Payment Gateway Transaction Limits in India [3 Key Regulations] - NTT DATA Payment Service (2024)

In recent years, India has seen a rapid increase in digital transactions, thanks to the widespread adoption of payment gateways.

However, as the number of transactions continues to rise, so does the need for regulations and policies to ensure the safety and security of these transactions. One such area of concern is payment gateway transaction limits, which are in place to prevent fraudulent activities and money laundering.

In this blog, we will explore the various regulations governing payment gateway transaction limits in India and help you understand what they mean for you as a user or merchant.

Payment Gateway Transaction Limits in India

Transaction limits are an important aspect of the payment ecosystem in India. The Reserve Bank of India (RBI) has set transaction limits for different modes of payment, including credit cards, debit cards, prepaid cards, and digital wallets.

These regulations are intended to prevent fraudulent activities and ensure the safety and security of payment transactions.

1. Credit cards: There is no set limit for credit card transactions. The maximum limit of the card is also the transaction limit of that particular credit card.

2. Debit cards: For debit card transactions, the RBI has set a maximum limit of Rs. 50,000 per day for ATM withdrawals and Rs. 1 lakh per day for point-of-sale (POS) transactions. These limits are intended to prevent unauthorized withdrawals and protect the interests of customers.

3. Prepaid cards: For prepaid cards, the RBI has set a maximum limit of Rs. 10,000 per transaction and a per-month limit of Rs. 50,000. This limit is intended to prevent the misuse of prepaid cards and protect the interests of customers.

4. Digital wallets: The transaction limits for digital wallets differs for each wallet. However, most of them have a limit of Rs. 1 lakh per day. This limit is intended to prevent unauthorized transactions and protect the interests of customers.

5. Merchant transactions: In addition to customer transactions, the RBI has also set limits on merchant transactions. Merchants cannot receive more than a certain amount per transaction or per day, depending on the mode of payment.

These limits are intended to prevent money laundering and other fraudulent activities.

How can this Affect Businesses and Consumers?

Transaction limits can have a significant impact on businesses and consumers in India. Let us look at it in more detail.

For Businesses

1. Transaction Limits Can Impact Cash Flow

Smaller companies could rely largely on prompt payments to keep their cash flow in check.

Transaction limitations may limit the amount that businesses can receive for each transaction, which may cause delays in payment and hence have an impact on cash flow.

2. Large Transactions may Require Multiple Payments

For expensive goods or services, certain businesses may require large deposits.

However, if the transaction limits are low, businesses would be forced to split the payment into many transactions, which can be time-consuming and result in extra transaction fees.

3. Compliance with Regulations can be Challenging

RBI laws on transaction limitations must be complied with by payment gateway providers, which can be difficult for smaller businesses that might not have the capacity to do so.

For Consumers

Transaction Limits Can Affect Purchasing Decisions

Consumers may be restricted in the amount they can spend on a single transaction, which can influence their purchasing decisions.

For example, a consumer may be unable to purchase an expensive item or make a large payment, which can have an impact on their overall buying experience.

Though transaction limits are important to ensure the safety and security of payments, they can also impact the growth of businesses and consumer satisfaction.

Therefore, it is essential to strike a balance between transaction limits and the needs of businesses and consumers.

RBI Regulations on Transaction Limits

Over the years, the RBI has introduced various regulations to promote the use of digital payments and ensure the security and integrity of payment systems.

Some of the key regulations related to transaction limits include

1. Master Direction on Digital Payment Security Controls

To maintain the safety and security of payment systems, this directive offers guidelines for banks, non-bank payment system operators, and other entities involved in digital payments.

It covers a wide range of topics such as risk management, customer protection, fraud prevention, and incident management.

The directive also sets out the maximum limit per transaction and per day for different payment modes.

2. RBI Circular on Payment Aggregators and Payment Gateways

This circular, which was published in March 2020, aims to ensure that payment gateways and aggregators continue to uphold the security and efficiency of the payment ecosystem.

The circular outlines a number of standards for payment aggregators and gateways, such as RBI registration, adherence to minimum net worth limits, and compliance with data privacy and security standards.

The circular also provides guidelines on transaction limits for different payment modes.

3. Other RBI Circulars and Guidelines

Apart from the above regulations, the RBI issues various circulars and guidelines from time to time to ensure the safety and efficiency of the payment ecosystem.

For example, the RBI recently increased the limit on contactless card transactions from Rs. 2,000 to Rs. 5,000 to promote digital payments and reduce the need for physical contact during the pandemic.

These rules are intended to make sure that payment gateways and aggregators offer customers secure and convenient payment services.

By setting transaction limits, the RBI is trying to balance the need for convenience and speed with the need for security and risk management.

Compliance Requirements for Payment Gateway Providers

Payment gateway providers must comply with regulations set by the RBI to ensure the safety and security of payment transactions.

Here are some key compliance requirements for payment gateway providers in India

1. KYC and AML Regulations

To avoid illegal activities including money laundering, terrorism financing, and other fraudulent activities, payment gateway providers are required to adhere to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

The names, addresses, and other personal information of customers must be gathered, along with identification verification.

2. PCI-DSS Compliance

The Payment Card Industry Data Security Standard (PCI-DSS) is a set of security requirements developed to ensure that businesses that accept credit card payments keep their environments secure.

To safeguard their clients’ sensitive data, including their credit card numbers, CVV codes, and expiration dates, payment gateway providers are required to adhere to these requirements.

3. Transaction Limits

To prohibit fraudulent activity and guarantee the security of payment transactions, payment gateway providers must abide by the transaction limits specified by the RBI.

4. Data Privacy

Payment gateway providers are required to safeguard the confidentiality of the financial and personal data of their clients.

Companies are required to adhere to the Personal Data Protection Bill and make sure that their data privacy policies are open to the public and compliance with all relevant regulatory obligations.

5. Dispute Resolution

Payment gateway providers must have a strong dispute resolution mechanism in place to handle payment-related disputes. They must provide prompt and efficient resolution of disputes, including refunds and chargebacks.

6. Redressal Mechanism

Payment gateway providers must have a redressal mechanism in place to handle customer complaints and grievances. They must have a customer support system that is easily accessible and responsive to customer needs.

Payment gateway providers are required to adhere to all of these RBI regulations and make sure that all of their policies and procedures are transparent and compliant with all relevant laws.

Adherence to compliance requirements is essential for building trust and confidence in the payment ecosystem and promoting the growth and success of the payment industry in India.

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Conclusion

In conclusion, the regulations surrounding payment gateway transaction limits in India are put in place to protect both consumers and businesses.

It is important to understand these regulations to comply with them and avoid any penalties. As India’s economy continues to grow and evolve, likely, these regulations will also adapt to meet new challenges and technologies. You must consider all the above-mentioned factors when choosing a payment gateway for your business.

As such, businesses need to keep themselves informed and up-to-date with the latest developments in this area, and work with trusted payment gateway providers to ensure seamless and compliant transactions.

If you are looking for a safe and secure payment gateway to manage all your business transactions, NTT DATA Payment Services can offer you a hassle-free experience of accepting and processing online payments.

Frequently Asked Questions (FAQs)

1. Are payment gateways regulated in India?

The Reserve Bank of India (RBI) issues instructions to regulate payment aggregators and payment gateways, bringing them under its umbrella as a result of the accelerated development in the usage of digital payment systems.

2. What are the requirements for a payment gateway?

The requirements for a payment gateway include having a secure server, SSL certificate, a merchant account, and compliance with PCI DSS standards.

3. What is PCI compliance for payment gateway?

All organizations that store, handle, or transport cardholder data and/or sensitive authentication data must adhere to the PCI DSS security standard. It provides consumers with a minimum level of security and minimizes fraud and data breaches throughout the whole payment ecosystem.