Squarespace Help (2024)

FAQs

Can I talk to someone at Squarespace? ›

Chat with us in English, or send us an email and we'll respond within 12 hours. Live chat is available in your language Monday-Friday, from 10:00 AM to 4:00 PM CET.

No phone support: Although Squarespace offers 24/7 support, it's only by live chat or email. It can be frustrating to not be able to call support and get help immediately. Too structured: We think the site builder Squarespace offers is easy to use, but it's subjective.

WordPress.com is a highly flexible and customizable website builder, making it an excellent Squarespace alternative. It offers a vast selection of themes and plugins, allowing users to create virtually any type of website. Whether you need a simple blog or a complex e-commerce site, WordPress.com can handle it.

In a press statement, Google's VP and GM of merchant shopping, Matt Madrigal, says the sale is an effort to “sharpen our focus” and that the company plans on “supporting a smooth transition” for its customers being handed off to Squarespace.

Phone. You can call Square Support at 1-855-700-6000 Monday to Friday, 6 AM to 6 PM PT. There may be a wait when you call, so feel free to use our callback option if you can't wait on the line.

Bottom line: While Wix and Squarespace both excel with their intuitive website builders, Wix offers more customization by putting fewer limitations on how page elements can be placed or structured. For those seeking more design flexibility and responsiveness, Wix Studio emerges as the ideal solution.

Disadvantages of Squarespace: Limited customisation options

One of the main disadvantages of Squarespace is its limited customisability. While the platform offers a wide range of templates and design options, it can be difficult to make significant changes to the layout or functionality of your website.

The answer is yes. Many web designers use Squarespace as a platform for their portfolios and to build websites for their clients. Squarespace is known for its user-friendly interface, drag-and-drop functionality, and its professionally designed templates.

Is it better to buy a domain from Google or Squarespace? ›

Pricing and Features: Google Domains provides straightforward pricing with no hidden fees and offers a basic set of domain management features. Squarespace, on the other hand, offers more extensive website-building tools alongside domain registration, but at a higher cost.

“When you upload content to Squarespace, you still own it. You do, however, give us permission to use it in the ways necessary to provide our services [...] We reserve the right to suspend or terminate the Services at any time at our sole discretion and without notice.

Google has shut down their domain service and are selling off all of their assets to Squarespace. Google domains was awesome, especially for the price.

Squarespace agreed to be acquired for $6.9 billion and taken private by British private equity firm Permira in May 2024.

Hiring a Squarespace Expert saves time and takes your online presence to the next level with a professional's expertise. Whether you have specific, custom needs or don't have time to do it yourself, a Squarespace Expert can take care of it for you.

Go to account.squarespace.com. Or, if you're logged into a site, go to the Home menu, scroll down, and click your profile picture or initials. If prompted, log into your account.