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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Paytm:
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In the last three months, how would you rate Paytm?
2.84 out of 5 1,981 ratings
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Problems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (61%)
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Mobile App (24%)
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Login (8%)
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Transfer (4%)
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Website (2%)
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Withdrawals (1%)
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Live Outage Map
The most recent Paytm outage reports came from the following cities: Chhindwāra, Mumbai, Jodhpur, Cochin, Noida, Muzaffarpur, Patna, Ahmedabad, Baharampur, Ghāziābād, Delhi, Chandigarh, Jaipur, Chennai and Bareilly.
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| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra | Transactions | |
| Mumbai | Mobile App | |
| Mumbai | Mobile App | |
| Jodhpur | Mobile App | |
| Cochin | Withdrawals | |
| Noida | Mobile App |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Paytm Issues Reports
Latest outage, problems and issue reports in social media:
- Akash Srivastava (@ace7091) reported
@Paytm the problem with paytm is that it is for young users and it looks complicated , paytm needs to overhaul the whole ui system and change the colour , go something different.
- Utsav (@utsav10_utsav) reported
@Paytmcare Kindly resolve this issue at the earliest. If possible please( in the business hours) kindly establish Telephonic communication in this regard so as to avoid further conflicts as the billing dues has to be cleared @paytmbankcare @Paytmcare
- Anubhav Raj (@anubhavrj2) reported
@Paytm disgusting support!no assistance at all!! company full of ********!
- subhro chakraborty (@subhrochakrabo1) reported
How can I get tickets of upcoming test match in Mumbai? Not able to getting through via Paytm insider @paytminsider @Paytm please help
- Neeraj (@Neerajsai316) reported
@Paytm I need to contact customer exicutive issue with Paytm Postpaid
- VAISHAK P (@VAISHAK007007) reported
@skjsaurabh I think first @Paytm should provide a solution to its BC agents because customer care themselves was helpless and clueless how to sort out the issue.Because of that Iam unable to activate fastag which is lying in my hand and do KYC for customers
- Lethal (@lethal_21) reported
If you use @Paytm 10 times in a day definitely you will face 5-6 times errors. This is also another reason IPO flopped on listing. Poor product
- Andy. (@WeBleedBlue007) reported
@BCCI @imVkohli @Paytm Easier to do in Indoor Nets against 50 Year Old Dravid throwdowns, will **** his pants against Jamieson.
- Bharat Kumar Ramesh (@rbkayz) reported
@Paytmcare Despite paying for SMS service, I still don't receive any SMS for transactions on PPB. And please don't tell me to contact customer care chat - those are just incompetent bots. Can you please fix this for me?
- Nimitth Hemant Bhatt ↗️ (@nimittbhatt) reported
@Paytm @vijayshekhar unable to pay Paytm postpaid bill via any means listed in the Paytm app!!! How to pay ?? Should I send a DD ??? Tried UPI, to debit card and net banking …. Done with mobile data and Wi-Fi … still error with the API I guess !!
- Rajan Gupta (@cosmic_baniya) reported
I think @Paytm @Paytmcare have to do work on customer care service. My account has been blocked from 3 weeks i tried every day on chat and call also but no one give a **** about my problem i tried everything but can't able to open my account.
- Naveen Kanagala (@NaveenKanagala) reported
@Paytmcare Please help me regarding payment I have made payment in rent payment option but 58k Not credited to landlord or return to original but till now we have not received I have done on 1st Dec but still it was pending with you do the needful on priority .
- Raghav (@Raghav15602018) reported
@Paytmcare I am done with your **** services no customer support team worst experience ever
- archana prabhakar (@archana1234) reported
@Paytm unable to make UPI payment since yesterday. It says bank limit exceeded. Bank helpline says no issues at their end. Others also having similar issue.
- Immeet (@SinghMeet171) reported
Hi paytm team i was send by fault 2000 rs amount in wrong num ( 9568570345)try to reach that number bt its still off last from 2 days so plz help me in this matter @Paytm @PaytmBusiness
- Writankar Mukherjee_ET (@writankarm) reported
The fact that @Paytm is trying to reduce losses is evident with the company not crediting cashback to wallet as promised and customer care not responding. Previously, too they did on reaching customer care. Pathetic service @Paytmcare. @amazonpay far better now.
- chanchalsk (@md_khodabox) reported
@Paytmcare I went to close my sound box subscribe plan so help me
- Ammy (@hotelierammy) reported
@YESBANK Yes Bank now your UPI payments are also down....Man seriously fed up with these stupid services.Isse aacha @Paytm e chala lo dubara
- jeevam wadhwa (@jewrocks) reported
@SuprCares @Paytmcare 9 working days are gone and where is my money i don't know....when i will get back my money????
- Vinayak Sharma (@vs3vinayak) reported
@Paytm I started Online payment With you, Year Gone , And quality service of paytm is going to down to earth , Till now i faced 3 Transaction issue ,100 rupees ,228 rupees and 70 rupees Everytime i contact with your helpline , and Till now they unable To solve this problem.
- Raumil Shah (@RaumilShah009) reported
Is it normal to become unprofessional after an IPO? @Paytm is shutting down it's Payout product for 3 months and has given only 7 days to find an alternative. @vijayshekhar #paytm #disappointed
- ADI SINGH (@adie586) reported
@Paytmcare Hi I'm not able to update kyc & no opt recived for verification I aslo call helpline no. But no resolution,I'm not able to use wallet service. Error come already adhar no. Use for another no. But I didn't use, so pls help me for the same and rectify my issue 9555555586
- cool dude (@itsmecooldude15) reported
@Paytm i have tried to contact your customer service so many times for return of EDC machine. Worst service.
- chirag Jain (@chiragjmittal) reported
@paytmbankcare @vijayshekhar @Paytm You even dont bother to check the problem.And start suggesting. You have worst customer service. No way to connect to customer service from app.
- Naveen Kanagala (@NaveenKanagala) reported
@Paytmcare Evening will system will not do plz give the clarification to the customer on Reply basis
- Karan Sunderseth Varyani (@iamkaranvaryani) reported
@Paytmcare man your app and system is too much work. Every time i think of giving it a chance for accepting my business payments, I’m disappointed. What a sad customer service. I have been chasing you guys like you guys don’t need customers. Total nuisance.
- Prashant (@Maddy_liverpool) reported
@Paytmcare @Paytm I have send u a DM and screenshot to @Paytmcare regarding my credit card transaction of amt ₹1440.00 on 20/11/21 not being reversed due to failed transaction. Please help
- kishore kumar (@sudheer1948) reported
@Paytm why does not paytm soundbox support local language functionality. Atleast you must ask for preferred language while the customer orders for paytm soundbox.
- Bharat (@savageunclown45) reported
@CricCrazyJohns @BCCI @Paytm Garbage city
- Virendra Singh Solanki (@Virendr46312972) reported
@Paytmcare very worst customer support service
