When you add a product to your store, you can specify that you are selling a digital product or service so that no shipping charges apply. If you're selling a digital product, then you'll also need to use an app to provide a download link to your product.
On this page
Remove shipping for a digital product
If you sell a digital download product or a service, then you need to remove shipping for that product.
Steps:
From your Shopify admin, go to Products.
From the Products page, pick a product or create a product.
Optional: If the product has variants, then click the variant that you want to edit.
In the Shipping section, click the This is a physical product checkbox to uncheck it.
Click Save.
Digital download apps
To provide a download link to your customers for a digital product, you must use an app from the Shopify App Store. For example, the Shopify Digital Downloads app is a free and simple app that you can use.
Other third-party apps are also available on the Shopify App Store. Choose the app that best suits your needs.
Configure email templates
After you have configured a digital product or service, you might want to customize your email templates so that customers will know what to expect with their order:
- When selling a digital download, most digital download apps will send an email with a download link to a customer.
- When selling a service, you'll need to describe in the email template how the service works to ensure that your customers understand what you provide.
For more information about email templates, refer to Set up your email templates.
What to do next
After you've created a digital product, you should place a test order to make sure it works.
