Progressive Leasing Refunds (2024)

FTC Sends Checks Totaling More Than $172 Million to People Overcharged by Progressive Leasing

The FTC is mailing checks to two million people who paid for furniture, appliances, jewelry, cell phones, and other high-ticket items using rent-to-own plans provided by Progressive Leasing.

The FTC says that Progressive Leasing misled shoppers when the company advertised “no interest” payment plans and led people to believe they would pay “same as cash” prices for these items. According to the FTC, people paid more than the sticker price, and frequently paid twice the sticker price if they made all their scheduled payments.

Progressive Leasing markets rent-to-own payment plans in stores and online at more than 24,000 retail stores, including:

  • Big Lots, Inc.
  • Mattress Firm
  • Cricket Wireless
  • Conn’s Corporate
  • Kay Jewelers
  • Art Van Furniture
  • Best Buy
  • Zales Jewelers

If you get a check, please cash it within 90days.

You can findanswers tocommon questions about refund payments onour FAQ page.Ifyou have any otherquestions, please call the refund administrator at1-877-625-9449.

Progressive Leasing Refunds (2024)

FAQs

Can I get a refund from Progressive Leasing? ›

You can cancel your lease at any time. You have the right to return the items to Progressive Leasing without additional charge or penalty, and you will owe nothing further except unpaid lease-to-own costs.

How does Progressive Leasing return work? ›

Progressive return policy is designed to match any retailer's return policy. Once the merchandise is returned to the retailer, an automated return process can be integrated. The return transaction includes the lease account number to be credited and individual line items with pricing.

What is FTC v Progressive Leasing refund? ›

April 20 (Reuters) - The U.S. Federal Trade Commission said on Monday that rent-to-own provider Progressive Leasing would pay $175 million to settle the agency's charges that the company deceived consumers about the true cost of items it offered. This misled customers into thinking no interest would be charged.

How long can I go without paying Progressive Leasing? ›

You have a 10-day grace period after you receive your merchandise where no payments will be scheduled. Your payment frequency is based on the payday schedule you provided during your lease-to-own application. You will also receive a payment reminder email prior to each scheduled payment.

What is the lawsuit against Progressive Leasing? ›

Progressive Leasing has been ordered to pay $175 million in fines. The order mandates that Progressive Leasing refrain from misrepresenting or assisting others in misrepresenting various aspects related to costs, fees, charges, interest, nature of goods or services, availability of options, and other material facts.

What is Progressive refund? ›

If you cancel your auto insurance before the end of your policy term, you may receive a refund if you paid your premium in advance.

What items do not qualify for Progressive Leasing? ›

Non-leasable item principles
  • Items permanently attached to a home, vehicle, or appliance. ...
  • Items prohibited from lease-to-own state law. ...
  • Consumable items or items that may quickly lose value. ...
  • Items principally used for commercial, wholesale, or investment purposes.

Can Progressive Leasing take you to court? ›

Progressive Leasing can hire a lawyer to file a breach of contract lawsuit against you for the underlying debt, fees, and costs.

How many times can I use Progressive Leasing? ›

When you bundle your purchase under one lease-to-own approval, you only make one initial payment. Save today by using your full approval amount! Click here to apply. You can also have up to two open lease-to-own agreements at a time.

Can the FTC help me get my money back? ›

The FTC enforces consumer protection laws to stop illegal business practices and get refunds to people who lost money. The chart below includes all active refund programs managed by the FTC. The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize.

Can you have two Progressive Leasing accounts? ›

Yes! Progressive Leasing may allow you to have more than one active lease-to-own agreement at a time. Each lease-to-own agreement will require a new lease-to-own application approval and initial payment.

Can you push back a payment on Progressive Leasing? ›

If you need to stop a payment for any reason, please call us at least 3 business days before your next scheduled payment, and we will help you reschedule it. If you have missed the 3 business day deadline, we are unable to make any changes to your payment and your payment will still be processed.

Does Progressive Leasing do refunds? ›

If your return is outside of the Best Buy return period, you may receive a credit or refund by returning your merchandise to Progressive Leasing. You need to contact Progressive Leasing customer service at 1-877-898-1970 prior to any return.

Does Progressive Leasing hurt your credit? ›

Progressive Leasing will only make soft inquiries to the big three Credit Bureaus (Transunion, Experian & Equifax). Soft inquiries do not affect your credit score, but payment history can. Make sure you pay on time and do not miss any of your lease payments.

Does Progressive allow you to skip a payment? ›

Progressive offers a grace period if you're late on payments. However, after 10 to 20 days, depending on your state's law, you could face a lapse in coverage.

How do I get out of a Progressive lease? ›

You can cancel your lease at any time. You have the right to return the items to Progressive Leasing without additional charge or penalty, and you will owe nothing further except unpaid lease-to-own costs. To cancel your lease call us at (877) 898-1970.

Does Progressive have a cancellation policy? ›

Policyholders can cancel their auto insurance policy at any time, for any reason. And you never have to wait until the end of your policy period to cancel your policy. Even if your policy only started a few days ago, you may cancel it.

Can you cancel a payment on Progressive Leasing? ›

If you need to stop a payment for any reason, please call us at least 3 business days before your next scheduled payment, and we will help you reschedule it. If you have missed the 3 business day deadline, we are unable to make any changes to your payment and your payment will still be processed.

Can you push a payment back with Progressive? ›

WalletHub, Financial Company

Progressive customers can reschedule their upcoming payment date to be up to 10 calendar days after their original due date through the company's online billing portal, or they can contact the company directly by calling 800-776-4737.

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