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Frequently asked questions
How do I withdraw money to my bank account?
The bank wire withdrawal option lets you transfer money from your Skrill digital wallet to a personal bank account. Log in to your account, and visit the Withdraw section to check whether this option is
What address verification documents do you accept?
We accept the following documents for address verification:
- A utility bill issued within the past 90 days (for heating, electricity, water, cable, landline telephone, sewer, gas). We don’t accept
What is Strong Customer Authentication?
Strong Customer Authentication is a European regulatory requirement which aims at making online payments more secure.
As a result of this requirement, on some occasions (when logging in or completing a
How to verify my account and increase my limits?
It's simple! Once you have started using your Skrill account, you'll have the option to verify your identity by uploading a valid and readable photo of your ID along with a selfie.
Note: We'll
