You can shop with confidence, knowing that eBay operates with the highest payment security standards. We keep your information secure, making transactions faster and protecting you from risk.
Trusted marketplace
Keeping eBay a trusted marketplace is our top priority. Get the item you ordered, or get your money back, on virtually all items through eBay Money Back Guarantee.
Have a question? Need to resolve an issue? We’re here to help! Customer service is available seven days a week. Find what you need on eBay Help.
FAQ
Security
Your payment information is secure. eBay’s approach to secure payments means your payments data is never shared with the seller. You’ll see eBay on your card statements.
eBay has established Security policies to prevent unauthorized access to information and systems that address but are not limited to: Data Security; Access Controls; System Security; Application Security; Network Security; and Database Security. eBay has a robust process for developing, assessing, and testing its networks, systems and applications to identify and remediate security concerns and ensure compliance with its security policies. eBay uses encryption, firewalls, access controls, standards and other procedures to protect systems and information from unauthorized access. eBay maintains a Level 1 Certification according to Payment Card Industry Data Security Standards.
Eligible transactions are always protected by eBay Money Back Guarantee, as well as any other protections that may be offered by your form of payment.
Ways to pay
You can pay with credit, debit and gift cards, Apple Pay, Google Pay, PayPal, and PayPal Credit.
Purchase experience
Select ‘Remember this card for future orders’ when you’ve entered your card information at checkout.
You will see eBay on your card statements. You can check your email or your Purchase History on eBay for order confirmation. If you have an issue, you can contact customer service at eBay. All eligible transactions are protected by the eBay Money Back Guarantee, and any other protections that may be offered by your form of payment.
Many eBay coupons may be used for eligible purchases site wide. Terms and conditions will apply, such as minimum spend requirements, required form of payment, and/or seller eligibility.
To pay for an item or part of your purchase with a coupon, enter the code in the ‘Gift cards, coupons, eBay Bucks’ section at checkout, and select ‘Apply’.
Other coupons might require a simple click-to-apply at checkout. In this case, you can select the “Apply Coupon” button on the yellow banner at checkout, and the discount will be applied to the total purchase amount.
Is my payment information safe when paying for items from sellers? Your payment information is secure. eBay's approach to secure payments means your payments data is never shared with the seller. You'll see eBay on your card statements.
But this is also why we're glad to report that eBay is a safe service to use for all of your buying and selling needs. eBay keeps your payment information secure, using high-level encryption; ensures secure transactions; and takes many steps to prevent unauthorized access.
If your costs are greater than your Available and Processing funds, your funds will appear as a negative amount. If you don't have an additional on-file payment method, the payment doesn't go through, or you don't make a one-time payment, we'll then attempt to charge your linked payout bank account.
PayPal is the recommended method to buy on eBay safely because it offers more protection for buyers. If you use a credit card, check your credit card balance to make sure you have been billed the correct amount and have not paid for any items that you don't recognize later on.
Credit cards, debit cards, Apple Pay, Google Pay, and PayPal are our recommended payment methods, but you can also offer buyers other payment methods. To help avoid issues with a transaction, we don't recommend accepting cash unless the buyer is paying on pickup.
A message that says "I am interested in your item, kindly text me", an offer equal to or greater than your buy it now price, asking for your PayPal email address or a request for a gift card is generally the start of a scam where the scammer winds up sending a phony payment email that makes it look like the seller has ...
To ensure all of our members have a great experience on eBay, most purchases are covered under the eBay Money Back Guarantee. For all the details of how eBay Money Back Guarantee works – what's covered, what's excluded, and what buyers and sellers need to do – please read our full policy.
Introduction: My name is Corie Satterfield, I am a fancy, perfect, spotless, quaint, fantastic, funny, lucky person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.
