accounts for which pre-validation has failed

2. Prerequisites for availing this service

  • Registered user on the e-Filing portal with valid user ID and password
  • PAN must be linked with the bank account which is to be pre-validated
  • Addbank account:
    • Account must be linked with PAN
    • user must have a valid IFSC and Account number
  • Enable EVC:
    • Account in one of thee-Filing integrated banks
    • Primary mobile number and email Id as mobile number or email Id linked with Bank account
  • Nominate for Refund:
    • Validated bank account
    • Account type must be Saving/Current/Cash Credit/Overdraft/Non-Resident Ordinary

3. Step-by-Step Guide

Step 1: Log in to the e-Filing portal using your user ID and password.

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Step 2: Go to theMy Profilepage from theDashboard.

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Step 3: Click My Bank Account.

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On the My Bank Accounts page,theAdded, Failed and Removed Bank Accounts tabs will bedisplayed.

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To learn how to use the different facilities under the My Bank Account service, refer to the following sections:

Add and Pre-Validate a Bank AccountGo to Section 3.1
Remove a Bank AccountGo to Section 3.2
Nominate or Remove Bank Account from Nomination for RefundGo to Section 3.3
Enable and Disable EVCGo to Section 3.4
Re-Validate a Bank AccountGo to Section 3.5

3.1 Add and Pre-Validate a Bank Account

A. By logging in to the e-Filing portal using PAN / Aadhaar

Step 1: On the My Bank Accounts page, clickAdd Bank Account.

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Step 2: On the Add Bank Account page, enter the Bank Account Number, selectAccount Type and Holder Type, and enterIFSC. Bank Name and Branch get auto-populated based on IFSC. if your bank is integrated with e-filing,your mobile number and email ID will be pre-filled from your e-Filing profile, and will not be editable.

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Step 3: Click Validate.

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On successful validation, asuccess message is displayed. You will also receive amessage on your mobile number and email ID registered on the e-Filing portal.

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B. By logging in to the e-Filing portal using Net Banking

Step 1: Log in to the e-Filing portal using your Net Banking account.

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Step 2: On login through Net Banking, the e-Filing portal will verify if the bank account used for login exists under the Added Bank Accounts tab. If the bank account is not already added, a confirmation message with the masked account number and IFSC is displayed, asking you to confirm if you want to add the account to e-Filing portal. Click Continue.

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On confirmation (for both methods A and B), the bank account details are included under the Added Bank Accounts tab with the status as follows:

  • Validated (if EVC is enabled for any existing bank account) OR
  • Validated and EVC enabled (if PAN, Account Number, IFSC, and mobile number are successfully validated by the bank, and if EVC is not enabled for any other bank account).

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3.2 Remove Bank Account

Step 1: Click Remove Bank Accountunder the Actioncolumn for the desired bank account.

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Step 2: Select a reason from the dropdown for removing the bank account. If you select Others, enter the reason in the textboxand click Continue.

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On successful removal of the bank account, asuccess message is displayed.

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3.3 Nominate or Remove Bank Account from Nomination for Refund

A. Nominate a bank account for refund

Step 1: To nominate a bank account for refund, click the Nominate for Refund toggle / switch (the switch will be positioned on the left) for the bank account you wish to nominate for refund.

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Step 2:Click Continueto confirm that you want to nominate the selected bank account.

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On success, the switch will move to the right.

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B. Remove a bank account from nomination for refund

Step 1: To remove a bank account that is nominated for refund, click the Nominate for Refund toggle / switch (it will be positioned on the right) for the bank account you wish to remove from nomination.

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Step 2: Click Continueto confirm that you want to remove nomination of the selected bank account.

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On success, the switch will move to the left.

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3.4 Enable and Disable EVC

A. Enable EVC

Step 1:Click Enable EVCunder the Actions columnon the bank account for you wish to enable EVC.

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Step 2:A confirmation message is displayed. Click Continue.

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Note:

  • EVC can be enabled for a validated bank account only if the following conditions are fulfilled:
    • Your mobile number (mandatory) and email ID (optional) should be verified by the bank.
    • Your mobile number registered with e-Filing should the same as the one verified by the bank. To ensure they match, either update your mobile number in your e-Filing profile to be the same as the one linked with the bank, or update your mobile number with your bank to be the same as the one inyour e-Filing profile.
    • EVC should not be enabled for any other bank account.
    • Your bank should be integrated with e-Filing. The list of banks integrated with e-Filing can be found on the e-Filing Login with Net Banking page.
  • If you wish to only pre-validate your bank account and not enable EVC, your e-Filing mobile or email do notneed to match the contact details verified byyour bank.

If the above conditions are fulfilled, EVC is successfully enabled for the selected bank account, and the status is updated to Validated and EVC enabled:

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Step 3: If EVC is already enabled for one bank account, and you try to enable EVC for another bank account, a message is displayed notifying you of the same. Click Continue in themessage, and EVC will be enabled for the bank account if the conditions specified in Step 2 are fulfilled. In such a case, EVC will be disabled for the bank account that was previously enabled.

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Note: If you click Cancel or close the message, EVC will remain enabled for the existing bank account.

B. Disable EVC

Step 1:Click Disable EVCunder the Actions column on the bank account for which you wish to disable EVC.

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Step 2: A confirmation message is displayed. Click Continue.

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On success, EVC is disabled for selected account, and the status is updated to Validated.

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3.5Re-Validate Bank Account


Step 1: In case the validation for a bank account failed earlier, you will see its details under the Failed Bank Accountstab. Click Re-Validate under the Actioncolumn for the bank account you need to revalidate.

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Step 2: On the Add Bank Account page, your details will be pre-filled. Update thedetails if necessary.

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Step 3: Click Validate.

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On success, the bank account is added under the Added Bank Accounts tab, and the status is updated to Validation in progress.

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Then, your contact details are verified with the bank details. If the details are verified by the bank, your bank account gets validated. You can check the validation status in the Status column of the Added Bank Accounts tab.

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If the validation still fails, take the following action based on the reason of failure (for integrated banks):

Reason for FailureAction to be Taken
PAN not linked with bank accountContact branch to link your PAN with the bank account, then click Re-Validate to submit request. Contact branch for further information.
Name mismatchContact branch to update the name as per PAN. Then, re-validate, update the details and submit request for re-validation.
Bank Account Number mismatchClick Re-Validate, enter the correct bank account number and submit the request for re-validation.
Account number does not existClick Re-Validate, enter the correct bank account number and submit the request for re-validation.
Invalid IFSCClick Re-Validate, enter the correct IFSC and submit the request for re-validation.
Bank account closed / inactiveClick Re-Validate, and try with a different bank account number. Contact your branch for further information.
Bank account dormantClick Re-Validate, and try with a different bank account number. Contact your branch for further information.

In case an account is held in one of the non-integrated banks, the following action should be taken:

Reason for FailureAction to be Taken
PAN not linked with bank accountLink the PAN with bank account and click Re-Validate to submit request. Contact your branch for further information.
PAN mismatchLink the correct PAN to the bank account and click Re-Validate to submit request. Contact your branch for further information.
Invalid account typeClick Re-Validate, select the correct bank account type, and submit the request for validation.
Invalid IFSCClick on Re-Validate, enter the correct IFSC, and submit the request for validation.
Account closedClick Re-Validate and try with a different bank account number. Contact your branch for further information.
Zero balance Account / Inactive accountClick Re-validate and try with a different bank account number. Contact your branch for further information.
Litigated AccountClick Re-Validate and try with a different bank account number. Contact your branch for further information.
Account holder name invalidClick Re-Validate and update the details. Contact branch to update the Name as per PAN.
Account frozen or blockedClick Re-Validate and try with a different bank account number. Contact your branch for further information.

4. Related Topics

  • Login
  • My Profile
  • File ITR (ITR-1 to 7)
  • Upload Income Tax Forms
  • How to e-Verify
  • Generate EVC
  • Raise Service Requests
  • e-Filing Vault High Security
  • My Demat Account
  • Reset yourPassword
  • Change Password
My Bank Account User Manual (2024)
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