Providing essential amenities for guests (2024)

How-to

Host

Every place is different – and that’s what makes travel so fun. But all guests want the basic items that they’ll need to have a comfortable stay.

We strongly encourage Hosts to provide these essential amenities in all their listings:

  • Toilet paper
  • Soap (for hands and body)
  • One towel per guest
  • One pillow per guest
  • Linen for each guest bed

You can message your guests to ask what they need. And offer greater quantities for larger groups and longer stays. Of course, the more amenities you offer, the more enticing your place becomes.

There’s even anEssentials categorythat you can select if you have the basic requirements covered.

Adding or editing amenities

  1. Click Listings and select the listing you want to edit
  2. Under Listing editor, click Your space
  3. Click Amenities
  4. Click + to add amenities or click Edit to delete amenities
  5. Review and then click Done

Listings that have the essential amenities option selected but don’t actually provide the items may be subject to penalties, including removal from Airbnb.

Read tips on how stocking your listing – from toilet paper to TVs – can attract positive reviews in the Resource Centre.

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Providing essential amenities for guests (2024)

FAQs

What does Airbnb mean by essentials? ›

Essentials are the Airbnb amenities that could be considered Airbnb must-haves – the things that any guest can reasonably expect to find at your accommodation. Typically this includes toilet paper, soap, linens, a towel, and a pillow.

What do Airbnb hosts need to provide? ›

We strongly encourage Hosts to provide these essential amenities in all their listings:
  • Toilet paper.
  • Soap (for hands and body)
  • One towel per guest.
  • One pillow per guest.
  • Linens for each guest bed.

Do Airbnbs provide towels and bedding? ›

Amenities guests expect

Guests expect some basics when they stay with you so they can freshen up and have a good night's rest. Bedding. This includes a bed sheet; a blanket, comforter, or top-sheet; and one sleeping pillow per person with a pillowcase.

What is the meaning of essential amenities? ›

: things considered to be essential to make life easier and more pleasant. The government intends to provide the isolated town with basic amenities, such as roads, running water, and electricity.

What does "amenities" mean? ›

: something that helps to provide comfort, convenience, or enjoyment. hotels with modern amenities. providing residents with the basic amenities. 2. usually amenities : something (such as a conventional social gesture) that promotes smoothness or pleasantness in social relationships.

What should I provide for Airbnb guests? ›

We strongly encourage Hosts to provide these essential amenities in all their listings:
  • Toilet paper.
  • Soap (for hands and body)
  • One towel per guest.
  • One pillow per guest.
  • Linen for each guest bed.

What do Airbnb guests want most? ›

The basics: Airbnb must-haves

Extra pillows and blankets – “just in case” Plenty of clothes hangers. Clean and fresh towels for each guest. Iron and ironing board.

Can Airbnb charge for amenities? ›

The exception is hotels and software-connected Hosts, who can charge and collect certain fees using a separate payment method⁠—as long as they're detailed in the listing and included in the price breakdown before booking. These include: Resort fee: This can cover the cost of amenities like pool, gym, or wifi.

What are Airbnb hosts not allowed to do? ›

Privacy. Always be mindful of your guests' privacy. Fully disclose whether there are security cameras, recording devices, or noise decibel monitors at your listing. Note that we do not allow security cameras or other recording devices inside of a listing.

Can an Airbnb host come in unannounced? ›

What we don't allow. Physical intrusions: Hosts and guests must not access or attempt to access private spaces unless they have permission or there is an emergency. In entire-home stays, this applies to the listing itself and its property.

How clean should you leave your Airbnb? ›

Treat your Host's home like your own
  • Cleanliness: Guests should not leave the listing in a state that requires excessive or deep cleaning (moldy dishes, soiled carpets, stains from pets, etc.). ...
  • Litter: Guests should put their trash in designated trash receptacles and be mindful of excessive amounts of trash.

Does Airbnb have to provide breakfast? ›

Providing breakfast for your short-term rental guests is a great way to make your guests feel welcome and enhance their stays. Although the platform doesn't require you to do it, people love when hosts go the extra mile to provide better service.

Should Airbnb provide toilet paper? ›

Paper towels and toilet paper are must-haves. Toilet paper's a no-brainer, but how much of it exactly do you need? Some people recommend providing one roll for each guest every two nights.

Do airbnbs have to provide linens? ›

Amenities guests expect

Guests expect some basics when they stay with you so they can freshen up and have a good night's rest. Bedding. This includes a bed sheet; a blanket, comforter, or top-sheet; and one sleeping pillow per person with a pillowcase. Working locks.

What does "no essentials" mean? ›

Non-essential means not absolutely necessary. The crisis has led to the closure of a number of non-essential government services. ... non-essential goods. Synonyms: unnecessary, peripheral, unimportant, superfluous More Synonyms of non-essential.

How many towels to leave for Airbnb? ›

Generally, you should provide every guest with two bath towels: one washcloth and one hand towel. If you don't have a washing machine, then make sure to add extra guest towels for every extra night exceeding two nights.

Do I need to bring anything to Airbnb? ›

Guests are responsible for bringing their own supplies, from safety tools to meal ingredients. You might also want to pack additional items for extra comfort.

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