This actually happend to me today. Woke up to my internet down, and after being bounced 3 times on the chat, the 4th person confirmed that someone order the cancelling of my internet services. Dont ask me how, as there should be multiple security questions.
I recevied two letters on my mail, they arrived in a Rogers envelope but the letter had the Fido logo. No other information was there other than my name/address. Not even my account number.
Both times I chat with Fido and both times they confirmed that those were not true and no note of service suspension was related to my account.
Begining of March I received a phone call after business hours (around 6-ish pm) from someone confirming that my internet service was going to be cancelled and if I wanted to switch to Rogers Ignite. I refused and said that if the service is cancelled, then i would bring my business to the competitors.
This is a ridiculous method to push people to Rogers services, as it actually will only take them to competition (if this is not a proper scam)
