FAQs
Stop your subscription from automatically renewing
Sign in to your account and then: Visit the My Subscriptions tab. Click Cancel Subscription Renewal or Manage Renewal located below the subscription you want to cancel the renewal for, and. Confirm your cancellation.
How do I turn off Norton automatic renewal? ›
Stop your subscription from automatically renewing
Sign in to your account and then: Visit the My Subscriptions tab. Click Cancel Subscription Renewal or Manage Renewal located below the subscription you want to cancel the renewal for, and. Confirm your cancellation.
How do I stop Norton renewal pop ups? ›
Turn off Special Offer Notifications on Norton device security for Windows
- Open Norton protection. ...
- In the Norton product main window, click Settings.
- In the Settings window, click Administrative Settings.
- In the Special Offer Notification row, slide the switch to Off.
How do I contact Norton to cancel my subscription? ›
If you need to call directly dial 1-888-681-1964. How to contact us: Contact Norton online, via chat 24 hours a day, 7 days a week.
Does uninstalling Norton cancel subscription? ›
Your Norton product subscription continues even when you uninstall it from your computer. If you want to continue using your Norton product subscription, reinstall it as soon as you can.
How do I turn off auto renew? ›
The easiest way to cancel your automatic renewal subscription is at the source of the charge, such as with Google Play, Amazon or the vendor itself. However, if your best efforts to contact the source of the charge fail, you can report future charges from the vendor as fraudulent to your card issuer.
How do I renew Norton without automatic renewal? ›
Sign in to your account and visit the My Subscriptions tab to manage your renewal settings. Your Norton product prompts you to manually renew the subscription when it expires next time.
How do I stop Norton from being annoying? ›
Here are some quick steps you can take to ease the irritation:
- Adjust Notification Settings: Reduce the number of notifications you receive.
- Schedule Scans: Set scans to run during off-hours to avoid interruptions.
- Customize Alerts: Modify what types of alerts you get and when.
How to stop Norton from automatically starting up? ›
Stop Norton Antivirus startup through the msconfig window.
- Go to start button and click on “run” dialog box.
- Type “msconfig” in the box one more time. ...
- Go to the “startup” tab. ( ...
- Among those various programs, search for “Norton Antivirus” program.
- And when you find it, uncheck the box and click “apply”.
Is there a fake Norton virus warning? ›
Scam emails can include warnings about expired antivirus settings or an infection on your computer. They can also falsely state your Norton subscription was renewed and may include a fake invoice or billing information.
With an automatically renewing subscription, you have continuous access to your service without having to worry about expiration dates. If you were charged for the annual renewal of your subscription and would like a refund, contact Member Services & Support. Contact Member Services & Support.
How do I contact Norton about renewal? ›
Manage My Account
To cancel your contract and request a refund, you can call us at 0800 331 6004 or you can chat with us. Forgot password? Our community is made up of Norton experts and our customers. Collectively they aim to help you resolve technical issues you may be having with your products or services.
Can I get money back from automatic renewal? ›
If you're charged without your consent, and the company won't refund your money, dispute the charge (also called a “chargeback”) with your credit or debit card company right away.
How do I turn off automatic renewal in Norton? ›
Stop your Norton subscription from automatically renewing
- Sign in to your Norton account.
- On the My Account page, in the My Subscriptions tab, located below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal.
Can I buy Norton instead of renewing? ›
You may upgrade to the latest Norton 360 subscription plans. If you are in an automatically renewing subscription, be sure to cancel the subscription renewal for your current Norton subscription before purchasing or upgrading to a new subscription.
Is Norton renewing necessary? ›
A valid Norton subscription ensures that your security is always up to date. You must activate or renew your subscription before the trial or subscription period ends to continue to use all the Norton features and keep your device protected.
How do I get rid of Norton expired notice? ›
If your subscription status shows as expired, then we recommend that you reactivate the Norton product. If the problem persists and you have an active subscription, then download the Norton product from your account. You don't have to uninstall the product to perform this action.
How do I turn off Norton Software Updater? ›
In the My Norton window, in the center pane, click the settings icon > Software Updater. In the Software Updater settings window, slide the switch next to Software Updater to off.
How do I stop Norton from automatically starting up? ›
Stop Norton Antivirus startup through the msconfig window.
- Go to start button and click on “run” dialog box.
- Type “msconfig” in the box one more time. ...
- Go to the “startup” tab. ( ...
- Among those various programs, search for “Norton Antivirus” program.
- And when you find it, uncheck the box and click “apply”.