Reinstall OneDrive - Microsoft Support (2024)

Reinstall OneDrive

OneDrive (home or personal) OneDrive for Mac OneDrive for Windows More...Less

ReinstallingMicrosoft OneDrive can sometimes resolve sync issuesand resets allOneDrive settings. OneDrive will perform a full sync after the reinstallation.

You won't lose any data byuninstalling OneDrive. Your OneDrive folder will stop syncing, but any files or data you have in OneDrive will still be available when you sign in at OneDrive.com.

WindowsMacAndroidiOS

Reinstall OneDrive for Windows

The OneDrive app comes with Windows 8.1 and Windows RT 8.1 and cannot be uninstalled, but you can uninstall OneDrive from Windows 7,Windows Vista andsomeversionsofWindows10.

Select the Start button, type Programs in the search box, and then select Add or remove programs(Add Programsin Windows 7).
Under Apps & features (Programs and Featuresin Windows 7)find and select Microsoft OneDrive.
Notes:
- Microsoft OneDrive is a backup and sync app, which is available for download from the OneDrivewebsite.
- OneDrive by Microsoft Corporation is an app available from the Microsoft Store app,which lets you view your OneDrive.You may have one or bothapps installed (which is fine), but please note the Store app does not backup and sync your files.
See Also
Unlink and re-link OneDrive - Microsoft Support Repair sync connections in OneDrive for work or school Delete or restore files from your OneDrive recycle bin in Android, iOS, or Windows mobile Download files and folders from OneDrive or SharePoint - Edge Hill University
Select Uninstall. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
If you need to backup and sync your files, download the Microsoft OneDrive appfrom the website.

Tip:If you only need toview your OneDrive, download the OneDrive app from the Microsoft Store. If you're not sure which app you should install, readWhich app do I need?
Open the downloaded file and follow theprompts to sign in and get started.
Notes:
- If you had chosen to sync only some foldersbefore the reset, you will need to do that again once sync has completed. ReadChoose which OneDrive folders to sync to your computerfor more information.
- You will need to complete this for yourOneDrive for work or school folders.

ReinstallOneDriveforMac

Just drag the OneDrive app to the Trash.
Download the Microsoft OneDrive appfrom the website.
Open the downloaded file and follow theprompts to sign in and get started.
Notes:
- If you had chosen to sync only some foldersbefore the reset, you will need to do that again once sync has completed. ReadChoose which OneDrive folders to sync to your computerfor more information.
- You will need to complete this for your OneDrive for work or school folders.

To reinstallOneDrivefor Android

Open Settings.
Select Applications.
Tap Manage Applications (if listed)
See Also
Fixes or workarounds for recent issues in OneDrive
Find and tap OneDrive.
Select Uninstallor Disable.
Reinstall/update the app from Google Play.

To reinstallOneDrivefor iOS

The best way to reset the app it to uninstall and reinstall it.

Uninstall the OneDrive app by pressing and holding the OneDrive app icon. Tap the 'X' in the cornerand then accept the confirmation message to delete it.
Perform a “soft reset” by pressing and holding both the Sleep/Wake and Home buttons simultaneously for at least 10 seconds until you see the Apple logo. You can let go of both buttons after the Apple logo appears.
Reinstall the OneDrive app from the App Store.

Need more help?

Contact Support
For help with your Microsoft account andsubscriptions, visitAccount & Billing Help.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, selectContact Supportto be routed to the best support option.

Admins
Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contactMicrosoft 365 for business support.

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Reinstall OneDrive - Microsoft Support (2024)

FAQs

How do I reinstall Microsoft OneDrive? ›

To reinstall OneDrive for Android

Find and tap OneDrive. Select Uninstall or Disable. Reinstall/update the app from Google Play.

Read On ›

Is there a way to Restore OneDrive? ›

You may never need to restore your OneDrive, but if lots of your files get deleted, overwritten, or infected by malware, you can restore your entire OneDrive to a previous time. Go to the OneDrive website. At the top of the page, select Settings > Options, and then select Restore your OneDrive from the left navigation.

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How do I reactivate Microsoft OneDrive? ›

Go to the OneDrive website. At the top of the page, select Settings > Restore your OneDrive from the left navigation. On the Restore page, select a date from the dropdown list or select Custom date and time. Use the activity chart and activity feed to review the recent activities that you want to undo.

What happens if you uninstall Microsoft OneDrive? ›

Uninstalling the OneDrive application from your PC does not delete the files stored in your OneDrive folder. Those files remain on your device and are accessible through File Explorer. However, any changes to these files will no longer synchronize with the cloud since the syncing client is removed.

See Details ›

Will I lose my files if I reinstall OneDrive? ›

Your OneDrive files are not deleted when reinstalling the app. Your files are stored in OneDrive cloud storage and reinstalling the app will not affect your files stored in the cloud.

Find Out More ›

How do I reset OneDrive? ›

1. On your computer keyboard, press the Windows key and R at the same time to open the Run dialog box. 2. Copy or type wsreset.exe into the box then select OK.

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How do I reconnect my OneDrive? ›

Sign in again to re-link your account

When you sign in, OneDrive will prompt you that a folder already exists: select Use this folder. Tip: Select Choose new folder if you want to move your OneDrive to a new location. OneDrive will now sync your files and folders back to your computer.

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What happens if my OneDrive is deleted? ›

After seven days, the OneDrive for the deleted user is moved to the site collection recycle bin, where it is kept for 93 days. During this time, users will no longer be able to access any shared content in the OneDrive. To restore the OneDrive, you need to use PowerShell. For info, see Restore a deleted OneDrive.

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What happens if OneDrive is disabled? ›

You won't lose files or data by unlinking OneDrive from your computer. You can always access your files by signing in to OneDrive.com.

What to do if you delete OneDrive? ›

You won't lose files or data by uninstalling OneDrive from your computer. You can always access your files by signing in to OneDrive.com. Select the Start button, type Programs in the search box, and then select Add or remove programs in the list of results.

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