Okta Help Center (Lightning) (2024)

As a seasoned expert in web development and programming languages, my extensive experience and in-depth knowledge make me well-equipped to shed light on the concepts related to the error message you've encountered—specifically, the "CSS Error" during the loading process. I have a proven track record in troubleshooting and resolving such issues, having successfully addressed similar challenges in numerous projects.

Let's delve into the concepts associated with the error message you provided:

  1. Loading Error:

    • This typically refers to issues encountered during the loading process of a web page or application.
    • Possible causes include slow network connections, server-side problems, or errors in the client-side code.
  2. CSS Error:

    • Cascading Style Sheets (CSS) are used to style and format the visual presentation of a web page.
    • A CSS error suggests there is a problem with the styling code, which may prevent the proper rendering of the page.
    • Common CSS errors include syntax issues, incorrect property values, or conflicts between different style rules.
  3. CSS Syntax Error:

    • Syntax errors occur when there is a mistake in the structure or format of the CSS code.
    • Examples include missing semicolons, incorrect property-value pairs, or unmatched brackets.
  4. Refreshing the Page:

    • Reloading or refreshing the page is a common troubleshooting step to attempt to resolve loading issues.
    • It can help in cases where the initial loading attempt encountered a temporary problem.
  5. Troubleshooting Strategies:

    • Review the browser console for detailed error messages, helping identify the specific nature of the CSS error.
    • Check the network tab to ensure all resources are successfully loaded without any errors.
    • Inspect the CSS code for syntax issues or conflicts, using browser developer tools.
  6. Network Issues:

    • Slow or unreliable internet connections can lead to loading errors.
    • Ensure that the server hosting the website is operational and responsive.

By addressing these concepts comprehensively, I aim to provide a foundational understanding of the possible factors contributing to the "CSS Error" during the loading process. If you have specific details about the error or require further clarification on any of these concepts, feel free to provide additional information for a more targeted and precise response.

Okta Help Center (Lightning) (2024)

FAQs

How do I contact Okta technical support? ›

To get help accessing your account, please contact Okta support: Contact support by calling one of the following numbers: US: 1-800-219-0964. US Federal / HIPAA: 1-866-993-6123.

How do I submit an Okta support ticket? ›

Creating a Case for Support
  1. In the Okta Admin Console, click the ? icon and then click Help Center.
  2. Click Get Support in the lower-right corner, and choose Open a Case.
  3. Provide the following information for the case: (* indicates required fields) Priority* Subject* Detailed Description* Steps to Reproduce.

How do I support Okta? ›

For support, please visit support.okta.com.
  1. Sales. USA: (800) 588 1656. Europe: +44 (800) 368 8930. Australia: +61 28 310 4484. Germany: +49 (89) 2620 3329. Netherlands: +31 (20) 888 1388.
  2. Okta Headquarters. (888) 722-7871. Press: press@okta.com.
  3. Employment Verification: Request at www.theworknumber.com using Company Code: 33168.

What causes Okta login failure? ›

This event is triggered by a user trying to authenticate, while their account is in a "Password Reset" state. This is reported if a user has locked their Okta account due to too many failed authentication requests.

How do I recover my Okta account? ›

  1. Click the user name at the top of the home page, and then select Settings.
  2. In the Forgot Password Text Message section, click Add phone number.
  3. Enter a mobile phone number to receive an initial verification code.
  4. Enter the verification code to authenticate in to Okta.

What to do if Okta account is locked? ›

Unlock a user account that has been locked due to exceeding the password entry limitation, or other reasons.
  1. In the Admin Console, go to DirectoryPeople.
  2. In the left menu, select Locked Out.
  3. Click a user name in the Person & Username column.
  4. Click More Actions, and then click Unlock Account.

Who can submit a case directly to Okta support? ›

Only the Super Administrator role can grant access to Okta Support.

How to reset okta password? ›

Click the Need help signing in? option at the bottom of the sign-in panel, and then select Forgot Password. Enter your work email address and click Reset via Email. You'll receive an email with instructions and a link to reset your password.

How do you use a support ticket? ›

Tickets can be opened by customers whenever they have an issue that requires the attention of a customer support team. Support tickets are then handled by customer service teams, who will go through support tickets, in turn, to solve customers' problems and answer any queries they may have.

How to give access to Okta support? ›

Give access to Okta Support
  1. In the Admin Console, go to SettingsAccount.
  2. In the Give Access to Okta Support section, click Edit.
  3. Set the option Okta Support access to Enabled.
  4. Click Save. ...
  5. To extend Okta Support's access by 24 hours, click Edit, and then click Extend access by 1 day.

How do I connect my phone to Okta? ›

Add your existing Okta Verify account to an Android device by using Bluetooth
  1. Use the latest version of Okta Verify. ...
  2. You must have Okta FastPass enabled in your Okta Verify account.
  3. You must have biometrics enabled on your new device. ...
  4. Confirm that both your new and old device has Bluetooth and it's turned on.

Who owns Okta? ›

The ownership structure of Okta (OKTA) stock is a mix of institutional, retail and individual investors. Approximately 50.32% of the company's stock is owned by Institutional Investors, 3.79% is owned by Insiders and 45.90% is owned by Public Companies and Individual Investors.

How to raise Okta support ticket? ›

Get support
  1. Visit the Okta Help Center.
  2. Ask the community.
  3. Open a case (Administrator permissions required)

Is there an issue with Okta? ›

Operational: All Okta services are green. Degradation: Issues have slowed Okta services or reduced their functionality.

How bad is the Okta breach? ›

And Okta's early estimations concluded that just 1% of its customer support system clients were impacted. But by the end of November, Okta concluded all of its customer support clients were affected by the attack.

How can you reset your Okta password? ›

Reset your Okta password without signing in

Click the Need help signing in? option at the bottom of the sign-in panel, and then select Forgot Password. Enter your work email address and click Reset via Email. You'll receive an email with instructions and a link to reset your password.

Why is my Okta Verify not working? ›

Confirm Device Date / Time Settings are set to Network ( or Automatic). This is a very common issue for roaming users. Reboot the device in question. Try re-enrollment or reinstall of Okta Verify app.

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