Online Bill Pay Service: What It Is and Why to Use It - NerdWallet (2024)

What is bill pay?

Bill pay is a service offered by many banks and credit unions that lets you set up automatic payments for bills. If you juggle rent or a mortgage, cable and electricity bills, credit card payments and more, online bill pay can save time and help you avoid late fees.

Online bill pay also allows you to manage your payments to various companies — all in one place. There’s no need to pay a Verizon bill on Verizon’s website, a Wells Fargo credit card with Wells Fargo bill pay, then write a check to your landlord. Instead, you could do it all from your financial institution’s website or mobile app.

An added bonus: Many banks and credit unions guarantee your payments will arrive on time and will reimburse your late fee if they don’t.

How does bill pay work?

How online bill pay works is straightforward: Log in to your bank account, navigate to its online bill pay feature, then select the provider you would like to pay. If you haven’t paid the provider through online bill pay before, you’ll need to add it by choosing it from a list or by plugging in the account number and billing address, then authorizing your bank to send payments for you.

» Looking for an online-friendly account? Check out NerdWallet’s favorite online checking accounts.

Payments can be sent by your bank electronically or via paper check, so you can pay even if the biller isn’t online — virtually eliminating the need for a checkbook. You can also choose a one-time payment or set up a recurring one.

Many banks offer basic bill pay service for free with their checking accounts. If you’re trying to minimize unnecessary fees, signing up for free bill pay service is a good way to keep track of your accounts and avoid charges for missing or late payments.

Many merchants and service providers offer the option of letting you receive an e-bill, or an electronic version of your paper bill, into your online bill pay account. If an e-bill arrives, you can have your bank alert you by email, text message or push notification via the bank app. Typically, you can choose whether to pay the entire balance, just the minimum due or another amount. You can even opt to have your bills paid automatically.

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How to set up bill pay

The effort you take in the initial setup can save you time and headaches in the long run. Each bank or credit union will have its own rules and steps, but generally here’s what you need to do to set up bill pay:

  • Gather your bills, including account numbers and the addresses to where you mail the payments.

  • Enter each biller’s information into your bank’s online bill pay platform, or choose them from a list provided by your bank.

  • Choose when to send the payment.

  • Select a recurring or one-time payment.

  • Set reminders or alerts to track when each bill is due.

Online bill pay helps you organize bills and keep track of due dates. It also makes it easier to see where your money is going, so you can make sure you have enough funds available to cover each payment. You receive and pay your bills all through your bank — one list, in one place.

» Don’t miss NerdWallet’s picks for the best banks for overdrafts

Online Bill Pay Service: What It Is and Why to Use It - NerdWallet (2024)

FAQs

Online Bill Pay Service: What It Is and Why to Use It - NerdWallet? ›

Online bill pay helps you organize bills and keep track of due dates. It also makes it easier to see where your money is going, so you can make sure you have enough funds available to cover each payment. You receive and pay your bills all through your bank — one list, in one place.

What is the online bill pay and why should you use it? ›

Online bill pay enables you to schedule and pay your bills right from your computer, tablet or mobile phone. An online bill pay service works by deducting a payment from your account balance and transferring it to a service provider.

What is online bill payment a service that provides? ›

Online bill pay is an electronic payment service offered by many banks, credit unions and bill-pay services. It allows consumers to make various types of payments through a website or app, such as: One-time payments. Recurring bill payments. Scheduled future payments.

Which is an advantage of paying your bills using the online bill pay feature with your checking account? ›

Automatic bill pay saves time and effort by automating recurring payments. It helps avoid late fees by ensuring bills are paid on time. Using automatic bill pay can improve your credit score through consistent on-time payments. It enhances financial organization by consolidating payments into a single, automated ...

Is online bill pay the same as autopay? ›

While bill pay and autopay are similar, they work differently. With online bill pay, your bank sends payments to your creditor from your account. With autopay, your creditor takes money from your account. Here's how to decide which method is best for you.

What is the advantage of online pay? ›

The advantages of online payments include fast speed, a simple onboarding process, ease of use, automated payments, discount offers, and lower transaction costs.

Why an online billing system is very useful? ›

Web billing software systems help business owners to manage their clients' data better. They can see their customers' data in the form of charts and graphs, which enhance the understanding clearly and can be generated with the help of online billing solutions.

What are some examples of online bill pay? ›

Household Bills
  • Mortgage or Rent. Typically, your mortgage or rent bill will be the same amount each month, so it's convenient to set up recurring payments through your property rental or loan company. ...
  • Electricity. ...
  • Gas. ...
  • Sewage. ...
  • Water. ...
  • Internet. ...
  • Cable. ...
  • Sanitation and Garbage.

Why are online payment services necessary? ›

Offering easy online payments reduces or removes manual tasks like data entry, managing customer disputes, and paper invoices. In fact, some online payment methods automatically generate online invoices, which saves time and money.

How do online payment services work? ›

1. The customer enters their payment information (e.g. debit card or PayPal details) into an online checkout form, so they can pay for something. 2. The payment gateway securely sends that data to the payment processing company (e.g. Barclaycard).

Is online bill pay safer than checks? ›

Security: Online bill pay is more secure than paying bills with paper checks. Your financial information is encrypted when you send payments online, which makes it difficult for scammers to steal it.

What are the downside risks to online bill paying? ›

Errors could result in additional fees. Be aware of your checking account balance, especially if you have automatic payments set up. If you overdraft your account, that can result in unwanted, expensive fees. Certain privacy issues may be at stake concerning shared client database information.

Does bill pay charge a fee? ›

How much does Bill Pay cost? Bill Pay is free to members. Certain additional features may be charged a nominal fee. What are the advantages of using Bill Pay?

Why use online bill pay? ›

Setting up a payment through Online Bill Pay is quick and easy. You can usually search for a biller and simply add a payment for them. Many people visit numerous websites with separate logins to pay all of their bills, but with Online Bill Pay you can save that time by paying all of your bills from one website.

What is online bill payment system? ›

Online bill pay is a digital service that allows businesses to offer customers the option to pay their bill online. Customers can make payments directly from their bank account, credit card, or other payment method to the business using online bill pay.

What is online bill pay and how recurring payments work? ›

Bill pay is a service offered by many banks and credit unions that lets you set up automatic payments for bills. If you juggle rent or a mortgage, cable and electricity bills, credit card payments and more, online bill pay can save time and help you avoid late fees.

Is using bill pay safe? ›

Security: Online bill pay is more secure than paying bills with paper checks. Your financial information is encrypted when you send payments online, which makes it difficult for scammers to steal it. Convenience: Online bill pay is convenient.

What are the disadvantages of online payment? ›

Disadvantages of Online Payments
  • Technical problems. ...
  • Password threats. ...
  • Cost of fraud. ...
  • Security Concerns. ...
  • Technological illiteracy. ...
  • Limitations on amount and time. ...
  • Disputed transactions. ...
  • Loss of smart cards.
Sep 4, 2024

Why do people use online payments? ›

How do electronic payments compare to traditional payment methods? Electronic payments offer significant advantages when compared to traditional methods. Not only are ePayments faster, they are also more cost-effective, security, provide enhanced convenience, and can easily integrate with existing systems.

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