FAQs
Starling Bank has commenced legal action against two dozen bad debtors as it struggles with increasing defaults and scrutiny from the city watchdog over its financial crime controls. Since May, Starling Bank has submitted winding-up petitions against 24 firms that have defaulted on loans, based on court records.
Is Starling Bank being investigated? ›
Starling Bank has revealed in its 2024 annual report that it is under investigation by the Financial Conduct Authority (FCA) for potential anti-money laundering (AML) failures.
Does Starling Bank have protection? ›
We've built our customer-focused banking platform from the ground up. Our Banking-as-a-Service accounts are protected by the Financial Services Compensation Scheme (FSCS) and allow you to develop your own financial product, fully supported by our scalable technology and secure APIs.
Will Starling Bank refund scammed money? ›
If you have been scammed out of money you may be able to claim compensation. This includes scams and frauds such as investment, impersonation, romance or purchase scams.
Are Starling banks risky? ›
Your Starling account is protected by industry-leading security features, but it's important to stay personally aware too.
How do I settle up with Starling Bank? ›
What is Settle Up? Keep on top of IOUs, pay friends and family, and settle bills with Settle Up. No double checking details or awkward texts; just a few taps, a single link and you're settled up. Splitting dinner or going halves on nan's birthday present has never been easier.
Are Starling Bank struggling? ›
The UK digital banking group reports a 54.7% increase in pre-tax profits to £301.1m. Revenue grew by 50.6% to reach £682.2m, while total deposits were up 4% to £11bn. John Mountain, Interim CEO of Starling Bank, said: “This is our third full year of profitability demonstrating a robust financial performance.
What are the disadvantages of Starling Bank? ›
Cons of Starling Bank
- The Marketplace only offers deals with companies Starling works with so they may not be the best rate.
- Can only open an account if you are a UK resident.
- Cannot get an overdraft on a Starling Bank joint account.
- Some of its features are limited to a Starling personal account.
Can I trust Starling Bank? ›
How secure is Starling Bank? Starling Bank is a strictly regulated financial institution and you can find out more about how they're regulated here. It also offers up to £85,000 protection per person under the Financial Services Compensation Scheme (FSCS).
Which bank is behind Starling Bank? ›
We're not owned by any other bank. We're part-owned by our founder Anne, employees and an employee benefits trust with investment from Harry McPike, a global private investor, Chrysalis Investments Ltd, Fidelity, Railpen, Qatar Investment Authority, Millennium Management and Goldman Sachs.
Explain what's happened and ask if you can get a refund. If you're not happy with how the bank deals with your claim, you can complain to them. Find out how to do this by checking their website. If it's been 8 weeks since you complained, and you haven't got your money back, contact the Financial Ombudsman.
Does Starling do chargebacks? ›
Any chargeback claim that is raised by Starling on your behalf is handled directly between us and Mastercard. If your claim is in line with Mastercard's rules and regulations and a chargeback is able to be raised, Starling will process a refund to your account.
Can you dispute a bank charge if you got scammed? ›
Banks often refund scammed money, but it's not guaranteed. The likelihood of a refund depends on your bank's policies, the type of scam, the payment method used, and how quickly you report the fraud.
What is the problem with Starling? ›
City starlings tend to prefer large buildings—office buildings and warehouses—and other structures—industrial complexes and bridges—for roosts. Large numbers of starlings are killed each year because they eat crops and livestock feed, and leave droppings.
Which bank has a bad reputation? ›
The Worst-Rated Banks
Name | 1-Star Reviews Nationwide | |
---|
Bank of America | 2,256 | Assessment |
Credit One Bank | 2,168 | Assessment |
Wells Fargo | 2,019 | Assessment |
Chase Bank | 1,627 | Assessment |
6 more rows
Which bank is better chase or Starling? ›
Both banks offer personal accounts including a current account and savings accounts. However, Starling Bank has a broader range of products than Chase such as joint accounts, business accounts, multi-currency accounts and accounts suitable for teenagers and younger children.
Is Starling an ethical bank? ›
Ethical banking
We don't provide banking services to or invest in organisations that use excessive power to systemically promote public behaviour that is harmful to individuals, groups or to the whole of society in order to maximise their own profits.
What bank is being investigated? ›
The probe targets JPMorgan, Bank of America and Wells Fargo—while a JP Morgan filing last week suggested the bank may pre-empt the investigation by suing the CFPB, which is tasked with ensuring banks' treatment of their users are fair, transparent and legal. JPMorgan confirmed they are under investigation.