Switch to pay-per-booking within your subscription cancellation window (2024)
We offer a 14-day window to cancel your subscription after purchase. If you're within that window, you can cancel your subscription and switch to a pay-per-booking model. You can also cancel when your subscription renews.
In some cases, the 'Review Plan' page will display 'Pay-Per-Booking' as the current plan while the 'My Properties' page still displays ‘Subscription’ or ‘Unassigned’. To correct this:
Log in to your owner dashboard.
Select the User Profileicon .
From the dropdown menu, select My properties.
Select the Checkbox next to the property you want to update.
Select the Convert to Pay-per-booking button above the property list.
Introduction. To maintain traveler trust in our marketplace, it is essential partners uphold all confirmed bookings. If a partner cancels an accepted booking, or is responsible for the cancellation, we will charge a tiered partner fee. Additional actions, such as a temporary listing suspension, may also be imposed.
Vrbo's recommended cancellation policy, Relaxed allows guests to cancel their booking for up to 14 days before check-in and receive a full refund. They receive a 50% refund if they cancel between 14 and 7 days before check-in. This policy is very guest-friendly and may attract more bookings.
When you book a property, you will see in your quote if the host requires one, two, or three payments for the booking. The first payment gets paid at the time of booking. Due dates for any additional payment(s) will be set to a date that the host chooses.
You can cancel your reservation through your guest account if you are eligible for a 100% refund. You'll receive a refund based on the cancellation policy of the property you booked. If you are not eligible for a 100% refund, you are still able to cancel the reservation from your account.
For guest cancel requests that are eligible for a refund under this legislation, the Reservation status will be "Cancelation request - 24 hour" in the Inbox and Reservation Detail. You must confirm these requests as soon as possible to ensure they are refunded within 30 days for their request to cancel.
To view a host's cancellation policy, follow these steps: Select Policies on a property's listing page.Read the information in the Cancellation Policy section.
Vrbo offers a 14-day window for canceling annual subscriptions should you switch to the pay-per-booking model. The annual subscription fee is $499. The yearly subscription could be a cost-efficient payment model if you have a high-value property and plan to earn more than $6,250 annually.
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