The Sub-accounts feature allows the Crypto.com Exchange users to set up multiple Sub-accounts under their existing primary account (“Master Account”). It enables users to better manage their trading risks by implementing different strategies in each Sub-account.
Each Sub-account shows its own balances, margin, and positions, and users can use each Sub-account for transactions they wish to group together under that Sub-Account. Profit and loss are shown separately within each Sub-account.
At this moment, you can only access underlying Sub-accounts through your Master Account, and the associated Master Account password and log in. The following table summarizes the key specifications of the Sub-accounts feature.
Terms | Retail | Institutional |
Max No. of Sub-accounts | 20 | 200 |
KYC Verification | Sub-accounts inherit the Master Account’s KYC verification tier | Sub-accounts inherit the Master Account’s KYC verification tier |
Trading Support |
|
|
Trading Volume | All Sub-account spot trading volumes are calculated towards Master Account total spot trading volumes. All Sub-account derivatives trading volumes are calculated towards Master Account total derivatives trading volumes. | All Sub-account spot trading volumes are calculated towards Master Account total spot trading volumes. All Sub-account derivatives trading volumes are calculated towards Master Account total derivatives trading volumes. |
Trading Fee Rebate & Discounts | Sub-accounts inherit the same trading fee tier as the Master Account. Trading fee rebates and discounts are calculated per account and paid to individual accounts respectively (i.e. Master Account, Sub-accounts). | Sub-accounts inherit the same trading fee tier as the Master Account. Trading fee rebates and discounts are calculated per account and paid to individual accounts respectively (i.e. Master Account, Sub-accounts). |
Margin Trading Interest | Sub-accounts inherit the same interest rate tier as the Master Account. | Sub-accounts inherit the same interest rate tier as the Master Account. |
API Keys Support | Each Sub-account has an API hard limit of 10 calls per URL per second (same as our current API hard limit when no Sub-accounts have been activated)
Each Sub-account can have API keys associated with the specific Sub-account based on either of the following configurations:
| Each Sub-account has an API hard limit of 10 calls per URL per second (same as our current API hard limit when no Sub-accounts have been activated)
Each Sub-account can have API keys associated with the specific Sub-account based on either of the following configurations:
|
Transfers | Transfers between Master Account Wallet and Sub-account Wallets are permitted. Transfers between wallets associated with a specific Sub-account are also permitted. | Transfers between Master Account Wallet and Sub-account Wallets are permitted. Transfers between wallets associated with a specific Sub-account are also permitted. |
On-Chain Transactions | All on-chain deposits and withdrawals must be via your Master Account Wallet. | All on-chain deposits and withdrawals must be via your Master Account Wallet. |
Off-Chain Transactions | Transfers to and from the Crypto.com App must be via your Master Account Wallet. | Not applicable |
Use by Third Parties | Sub-accounts are only for your benefit alone. It should not be used by third parties. | You may grant certain Authorised Persons access to your account on your behalf. You remain responsible for all actions for Authorised Persons. |
Segregation of Liabilities | The Master Account and all Sub-Accounts are still part of the same account you have with us. This means that provisions of our Agreement relating to liability and set-off apply across the Master Account and all Sub-Accounts. For example, if a margin top-up obligation in respect of a Sub-Account is not met, then we may have rights against any other assets, even if they are allocated to a different Sub-Account. | The Master Account and all Sub-Accounts are still part of the same account you have with us. This means that provisions of our Agreement relating to liability and set-off apply across the Master Account and all Sub-Accounts. For example, if a margin top-up obligation in respect of a Sub-Account is not met, then we may have rights against any other assets, even if they are allocated to a different Sub-Account. |
A Master Account has access to the full features of the Crypto.com Exchange and is subject to the terms and jurisdiction requirements of each feature. For the underlying Sub-accounts, features may be more limited. This section describes the key functionalities and settings associated with Sub-accounts.
If any of the following events occur, then there is an immediate change to all associated Sub-accounts linked to that Master Account:
Master Account KYC level is downgraded
Master Account is ineligible for certain features
Master Account is closed down permanently
For example, if a Master Account is ineligible for Margin Trading, then its underlying Sub-accounts will not be able to access that feature.
Refer to the tables below for more information regarding functionality a Sub-account could do.
Trading Features
Feature | Sub-account |
Spot Trading | ✔ (By default) |
Margin Trading | ✔ (If permitted with no geo-restrictions) |
Derivatives Trading | ✔ (If permitted with no geo-restrictions) ✔ (Up to 20x Maximum Account Leverage) |
Transfers Between Accounts | ✔(To Master Account Wallet and to another Sub-account Wallet) |
Order Management | ✔ |
Trading Fee Rebate | ✔ (Inherits the fee rebate of Master Account) |
Non-Trading Features
Feature | Sub-account |
X | |
Report Generation | ✔ |
CRO Fixed Lockup | X |
Soft Lockup | Inherited from Master Account |
Sub-account Management | X |
Lending | X |
Supercharger | X |
Referral Programme | X |
Staking | X |
Account Settings
Feature | Sub-account |
2FA Configuration | Inherited from Master Account (With per-Authorized Person differentiation where applicable) |
Anti-phishing Code | Inherited from Master Account (With per-Authorized Person differentiation where applicable) |
API Keys | Each Sub-account has an API hard limit of 10 calls per URL per second (same as the API hard limit for a standard account when no Sub-accounts have been activated).
Each Sub-account can have API keys associated with the specific Sub-account based on either of the following configurations:
|
KYC and Verification Level | Inherit Master Account |
Account Management
On the User Centre > Account Management page, you can create and update Sub-accounts.
Create Sub-account
To create a Sub-account:
Go to User Centre > Account Management
Tap Create Sub-account
On Create Sub-account pop up
Provide input for Account Label
Tap Review to land on Review Your Sub-account section
Review your Sub-account details
Tap Confirm
Kindly note 2FA set-up is required before you could create a Sub-account. Once the Sub-account creation is successful, you will land back on the User Centre > Sub-accounts > Account Management page, and you will be able to see the newly created Sub-account.
Below are some of the key details regarding the Sub-account features and limits. See “What can a Sub-account do?” for further details. Please note that each and every Sub-account opened and operated must be for you. No other person, except Authorised Persons of Institutional Users, are permitted to use your Sub-accounts.
Details | Retail User | Institutional User |
Eligibility | Max 20 creations per day | Max 200 creations per day |
Max No. of Sub-accounts | 20 | 200 |
Maximum Account Leverage for each Sub-account | 20x | 20x |
Account Label | Required and unique | Required and unique |
Log In via Master Account | ✔ | ✔ |
Note: We also do not monitor any account labels for consistency with trading strategies or outcomes, nor do we control any Sub-account according to any label. For example, if you label a Sub-account as “Low risk” we do not apply any limits on that account to keep it to a lower risk profile. That remains your responsibility. However, we may investigate and/or require you to change an account label if we believe it may suggest conduct that is unlawful or in breach of our Agreement or policies.
Update Sub-account
To update a Sub-account Label:
Go to User Centre > Account Management
Tap Edit icon beside the Sub-account label
Update input for Account Label
Tap Review to land on the Update Confirmation section
Review your updated Sub-account details
Tap Confirm
Once the Sub-account update is successful, you will land back on the User Centre > Account Management page and you will see that the Sub-account is updated.
Suspend Sub-account
You can temporarily suspend your Sub-account(s) whenever needed. The suspension is reversible.
Kindly note that you have to close any open orders and open positions and transfer all remaining proceeds to another account yourself before you are able to suspend the sub-account.
To suspend a Sub-account:
Go to User Centre > Account Management
Tap More Actions to view the action dropdown
Select Suspend Account
On Important Notice pop up, read the notice carefully
Tap Continue to acknowledge the important notice and land on Suspend Sub-account section
Review your Sub-account details
Tap Suspend Account to confirm the suspension
Once a Sub-account is suspended, account access including the API key will be revoked temporarily.
Reactivate Sub-account
You can reactivate your suspended Sub-account(s) whenever needed.
To reactivate a Sub-account:
Go to User Centre > Account Management
Tap More Actions to view the action dropdown
Select Reactivate Account
Review your Sub-account details
Tap Reactivate Account to confirm the reactivation
Once a Sub-account is reactivated, account access will resume including API keys.
Terminate Sub-account
You can permanently terminate eligible Sub-account(s) whenever needed. The termination is irreversible.
Kindly note that you have to close any open orders and open positions yourself before you are able to terminate the sub-account.
To terminate a Sub-account:
Go to User Centre > Account Management
Tap More Actions to view the action dropdown
Select Terminate Account
On Terminate Sub-account Confirmation pop up, review your Sub-account details and read the notice carefully
Tap Terminate Account to acknowledge the notice and to confirm the termination
Once a Sub-account is terminated, account access including Transaction History and API key access will be revoked permanently. If you close down your Master Account, all Sub-accounts will also be automatically terminated.
Note: If you choose to terminate a former Spot wallet Sub-account, its associated former Margin and/or former Derivatives Sub-accounts (if any) will be terminated at the same time. The association of Sub-accounts is determined by whether the former Spot/Margin/Derivatives wallets were under the same Sub-account before the Gen 3.0 Exchange upgrade on 1 November, 2022.
If you are having issues terminating any of your Sub-account(s), please reach out to our Customer Service at [emailprotected]. We generally require seven days’ notice to terminate any Sub-account.
Merge Sub-account
You can consolidate the number of Sub-accounts you have by merging them into one selected account. All balances will be transferred to the account you have selected to “Merge to”. Afterwhich, the account(s) you have selected to “Merge from” will be terminated.
To Merge Sub-accounts:
Go to User Centre > Account Management
Tap Merge Account
Select the account(s) to Merge From
Select the account to Merge To
Tap Review
On Confirm Merge Accounts Details pop up, review your selection
Tap Confirm
Note: Only Sub-accounts without open orders and positions can be selected for merging.
To switch account view between Sub-accounts and Master Account:
Option 1:
Navigate to Wallet or Orders
Tap on the Account dropdown menu
Select the account you would like to switch your account view to
Option 2:
Tap the profile avatar
Tap Switch Account
On Switch Account pop up, select the account you would like to switch your account view to
Option 3:
Tap on User Centre > Switch Account
On Switch Account pop up, select the account you would like to switch your account view to
On the User Centre > Settings > API Management page, you can view and manage all API keys that are created by your underlying Sub-accounts. You can update or delete the API keys on your Sub-account behalf and any changes will become immediately effective after confirmation.
To view a Wallet of your underlying Sub-account:
Go to User Centre > Account Management
Tap View Wallet to view the Wallet of the corresponding Sub-account
To view the Wallet of a Former Margin Sub-Account, you will have to switch account view to the Former Margin Sub-Account and navigate to User Centre > Former Margin Wallet page.
Single Coin Transfers
On the User Centre > Account Management page:
Tap Transfer
Select the account to transfer to and from
Tap ↑↓ to change transfer direction if needed
Select Coin
Input Amount or tap Transfer All
Tap Review Transfer
On Transfer Confirmation, review the transfer details
Tap Confirm Transfer to proceed
Multi Coin Transfers
You can select multiple coins from multiple accounts to transfer to one selected account. Kindly note that you can only transfer from accounts which are without open leveraged orders and positions.
On the User Centre > Account Management page:
Tap Transfer
Tap Multi
Select the account to transfer from (You may select more than one)
Select the account to transfer to
Select Coin (You may select more than one)
Tap Review Transfer
On Transfer Confirmation, review the transfer details
Tap Confirm to proceed
Note: For Multi Coin Transfers, the full withdrawable balances of the selected coins will be transferred.
Trading Fee, Rebate & Discounts
All Sub-account spot trading volumes are calculated towards Master Account overall spot trading volumes.
Overall Spot Trading volume
= ∑(spot trading volume | Master Account) + ∑(spot trading volume | Sub-account)
∑(spot trading volume | Master Account)
= ∑(spot & margin | Master Account)
∑(spot trading volume | Sub-account)
= ∑(spot & margin | Sub-account)
This overall spot trading volume will be used to determine the spot and margin trading fee tier of the Master Account. Each Sub-accounts will inherit the same fee tier as the Master Account.
Refer here for more details about trading fees and rebates on the Crypto.com Exchange Spot and Margin Trading.
Overall Derivatives Trading volume
= ∑(derivatives trading volume | Master Account) + ∑(derivatives trading volume | Sub-account)
∑(derivatives trading volume | Master Account)
= ∑(derivatives | Master)
∑(derivatives trading volume | Sub-account)
= ∑(derivatives | Sub-account)
This overall derivatives trading volume will be used to determine the derivatives trading fee tier of the Master Account. Each Sub-accounts will inherit the same fee tier as the Master Account.
Refer here for more details about trading fees and rebates on the Crypto.com Exchange Derivatives Trading.
Soft Lockup Interest
If a Master Account is eligible for Soft Lockup and it is enabled, then the underlying Sub-accounts will also be eligible for the Soft Lockup interest. Soft Lockup interests are calculated per account and paid to individual accounts respectively (i.e. Master Account, Sub-accounts).
Refer here for more details about the Soft Lockup feature on the Crypto.com Exchange.
Related Articles
