Online scam on rise in India, here is what to do if you end up losing money to fraudsters (2024)

India is witnessing a rapid rise of online scams. Here is a guide on what to do if you fall victim to an online scam and how to protect yourself from potential fraudsters.

Online scam on rise in India, here is what to do if you end up losing money to fraudsters (1)

Representative image created using AI

Divya Bhati

New Delhi,UPDATED: May 21, 2024 12:01 IST

In recent years, India has been witnessing a rapid transformation in its digital growth. From banking to shopping, everything is now online, giving people ease of transactions. However, this rapid growth has also led to a significant increase in online scams. Cybercriminals are becoming more sophisticated, trying new tricks to defraud individuals. The cases of these online scams are rampant, with individuals losing thousands to crores to these faceless fraudsters online. There are online work-from-home scams, review scams, YouTube scams, and so on. If you or someone you know suspects they have been targeted or even fallen victim to an online scam, here's what you need to know to recover your money and prevent any further financial loss.

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But before we delve deeper into what to do, let's take a quick look at what is happening and how these scammers are tricking people. Here are a few common types of online scams currently on the rise in India:

Phishing Scam: In such scams, scammers impersonate legitimate organisations (banks, government agencies) through emails, SMS, or phone calls, contact people, and trick them into revealing personal information or clicking malicious links that steal financial data.

Fake Investment Schemes Scam: In this scam, fraudsters lure victims with promises of high returns on "unbelievable" investment opportunities. They generally connect with users online through popular channels like WhatsApp, Telegram, or others and offer ways to earn money through investments in cryptocurrency, work-from-home jobs, or get-rich-quick programs.

Social Media Scams: In such scams, scammers create fake profiles or hijack existing ones to exploit trust and spread misinformation. They may offer fake products, impersonate celebrities, or run online contests that turn out to be cons.

UPI Fraud: The rise of Unified Payments Interface (UPI) has also introduced a new field for fraud. Scammers are now tricking users into sharing UPI PINs or clicking links that initiate unauthorised transactions.

What to do if you fell for online scam?

If you fall victim to such a scam and lose money, here are the steps you should take to mitigate the damage and prevent further loss.

Stop Communication: First of all, cease all contact with the scammer. Don't respond to their calls, emails, or messages.

Notify Your Bank or Payment Service Provider: After ceasing communication, contact your bank or the payment service provider (such as Paytm, Google Pay, or PayPal) immediately. Explain the situation in detail and request them to block your account to prevent further unauthorised transactions. Most banks have a 24-hour customer service number specifically for reporting fraud. Early reporting increases the likelihood of recovering your money.

Change Your Passwords and Secure Your Accounts: Meanwhile, change the passwords for all your online accounts, especially those related to banking and financial services. Use strong, unique passwords that combine letters, numbers, and special characters. Enable two-factor authentication (2FA) where possible to add an extra layer of security. Also, if you use online banking, block your debit or credit cards.

Report online scam to cyber cell

After the first few steps, the most important step is filing a complaint with the cyber cell. Report the incident to your local Cyber Crime Cell. The Indian government has set up dedicated cyber crime cells in major cities to handle such complaints. You can also file a complaint online through the National Cyber Crime Reporting Portal (cybercrime.gov.in). Provide all relevant details, including transaction IDs, emails, and any communication with the scammer.

Note that the earlier you inform the authorities, the better the chances of recovering your money.

How to Protect Yourself from Online Scams

Meanwhile, here are some preventive measures to help you stay away from scams:

  • Be Wary of Unsolicited Offers: If an offer seems too good to be true, it probably is. Do not get lured by unrealistic promises of high returns or easy money.
  • Verify Information: Always double-check the sender's email address, website legitimacy, and phone numbers before clicking on links or sharing personal information.
  • Beware of Emotional Triggers: Scammers often use fear, like threats of legal action, or excitement to manipulate emotions. Stay calm and exercise caution.
  • Strong Passwords & 2FA: Use strong, unique passwords for all your online accounts and enable two-factor authentication wherever available.
  • Stay Informed: Educate yourself about common online scams and keep up-to-date with the latest tactics used by fraudsters.

Published By:

Divya Bhati

Published On:

May 21, 2024

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Online scam on rise in India, here is what to do if you end up losing money to fraudsters (2024)

FAQs

Online scam on rise in India, here is what to do if you end up losing money to fraudsters? ›

Notify Your Bank or Payment Service Provider: After ceasing communication, contact your bank or the payment service provider (such as Paytm, Google Pay, or PayPal) immediately. Explain the situation in detail and request them to block your account to prevent further unauthorised transactions.

Is there any way to get money back after being scammed in India? ›

Report Online: File a complaint on the National Cyber Crime Reporting Portal (https://cybercrime.gov.in/). This portal allows you to register your complaint electronically, accessible 24/7. Contact Your Bank: Inform your bank immediately about the fraudulent transaction.

What to do when you get scammed online in India? ›

Victims of online scams and cyber fraud can report their cases through the National Cyber Crime Reporting Portal via two main methods:
  1. Helpline number: Contact the helpline at 1930 to report cyber fraud directly.
  2. Online portal: File a complaint online at cybercrime.gov.in.
Jun 19, 2024

How do you recover from losing money in a scam? ›

Immediately Report the Fraud

As soon as you become aware of the fraud, contact the appropriate financial provider, money transfer company or gift card provider immediately so you have the best chance of recovering your money and minimizing any damage done to your finances or credit record.

How likely is it to get money back after being scammed online? ›

Banks often refund scammed money, but it's not guaranteed. The likelihood of a refund depends on your bank's policies, the type of scam, the payment method used, and how quickly you report the fraud. To increase your chances of recovering your money, take these steps.

Do banks refund scammed money in India? ›

The short answer is: it depends. While getting a refund after losing money to scammers is possible, the outcome depends on factors like bank policy, the type of scam, the amount lost, and how quickly the scam was reported.

What to do if someone doesn t return your money in India? ›

You can file a complaint with the police if you believe that someone has unlawfully withheld money owed to you. Provide the police with all relevant details, including evidence of the debt and any attempts you've made to recover the money through negotiation or legal means.

Can you go to jail for scamming online in India? ›

The maximum punishment for frauds as specified in Section 447 is imprisonment for a term which shall not be less than six months but which may extend to ten years and fine which shall not be less than the amount involved in the fraud but may extend to three times the amount involved in fraud.

How do I outsmart an online scammer? ›

  1. Do not make any decisions in the moment. ...
  2. Hang up if you are feeling pressured. ...
  3. Do not share any personal or financial information (your social security number, checking account information, etc.). ...
  4. Ask for their name and the name of the business/organization. ...
  5. Ask for additional information to be mailed to you.

How do I sue a website for scamming in India? ›

How to report cyber fraud. One can reach out to the National Cyber Crime Reporting portal (Helpline Number -1930) to register any complaint about cyber crime, including cyber fraud. You can also contact the nearest police station to file your complaint. You can also file your complaint online through cybercrime.gov.in ...

How do I get my money back if I got scammed? ›

Did you pay with a credit card or debit card? Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back.

Can I claim money lost in a scam? ›

Taxpayers with losses from scams, robberies, storms, fires and other adverse events are taxable under current law for those losses. Indeed, an elderly person who loses stock certificates in a scam ripoff not only has no deduction but must pay taxes on any income realized.

How to track down someone who scammed you? ›

Contact details. Even fake names, accounts, and spoofed emails and phone numbers can help investigators track down scammers. Conversations. Take screenshots of texts and social media messages — especially anything that may help identify the scammer.

How to recover money from a scammer in India? ›

Report the scam to your bank's fraud team - the first step if for you to report the issue to your bank's fraud team. This will kick off an investigation at the bank. Fraud investigation - your bank has 15 days to investigate and then report back with an outcome on whether it will give you money back.

Will the bank help if I get scammed? ›

No matter the scenario, it's especially important to report any potential scams to your bank as soon as possible. In some cases, while your bank may not be able to reimburse you, they may still have time to block the transaction before it posts to your account.

What not to do when you get scammed? ›

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Can I get my money back if I got scammed? ›

If you paid by card or PayPal

If you've paid for something you haven't received, you might be able to get your money back. Your card provider can ask the seller's bank to refund the money. This is known as the 'chargeback scheme'. If you paid by debit card, you can use chargeback however much you paid.

What is the punishment for scamming in India? ›

The maximum punishment for frauds as specified in Section 447 is imprisonment for a term which shall not be less than six months but which may extend to ten years and fine which shall not be less than the amount involved in the fraud but may extend to three times the amount involved in fraud.

Can money lost in cyber crime be recovered in India? ›

“An online complaint on the National Cybercrime Reporting Portal (NCRP) or in the the nearest cybercrime police station, or by dialing National Helpline number 1930 within an hour of the fraud, also called the 'golden-hour' by investigators, can ensure that victims recover 90% to 100% of the amount lost,” an official ...

How do I get my money back from a scammer overseas? ›

You've been scammed and lost money
  1. Immediately report the transaction(s) to your bank or financial institution.
  2. Complete a report through ReportCyber.
  3. Stop all communication with the offender.
  4. Report the scam account to the social media or other platform they used to engage with you.

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