FAQs
Take your 10-digit reference number and your national Identity card, a valid passport or a government-issued ID to pick up your money. Complete the remittance form – available at our branches countrywide. Show your identification. Once verified, you will receive your money (usually in local currency (Kenya shillings).
Can you send money from Kenya to the USA via M-PESA? ›
This is a service that enables M-PESA registered customers to send and receive money globally. Dial *840# to get started and send money across borders.
How long does it take to send money to Kenya via Western Union? ›
Bank account transfer details Western Union CA
Country | Currency | Delivery timeline0 |
---|
Jamaica | JMD | 0-1 banking day4 |
Japan | JPY | 1-2 banking days |
Kenya | KES | In minutes to same banking day |
Kosovo | EUR | 0-1 banking day |
93 more rows
What are the requirements to receive money from Western Union? ›
Receive Money
- Visit an Agent Location: Use our online Agent locator to find a location near you.
- Provide the following information to the Agent Clerk. Correct money transfer control number (MTCN). Sender's name. Where money was sent from. ...
- Receive the Money. The Agent clerk will check your ID. You will sign the receipt.
How to receive money from Western Union in Kenya? ›
Take your 10-digit reference number and your national Identity card, a valid passport or a government-issued ID to pick up your money. Complete the remittance form – available at our branches countrywide. Show your identification. Once verified, you will receive your money (usually in local currency (Kenya shillings).
How can I receive money in Kenya from USA? ›
7 Ways to Send Money From the USA to Kenya via M-Pesa
- Remitly. Remitly is an online money transfer service that allows users in the US, Australia, Canada and the UK to send money to over 40 countries, including Kenya. ...
- WorldRemit. ...
- Sendwave. ...
- Wise. ...
- PayPal. ...
- Western Union. ...
- MoneyGram.
Can Zelle send money to Kenya? ›
Can I send money through Zelle internationally? Zelle is only available for customers with a US bank account and US registered mobile number. That means it's not an option for sending international payments to friends and family overseas. Read on for some international Zelle alternatives.
How can I send money to a friend in Kenya? ›
How to send money to Kenya from the United States
- Create an account. Sign up with your email address and choose a strong password. ...
- Start a transfer. Select the receive country, enter amount and choose the receive method. ...
- Enter receiver's details. Keep your receiver's information ready! ...
- Pay for your transfer.
Which app can I use to send money to Kenya? ›
The best way to send money to Kenya is with Pesa. Pesa is a digital Cross-border financial service provider offering a convenient way to send and receive money internationally at the best exchange rates in the market.
How much does Western Union charge to send $100? ›
Sending a Western Union money transfer costs $5 + 1% for any amount between $0 –$300.99 and $5 + 1.75% for amounts between $301 –$999.99 of the money transfer.
The maximum transfer amount when sending money to Kenya and receiving cash is $5,000, $50,000 via a bank transfer, and $2,500 to a receiver's mobile wallet2. The maximum sum payable in cash may vary by Western Union agent location. Contact an agent location directly to check the total sum you can send to Kenya.
What is the maximum amount of money you can receive through Western Union? ›
A maximum of $7,499 USD (US dollars or its equivalent in local currency) can be received per person per transaction or per day. The maximum amount of money paid out may vary according to the agent and the district. The beneficiary must submit the correct Money Transfer Control Number (MTCN).
Do you need a bank account to receive money from Western Union? ›
How can I receive money without a bank account? Western Union® money services provide the flexibility to send and receive money in the most convenient way for you. If you don't have a bank account, you can receive cash at an agent location or have it sent directly to your debit card.
Why does Western Union need my SSN? ›
All financial institutions, including Western Union, are required to collect additional identity information to know their customers better. When we understand who is sending money to whom, we can help protect your money from being used for illegal activities.
What information does the sender need to send money through Western Union? ›
Information needed to send money in person
Government-issued ID to confirm your identity. Cash, credit or debit card to pay the total, including transfer fees and exchange rates. The recipient's full name (as shown on their ID), country and address (if requested)
Does M-Pesa allow international transactions? ›
M-PESA Global is a service that enables M-PESA registered customers to send and receive money globally. With M-PESA Global, you can send money to an individual's mobile numbers in different countries worldwide.
What countries is mpesa available in? ›
Established on 6th March 2007 by Vodafone's Kenyan associate, Safaricom, M-PESA is Africa's leading mobile money service with more than 660,000 active agents operating across the Democratic Republic of Congo (DRC), Egypt, Ghana, Kenya, Lesotho, Mozambique, Ethiopia and Tanzania.
Is Pesa link International? ›
PesaLink will facilitate Funds transfer from KES to KES, USD to USD, GBP to GBP and EUR to EUR accounts.
Does the Mpesa app work outside Kenya? ›
Can I use Mpesa app outside Kenya? Yes. You can access the Mpesa app anywhere in the world as long as you have a Safaricom SIM card. The application will check for the Safaricom SIM card and if it finds one (SIM 1 for dual phones) it will allow you to proceed and authenticate.