Hi all,
When reports are not generating successfully, you may seereport window showing e.g.: Internet Explorer cannot display the webpage.
Check if port 8888 is open, which is the default port for reports since 10.x versions.
You can check if port 8888 is open on windows platforms with following commands:
Locally use netstat command netstat –an|find /i “listening” to check to see which ports are listening.
Remotely run telnet command telnet host port to see if the connection is refused, accepted, or timeouts.
On Unix platforms:
Use netstat command to see if the box has a listener on port 8888.Below is an example of an output of command netstat –tuplen:
(Not all processes could be identified, non-owned process info will not be shown, you would have to be root to see it all.)
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State User Inode PID/Program name
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 0 6893 -
tcp 0 0 127.0.0.1:25 0.0.0.0:* LISTEN 0 7027 -
tcp 0 0 :::22 :::* LISTEN 0 6895 -
tcp 0 0 :::8888 :::* LISTEN 222 10401 1201/../java/bin/Si
tcp 0 0 ::ffff:127.0.0.1:28005 :::* LISTEN 222 7802 1201/../java/bin/Si
tcp 0 0 :::28006 :::* LISTEN 222 7736 1201/../java/bin/Si
tcp 0 0 :::28009 :::* LISTEN 222 7801 1201/../java/bin/Si
tcp 0 0 :::5001 :::* LISTEN 222 7794 1201/../java/bin/Si
tcp 0 0 :::53997 :::* LISTEN 222 7735 1201/../java/bin/Si
tcp 0 0 :::52430 :::* LISTEN 222 7738 1201/../java/bin/Si
tcp 0 0 :::8080 :::* LISTEN 222 7745 1201/../java/bin/Si
udp 0 0 0.0.0.0:68 0.0.0.0:* 0 6134 -
udp 0 0 127.0.0.1:123 0.0.0.0:* 0 6958 -
udp 0 0 0.0.0.0:123 0.0.0.0:* 0 6954 -
You may also want to also check if the port is allowed in iptables. How?
Execute iptables –L command as root user. To check an specific port, run iptables -nL | grep <port number> command.
If you are not getting anything after excecutingcommand iptables -nL | grep <port number> the iptables in your system doesn't have any rules configured.
Hope this comes handy.
Regards,
Fabricio Peñaranda
HP Support
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