Remote Windows Desktop Management and Desktop Administration Software (2024)

1. How to enable secure login (HTTPS)?

Description

You can use HTTPS to enable you to login to the Endpoint Central server in a secure environment. For example, if you are logging in from a computer outside your LAN or WAN, you can use a secure login (HTTPS).

Steps

To enable HTTPS in your Endpoint Central server, follow the steps given below:

1. Click the Admin tab
2. In the Server Settings section, click Central Server Settings
3. In the General Settingssection, check the Enable Secure Login (HTTPS) checkbox

   Note: You can also use a third-party SSL certificate.

4. Click Save Changes

You have enabled the secure login feature (HTTPS) in Endpoint Central.

Questions

2. How to change the Web Server port used by Endpoint Central?

Description

By default, the Endpoint Central server uses port 8383 to complete the following tasks:

• Enable agent-server communication
• Access the Web client

This port is chosen during the installation of the Endpoint Central server. You can change the port number after installation, if required.

Steps

You have to complete the following tasks to:

• Change the port numbers in the Endpoint Central server
• Update the port numbers in the Endpoint Central agents

Warning ! : If the port number is changed in the Endpoint Central Server, ensure that you update the correct port number in Endpoint Central agents. Until this change is done, the agents will keep contacting the previous port number and will not be able to reach the Endpoint Central Server. This would affect the complete desktop management activity.

Note: When there is a Failover Server configured, follow all the steps for changing port numbers simultaneously in both primary server and secondary server.

Changing the port numbers in the Endpoint Central server

To change the port number after the Endpoint Central server is installed, follow the steps given below:

1. Stop the Endpoint Central service. Follow the steps given below:
   1. Click start>Run
   2. Execute the following command to open Services:services.msc
   3. SelectManageEngine UEMS - Server and Stop the service.
2. Open the websettings.conf located in <Install_Dir>\UEMS_CentralServer\conf.
3. Change the port numbers for the following keys with the required values:
   • http.port
   • https.port
4. Save the file and close it
5. Start the Endpoint Central service. Follow the steps given below:
   1. Clickstart>Run
   2. Execute the following command to open Services:services.msc
   3. SelectManageEngine UEMS - ServerandStartthe service.

You can now connect to the product web console using the new port numbers that you have specified. You are now required to update the Endpoint Central agents with the new port numbers.

Updating the port numbers in the Endpoint Central agents

To update the new port numbers in the Endpoint Central agents, in your client computers, follow the steps given below:

For computers in a LAN

To update the the new port numbers in the Endpoint Central agents in client computers in your LAN, follow the steps given below:

Note: Ensure that the computers in which the agents are installed are switched on.

1. Click the Admin tab
2. In the Global Settings, click Scope of Management
3. Select the required computers
4. Click Install Agent
5. Click OK

The new port numbers will be updated in the agents immediately.

For branch offices using Distribution Servers

To update the the new port numbers in distribution servers in your branch office, follow the steps given below:

1. Download the script configureDCDSServerCommunication.txt
2. Rename it to configure-dc-distributionserver-communication-7.vbs
3. Run this script in each of the distribution servers in your branch offices. Follow the steps given below:
   1. Open a command prompt
   2. Enter the following command

      configure-dc-distributionserver-communication-7.vbs <ServerName> <ServerIP> <HTTP Port> <HTTPS Port> <Protocol>

      • <ServerName> refers to the DNS name of the computer where the Endpoint Central server is installed
      • <ServerIP> refers to the IP address of the computer where the Endpoint Central Server is installed
      • <HTTP Port> refers to the normal port that agents use to contact the Endpoint Central server. The default port number is 8020.
      • <HTTPS Port> refers to the secured port that agents use to contact the Endpoint Central server. The default port number is 8383.
      • <Protocol> refers to the communication protocol between the agents and the Endpoint Central server. This can either be HTTP or HTTPS.
   3. Press Enter

The new port numbers will be updated immediately in the distribution server. You are now required to update the new port numbers in the Endpoint Central agents in the client computers in each branch office in your WAN.

For branch offices in a WAN

To update the the new port numbers in the agents in client computers in your branch office in a WAN, follow the steps given below:

1. Download the script configureDCAgentServerCommunication_7.txt.
2. Rename it to configureDCAgentServerCommunication7.vbs

   Note: If you are using Endpoint Central 6, use this script configureDCAgentServerCommunication_6.txt.

3. Run this script from each of your branch office computers. Follow the steps given below:
   1. Open a command prompt
   2. Enter the following command:

      cscript configureDCAgentServerCommunication_7.vbs <ServerName> <ServerIP> <HTTP Port> <HTTPS Port> <Protocol>

   3. Press Enter

The new port numbers will be updated in the agents immediately.

Executing a script on multiple computers

To execute a script on multiple computers, run the script from each of your branch offices using the steps given below:

Note: Ensure that the computers in which the agents are installed are switched on.

1. Create a network share in your computer
2. Download the script configureDCAgentServerCommunication_7.txt.
3. Rename it to configureDCAgentServerCommunication_7.vbs
4. Save the vb script in the network share that you created
5. Download the PsExec utility from http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx
6. Save it
7. Run the script using the following command. Follow the steps given below:
   1. Click start>Run
   2. Enter the following command:

      C:\for /f %f in (c:\computernames.txt) do psexec \\%f -u <domain>\administrator -p <password> CSCRIPT \\MyServer\MyShare\configureDCAgentServerCommunication.vbs <ServerName> <ServerIP> <HTTP Port> <HTTPS Port> <Protocol>

      where,

      • computernames.txt contains the list of computers in which you must install an agent. Specify the complete path for each computer.
      • <domain> refers to the name of a domain or a workgroup
      • <password> refers to the administrator's password for a domain or a workgroup
      • <ServerName> refers to the DNS name of the computer where Endpoint Central Server is installed
      • <ServerIP> refers to the IP Address of the computer where Endpoint Central Server is installed
      • <HTTP Port> refers to the normal port that the agents use to contact the Endpoint Central Server
      • <HTTPS Port> refers to the secured port that the agents use to contact the Endpoint Central Server
      • <Protocol> refers to the communication protocol between the agent and the server. This can either be HTTP or HTTPS.
   3. Press Enter

You have executed a script in multiple computers.

Questions