Pay With Points FAQ | American Express Travel (2024)

Will I earn Membership Rewards points when I book a hotel?

You’ll earn double Membership Rewards® points when you book a prepaid hotel onAmerican Express Travel Online. However, if you redeem Membership Rewards® points via the Pay with Points program for all or part of your booking, this amount is ineligible for double points.

If you’re booking within the Fine Hotels & Resorts program, you may also accrue frequent guest or loyalty program points with your hotel supplier. You’ll have the opportunity to include this information during online checkout.

Will I earn Membership Rewards points when I book a flight?

You can redeem your Membership Rewards® points for any flight, and then earn frequent flyer miles when you fly on that flight. Typically, when you book award travel using frequent flyer miles/points, you do not earn any miles/points for that itinerary.

When you cancel with 24 hours of booking, you can get your points back. These will have already been redeemed for a credit that appears on your card statement, or, if you prefer the points back to your Membership Rewards account, a charge will appear on your card to net the credit to zero.

How do I redeem my Membership Rewards points for booking with Southwest Airlines?

To redeem your Membership Reward® points forSouthwest Airlinetickets, book your ticket directly with them and then redeem your points after the charge posts. You can do this viaYour Chargesor through the American Express app on your mobile device.

You can schedule a point redemption for eligible pending charges through the American Express Mobile app. You must have enough Membership Rewards points to cover the entire cost withYour Charges.