Netflix says ‘Your device isn’t part of the Netflix Household for this account’ (2024)

FAQs

Why is Netflix saying I am not part of the household? ›

This message means Netflix wasn't able to associate your device with your Netflix Household. If you're using a device that's not associated with the Netflix Household, please create your own account to enjoy Netflix.

Sorry, but your account can't be used on this device. This error means your device is not certified for use with Netflix and can't be used to watch TV shows or movies. For information about your device's certification or to get help, contact the company that made your device.

A Netflix account is meant to be shared by people who live together in one household. People who are not in your household will need to use their own account to watch Netflix. Learn more about sharing Netflix. Account owners can buy an extra member slot and invite people outside their household to use Netflix.

Netflix started cracking down on password sharing in summer 2023. If you want to watch 3 Body Problem, you can only watch it on Netflix. And if you were kicked off a shared account after Netflix ended password sharing last year, you'll need to subscribe on your own.

Or, upgrade your Netflix plan to allow more devices to watch at the same time (up to 4 with the Premium plan).

A Netflix account is for use by one household. Everyone living in that household can use Netflix wherever they are — at home, on the go, on holiday — and take advantage of new features like Transfer Profile and Manage Access and Devices.

Netflix detects password sharing through analysis of IP addresses, device IDs, and usage patterns, allowing them to identify instances of shared accounts and address them accordingly.

The key here is to open the Netflix application using a universal link (you can click any link that leads to a Netflix title, just search any title in Google). This will open the app and bypass the household restrictions prompt then redirects you to the Netflix title. Note: Make sure your Netflix app is closed.

In short, you can still use your account while traveling or while moving between addresses. Netflix will track whether you're streaming from your primary household (i.e. connected from the IP address linked with your account).

This message means Netflix wasn't able to associate your TV with your Netflix Household. If you signed in to Netflix from a device that's not part of your Netflix Household, you may need to verify your device to watch Netflix. To fix the issue you can: Create an account.

Why is Netflix saying my account Cannot be used in this location? ›

If the country doesn't match your location, it means your device or network has a VPN turned on. Try turning it off, then try Netflix again. For help turning a VPN off, contact your VPN provider.

A Netflix Household is a collection of the devices connected to the internet at the main place you watch Netflix. A Netflix Household can be set using a TV device. All other devices that use your Netflix account on the same internet connection as this TV will automatically be part of your Netflix Household.

You can create profiles for members in your household, allowing them to have their own personalized Netflix experience. Your account can have up to five individual profiles, and you can set a maturity rating level on each one. Each profile will have its own recommendations based on that profile's ratings and tastes.