Obtaining a Secret Key for Two-Factor Authentication (2024)

The secret key for two-factor authentication (which is a form of multi-factor authentication) is a unique 16 character alphanumeric code that is required during the set up of the PIN generating tools. The secret key is issued for the first time when you log on to the CommCell environment.

Note

This is a unique key which is required the first time you log on to the CommCell environment after two-factor authentication is enabled. Save the secret key in your records.

Before You Begin

  • Two-factor authentication must be enabled in the CommCell environment.

  • This must be the first time you log on to the CommCell environment after two-factor authentication is enabled.

Procedure

  1. Open the interface you want to log on to.

    For example, go to the Web Console site.

  2. Enter your login credentials, and then click OK.

    Your login fails because two-factor authentication is enabled.

  3. Click OK to close the Login Error message.

    Immediately after the message appears, the secret key is available.

  4. Access the secret key:

    • If you are logging on to the Command Center, CommCell Console, and the Web Console, a QR code and a secret key is displayed on the login page.

    • If you are logging on to the Command Line interface, an email containing the secret key is sent to the user.

  5. Save the secret key.

What to Do Next

Use the secret key to configure a PIN generating tool:

  • Before You Begin
  • Procedure
  • What to Do Next
Obtaining a Secret Key for Two-Factor Authentication (2024)

FAQs

What is the secret key for two-factor authentication? ›

The secret key is a unique 16 character alphanumeric code that is required during the set up of the PIN generating tools. The secret key is issued through email by logging on to the CommCell environment.

Where do I find my authenticator secret key? ›

While setting up an authenticator app for 2FA you can view the setup key which we automatically generate as a QR code, but which can also be read in plain text by clicking on View setup key. It is sometimes also referred to as a "backup code" or "secret seed code".

What is the secret key in authentication? ›

For secret key authentication to work, the two parties to a transaction must share a cryptographic session key which is also secret, known only to them and to no others. The key is symmetric; that is, it is a single key used for both encryption and decryption.

How do people get past 2-factor authentication? ›

Most 2FA methods involve sending temporary codes via SMS or emails, but these can be easily intercepted by hackers through account takeover, SIM swapping, and/or MitM attacks.

How do I find my 2 factor authentication code? ›

Get a code from Settings on your trusted device
  1. Go to Settings > [your name].
  2. Tap Sign-In & Security > Two Factor Authentication.
  3. Tap Get Verification Code.

Where do I get the secret code for Google Authenticator? ›

Getting the secret keys:
  • Open the Google Authenticator app.
  • Click Settings (three dots, top right), and Transfer accounts.
  • Select Export accounts.
  • Authenticate, if prompted.
  • Select the accounts you want to export (default is all).
  • Click Next, and capture a picture of the QR code.

How do I get my authentication key? ›

Steps to manually transfer Authenticator codes to a new device:
  1. On your new device, install the Google Authenticator app .
  2. In the Google Authenticator app, tap Get Started.
  3. Sign in to your Google Account.
  4. On your old device, create a QR code: ...
  5. On your new device, tap Scan QR code:

Where do I find my site key and secret key? ›

Go to https://www.google.com/recaptcha.
  1. Click Admin Console.
  2. Enter a label for your ReCaptcha and select the V2 checkbox.
  3. Add the URL for your site in the Domain section.
  4. Accept the terms of service and click Submit. Copy the Site Key and Secret Key that Google generates.

What is a secret key example? ›

Examples of a secret key are ROT13 as agreed upon by the parties or a cable television provider's sending of Entitlement Management Messages (EMMs) alongside programming. In the latter, the viewer's set-top box contains the secret key that the cable provider and viewer use to make the programming viewable.

What is a good secret key? ›

Unpredictability: A good secret key should be unpredictable and appear random, making it difficult for attackers to guess or deduce. Efficiency: Secret keys need to be efficiently managed, especially in large-scale encryption systems. This includes securely distributing and storing the keys.

What is the difference between access key and secret key? ›

AWS access key ID is a form of unique user/account identifier. AWS secret key is like private key. When AWS CLI sends a API request, the payload is signed by generating an HMAC with the secret key as the key.

What to do if you can t access two-factor authentication? ›

You have several ways you can get back into your account, depending on your circ*mstances.
  1. Use backup options. If you've lost access to your primary phone, you can verify it's you with: ...
  2. Sign in from a trusted device. ...
  3. Get a new phone from your carrier. ...
  4. Recover your account.

How can I recover my two-factor authentication? ›

Recover an account
  1. Sign in to your Google Admin console. ...
  2. In the Admin console, go to Menu Directory. ...
  3. Click the user you want in the list. ...
  4. Click Security.
  5. Click 2-step verification. ...
  6. Click Get Backup Verification Codes.
  7. Copy one of the verification codes.
  8. Send the backup code to the user in an IM or text message.

How do I find my two-factor authentication password? ›

Allow 2-Step Verification
  1. Open your Google Account.
  2. In the navigation panel, select Security.
  3. Under “How you sign in to Google,” select 2-Step Verification. Get started.
  4. Follow the on-screen steps.

What is the MFA secret code? ›

One-Time Passwords (also called MFA Secret Codes) are used as additional security for some devices, websites, etc. Usually an MFA Application (like LastPass, Google Authenticator, Microsoft Authenticator, etc) would be used to access this code.

How do I use MFA secret key? ›

Choose Show QR code, and then use the app to scan the QR code. For example, you might choose the camera icon or choose an option similar to Scan code. Then use the device's camera to scan the code. Choose show secret key, and then type that secret key into your MFA app.

What is the two-factor authentication PIN? ›

Two-factor authentication (2FA) is a security system that requires two separate, distinct forms of identification in order to access something. The first factor is a password and the second commonly includes a text with a code sent to your smartphone, or biometrics using your fingerprint, face, or retina.

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