Security Freeze | Freeze or Unfreeze Your Credit | Equifax® (2024)

Placing, temporarily lifting, or removing a security freeze is free.

When you want to prevent access to your Equifax credit report for the purposes of opening credit in your name.

1

You place a credit freeze on your Equifax credit report.

2

Your security freeze restricts access to your Equifax credit report for the purposes of extending credit in your name.

3

When you want to apply for credit, you can temporarily lift or permanently remove your security freeze.

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What you need to know

You must be 18 to create a myEquifax™ account.

Visit Customer Care to learn how to submit requests by phone or mail.

Parents, legal guardians, or others with Power of Attorney can place a security freeze on theEquifax credit reports of minors under the age of 16.

A security freeze is one step you can take to help prevent access to your Equifax credit report to open credit accounts, with certain exceptions. Freezes are federally regulated. To freeze your other credit reports, you will need to contact Experian and TransUnion directly.

Before applying for credit, you will need to lift your security freeze so that potential creditors can access your Equifax credit report. At Equifax, you can manage your freeze online with your username and password after creating a myEquifax account.

You can also manage your freeze by phone: call us at (888) 298-0045. You'll be required to give certain information to verify your identity. You'll also have the option to receive a one-time PIN by text message or answer questions based on information in your Equifax credit report for identity verification. Placing, lifting and removing a security freeze is free.

For more information check the Security Freeze FAQ page.

To place a security freeze on the Equifax credit report of an active duty military service member, you will need to submit proof of their identity, along with yours, and proof that you are their authorized representative. Download and follow the instructions on the Military Families Freeze Request form.

To place a security freeze on the Equifax credit report of a minor (under the age of 16), you will need to submit proof of their identity, along with yours, and proof that you are their authorized representative. Download and follow the instructions on the Minor Freeze Request form.

To place a security freeze on the Equifax credit report of an incapacitated adult, you will need to submit proof of their identity, along with yours, and proof that you are their authorized representative. Download and follow the instructions on the Incapacitated Adult Freeze Request form.

In order to add a security freeze to the TransUnion or Experian credit reports of an incapacitated adult or a minor, you will need to contact those bureaus directly.

Help reduce your identity theft risk

Being a victim of identity theft can be a frightening experience. Learn more about the warning signs of ID theft and what to do if you believe your identity has been stolen.

Security Freeze | Freeze or Unfreeze Your Credit | Equifax® (1)

Tools to help better protect your information

Fraud Alerts, Security Freezes And Credit Report Lock

Each can help you better protect your personal information, but they aren’t the same. Here’s a closer look at how they function.

Security Freeze | Freeze or Unfreeze Your Credit | Equifax® (2)

Protect your identity, online and offline

While it may not be possible to completely protect yourself from identity theft, there are some steps you can take to help reduce your chances of becoming a victim.

Security Freeze | Freeze or Unfreeze Your Credit | Equifax® (3)
Security Freeze | Freeze or Unfreeze Your Credit | Equifax® (2024)

FAQs

Is a security freeze the same as a credit freeze? ›

A security freeze (also known as credit freeze) of your Equifax credit report is regulated by federal law. You can place, temporarily lift or permanently remove a freeze on your Equifax credit report for free online, by phone or by mail.

How do I remove a security freeze from my credit? ›

Place or lift a credit freeze

Freeze or lift the freeze on your credit report for free by contacting each of the three major credit reporting agencies: Equifax. Experian. TransUnion.

How long does a security freeze last on credit report? ›

A security freeze shall remain in place until you request that it be removed. How long does it take for a security freeze to be lifted? The credit reporting agency has up to three business days to comply with your request once it has been received.

How do I put a freeze on all three credit bureaus? ›

Contact each of the three major credit bureaus — Equifax, Experian and TransUnion — individually to freeze your credit:
  1. Equifax: Call 800-349-9960 or go online. ...
  2. Experian: Go online to initiate, or for information call 888‑397‑3742. ...
  3. TransUnion: Call 888-909-8872 or go online.
Mar 26, 2024

Is there a downside to freezing your credit? ›

A freeze can give you a false sense of security — you may still be susceptible to credit fraud or other fraud involving your Social Security number. A credit freeze won't affect your current accounts, but if a thief steals the information on an existing account, your credit may be used without your permission.

What is a security freeze on Experian? ›

A security freeze prevents criminals from opening new credit accounts in your name, but it also blocks your legitimate credit applications. So, if you have a credit freeze in place, you'll need to thaw your credit reports before applying for a new loan, credit card or other consumer credit.

What does a security freeze to Equifax? ›

A security freeze is one step you can take to help prevent access to your Equifax credit report to open new credit accounts, with certain exceptions. Security freezes are federally regulated, and a security freeze must be temporarily lifted or permanently removed each time you apply for new credit.

Why is my credit frozen and I didn't do it? ›

System errors, file mixups, data breaches, or even identity theft may be why your credit is frozen without you initiating it. System errors, file mixups, data breaches, or even identity theft may be why your credit is frozen without you initiating it.

Do I have to unfreeze all three credit bureaus to apply for a credit card? ›

If you're looking to apply for a loan or credit card, you will need to unfreeze your credit report. You'll have to unfreeze your credit report individually with each credit bureau. However, if you know which bureau a creditor is using, you can just unfreeze that one.

When someone dies does their credit report freeze? ›

It's important to notify all three major credit bureaus of the death and request a credit freeze. Some debts may still need to be settled after a loved one's passing, and it's important to contact creditors and handle these matters carefully.

Should I freeze my credit with all three agencies? ›

Unfortunately, there's no central hub where you can lock or freeze all your reports at once. So technically, you'll need to lock or freeze your credit reports at all three bureaus to have the best chance at preventing criminals from opening new accounts.

Can you use your credit card if you freeze your credit? ›

A common misconception is that a credit freeze means you can't use your current forms of credit, like a credit card. But your credit report isn't accessed when you purchase something with a credit card. So, freezing your credit file doesn't affect your ability to use your existing accounts.

How many times can I freeze and unfreeze my credit? ›

It's free to freeze and unfreeze your credit report as often as you like. Ultimately, freezing your credit adds an extra layer of security to your identity and accounts.

What is the difference between a credit lock and a credit freeze? ›

The three major credit reporting bureaus — Equifax, Experian and TransUnion —sometimes promote their credit lock services. However, there are key differences between the two services. Credit locks can carry a monthly fee, while credit freeze options are free.

How much does it cost to freeze your credit with the three major credit bureaus? ›

Freezing your credit is free, and you'll need to do it with all three credit bureaus to lock down each of your credit reports. And again, the freeze will stay in place until you lift it.

Why is my credit frozen if I didn't freeze it? ›

System errors, file mixups, data breaches, or even identity theft may be why your credit is frozen without you initiating it. System errors, file mixups, data breaches, or even identity theft may be why your credit is frozen without you initiating it.

Does a credit freeze prevent opening a bank account? ›

A credit freeze is a security measure you can take to prevent new accounts from being fraudulently opened in your name. But that also means you can't open a new account yourself while the freeze is in place. Credit freezes work by blocking new creditors from reviewing your credit report.

Does a credit freeze prevent soft pulls? ›

No, freezing your credit report primarily stops hard inquiries, which are typically associated with credit applications. Soft inquiries, such as background checks and credit monitoring, are not affected by a credit freeze. Yes, you can check your own credit report even if it's frozen.

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