FAQs
About this app
Welcome to CLiQQ! The official 7-Eleven Philippines mobile app for CLiQQ WiFi, Rewards and Payments. CLiQQ WiFi allows for easy access to the internet using the points you've earned while purchasing at any of our 7-Eleven stores nationwide. All 7-Eleven stores are CLiQQ WiFi zones.
What can you pay with CLiQQ? ›
The CLiQQ PAY Wallet can be used only to pay for items bought in 7-Eleven stores. For financial transactions like bills payment and send money, you can pay only in cash at 7-Eleven using the barcode generated through the CLiQQ app.
How do I cash out my CLiQQ? ›
Go to 7-Eleven, present the barcode and a valid ID to the cashier. Pay the amount due. Receiver will get a notification once it is ready for claiming at the cash-out center. Valid ID is required for claiming.
How do I refund a payment on CLiQQ? ›
To assist you better, we'd appreciate if you can send us an email at customercare@7-eleven.com.ph. We will then give you a list of the necessary information we need in order for us to properly address your concern. Please use: 'CLiQQ Wallet Refund' as your subject line.
Can I use CLiQQ wallet to cash? ›
Cash In via the CLiQQ App
Log in to your CliQQ App, then tap Add e-money. Select GCash, then enter your GCash-registered number. Enter and confirm the cash in amount, and wait for the barcode to be generated. Note: You can take a screenshot of the barcode or you can access it on Manage Transactions.
What is CLiQQ credits? ›
CLiQQ Wallet credits refer to the amount in your CLiQQ Wallet that is equivalent to monetary value. 1 CLiQQ Wallet credit = PHP 1.00. Apply Now! Where can I use my CLiQQ Wallet? Use CLiQQ Wallet credits as payment when you purchase physical merchandise at 7-Eleven stores or when you shop at CLiQQgrocery.com.
Can I pay Netflix using CLiQQ? ›
You now don't need a subscription to enjoy Netflix! Pay cash, get your code, and watch Netflix! commitments! Netflix Codes through the CLiQQ kiosk or app today!
How do I use my CLiQQ card? ›
The CLiQQ Rewards Card / Every Day! Rewards Card is the physical card that contains the cardholder's card number. This card shall be presented to the cashier with every purchase to earn points. We recommend that you download the CLiQQ app which also provide you with a Rewards barcode conveniently in your mobile phone.
Can you pay with cash on 7NOW? ›
Unfortunately, 7NOW does not accept cash payments at this time. However, we appreciate your feedback and will make sure to forward to the team for further insights and discussion! You can also submit your feedback here for us!
How much is the minimum cash in in Cliqq? ›
CLiQQ - Cash-in a minimum of P100 in your Lazada Wallet at... | Facebook.
CLiQQ Kiosks in 7-Eleven stores allow you to buy load, e-pins, pay bills and add cash to your e-money. Terms and Conditions | Privacy Policy | FAQ | Program Mechanics.
Do 7-Eleven take cash out? ›
There is no cost for ATM withdrawals performed at participating 7-Eleven locations. Visit www.Transact711.com for a list of participating 7-Eleven locations. A fee applies for cash withdrawals made at all other domestic ATMs, plus the ATM operator's fee, which may vary.
How much does 7-Eleven charge for cash back? ›
Unlike some other retail stores and ATMs, 7-Eleven does not charge any cashback fees. The only requirement to receive cash back is to make a purchase.
How do I get a refund from online payment? ›
Overview of instant refunds
- The customer initiates a refund request.
- You check the payment method of the transaction. ...
- If the payment method is eligible for instant refunds, present an option to the user to input bank account details.
- Validate the bank account details with Paytm using our Validate Asset API.
How do I retract a payment? ›
Contacting the seller is usually the best way to resolve a problem. You can find their contact details by going to your Activity and selecting the payment. They may be able to issue a refund or help with a return. Otherwise, you can open a dispute within 180 days of the payment date.
How much is the minimum cash in in CLiQQ? ›
CLiQQ - Cash-in a minimum of P100 in your Lazada Wallet at... | Facebook.
How do you use CLiQQ grocery? ›
Load your CLiQQ Wallet and use it on CLiQQgrocery.com
On your CLiQQ App, tap "Open CLiQQ Wallet". Tap "Load Wallet". Enter the amount you want to load into your CLiQQ Wallet and Confirm. Go to a 7-Eleven store and present the barcode to the cashier.
How to transfer money from CLiQQ to UnionBank? ›
Seven (7) Easy Steps to Deposit in UnionBank Account via 7-eleven (7-11) CLIQQ Kiosk
- First, look for the CLIQQ Kiosk. ...
- Tap the “UNIONBANK” from the selections of available E-MONEY. ...
- Tap the UnionBank logo to proceed. ...
- Enter your 12 Digit Account number in UnionBank account, your account name, and the amount to deposit.