Organizing Your Hospital Bills | RUSH (2024)

Keeping track of your medical bills can be a hassle. The following is a list of steps to help guide you when organizing your medical bills.

1. Separate the bills by the provider of service name.
2. Place the oldest statement date on the bottom and the most current date on the top.
3. Next, sort the explanation of benefits (EOB) by provider of service and total amount charged.
4. Place the oldest service date on the bottom and the most current on the top.
5. If you have supplemental insurance, sort the supplement EOBs on the bottom and the most current on the top.

Now you are ready to match the provider statement with the insurance payment statements (EOB forms).

1. Take the provider bill and look for the service date and the amount of the charge.
2. Next look at the stack of payment statements EOBs and then the supplemental EOBs.
3. Place the provider bill on top, the insurance payment statement second, and then the supplemental EOB form last.
4. Proceed with the rest of the provider bills, and follow the same format.
5. Place any duplicates in a separate stack to be disposed of later.

Bill organizer

You can also take advantage of our medical bill organizer. Use this tool to help track your medical bills and monitor your insurance payments throughout the hospital billing process.

Organizing hospital, physician and other medical bills

After a hospital stay or a visit to your doctor, you may receive many different documents. It is very important to keep these medical bills, payment statements, receipts, prescription information and claim forms together and in order.

Here are some basic tips that will help you organize this important information:

1. Always ask whether a provider — hospital, physician, home care service, etc. — will bill all of your insurance directly on your behalf. Also, ask if they accept Medicare assignment.

   Please note that even if they agree to bill your insurances, you will regularly receive bills, statements and explanation of benefits forms. Also, if the provider will not bill your insurance, you will then be required to submit the bill yourself, or have someone assist you in filing with your insurance company.
   

2. Obtain a large accordion folder with several pockets in which to keep all of your paperwork. Several plain folders will also work. You will need to label the pockets or individual folder for the following:
   • Each provider of service
   • Prescription information
   • Extra insurance forms
   • Miscellaneous
3. Read each bill or statement carefully, and review the information. Here are some things to look for:
   • Name of the provider
   • Address of the provider
   • Account number
   • Date of and charge for service
   • Description of service
   • Your name and Medicare and/or insurance information
   • Phone number to call with questions
   • Make sure you understand the bill. If you have any questions, call the number on the statement for clarification.
4. Look for the service date, which is the date you received the service, and the total amount of the charge. This will help you in sorting and organizing the documents related to each provider.
   
5. Remember to look for the explanation of benefits form first. This will state whether a charge was paid, denied or if additional information is needed. If there is nothing for you to do, then file the form in the folder or divider assigned to that provider of service.
   
6. If insurance has paid on the claim, then the supplemental insurance can be billed. And, if the provider of service is handling this for you, then simply file the insurance payment form in the correct provider folder or divider.

   However, if you must file with your secondary insurance, then make a photocopy of the explanation of benefits form and to the provider bill. On the copies, print your supplemental identification number, then mail both —the explanation form and the itemized bill, if required — to the insurance company.

   Please note that some insurance companies require their own claim form also be included. If you have one of these companies, follow their procedure.
   

7. As each provider charge is paid by your insurance, and there is no remaining balance, mark the bill as paid. File together the provider statement, the explanation of benefits form, and the other insurance determination of benefits form in the proper folder or divider.
   
8. To keep track of all the payments, make a record of the information on a sheet of paper for easy review. Make a list of the following:
   • Provider of service
   • Account number
   • Date of service
   • Total charge for service
   • Amount paid by Medicare
   • Amount paid by insurance
   • Payment you may have made
   • Current balance