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User profile for user: oleksandra162 
oleksandra162 Author
User level: Level1 4 points
My phone has been stolen and when I got new one (used one) I log in to my Apple ID and iCloud and only contacts number have been restored, nothing else. I can’t retrieve my photos/videos it’s shows only my new iCloud with nothing.. I don’t know what to do, while my life was there, how I can retrieve it back? Please help me
iPhone 7 Plus, iOS 13
Posted on Sep 14, 2023 5:20 PM
Question marked as Top-ranking reply
User level: Level10 80,155 points
Posted on Sep 14, 2023 5:30 PM
If you synced content to cloud, it will sync again when you log in and select services to sync.
If you backed up to iCloud, set up your new device using the iCloud backup.
If you did not backup nor sync, there will not be any content to recover.
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Question marked as Top-ranking reply
User level: Level10 80,155 points
Sep 14, 2023 5:30 PM in response to oleksandra162
If you synced content to cloud, it will sync again when you log in and select services to sync.
If you backed up to iCloud, set up your new device using the iCloud backup.
If you did not backup nor sync, there will not be any content to recover.
Link
Retrieve the data from stolen iPhone
