Tenancy Deposit Scheme | Government-Approved Deposit Protection (2024)

Tenancy Deposit Scheme is a government approved tenancy deposit protection scheme in England and Wales operated by TDS, the UK’s leading provider of deposit protection and resolution services.

There is a legal requirement for landlords and letting agents to protect deposits on assured shorthold tenancies. We provide both insurance-backed and custodial tenancy deposit protection with free, impartial dispute resolution for when disagreements arise over how the money is divided.

Tenancy Deposit Scheme is the longest running government-approved deposit protection scheme backed by RICS, Propertymark, and the NRLA. We are the only not-for-profit scheme, so we can reinvest for the industry and our customers.

To learn more about TDS Group, please click here.

Protecting deposits in Scotland

TDS operates SafeDeposits Scotland, which is a custodial tenancy deposit scheme.

Tenancy Deposit Scheme | Government-Approved Deposit Protection (1)


To protect deposits in Scotland, please visit the website

Protecting deposits in Northern Ireland

Tenancy Deposit Scheme | Government-Approved Deposit Protection (2)

TDS operates Tenancy Deposit Scheme Northern Ireland, which offers both custodial and insurance tenancy deposit schemes.

To protect deposits in Northern Ireland, please visit the website

Tenancy Deposit Scheme | Government-Approved Deposit Protection (2024)

FAQs

How do I get my deposit back from the deposit protection scheme? ›

If your deposit is protected. Your landlord should have told you what scheme they used - Deposit Protection Service, My Deposits or Tenancy Deposit Scheme. You can use your scheme's 'alternative dispute resolution' (ADR) service to help you get your deposit back. It's free and easy to make a claim.

Which is the best deposit protection scheme for landlords? ›

Custodial is ideal for landlords or agents who don't want to hold the deposit themselves, and a hassle-free way to protect your deposit.

How long do you have to protect a deposit? ›

How long do I have to protect my deposit? All landlords are required by law to protect any deposits taken for a tenancy within 30 days of receiving the deposit or within 30 days of the tenancy becoming an assured shorthold tenancy.

What is a deposit on a tenancy? ›

A deposit is a sum of money that a landlord (or their agent) can request at the beginning of a tenancy as security against non-payment of rent, damage to property, or removal of furniture.

Can I get my deposit back if I change my mind? ›

If you decide to cancel something you paid a deposit for, the seller is usually not required to give your money back. In some cases, the seller might allow cancellations if you change your mind, depending on the terms and conditions (see above).

How long does it take to get money back from DPS? ›

The nominated tenant will also be asked how much of the deposit each of the tenants should receive; this should be as per the deposit statement we send to you unless you all agree otherwise. Once all the details are confirmed the payments should be in your accounts within 5 calendar days.

How do I contact tenancy deposit scheme? ›

We'll try to resolve it there and then. Call our Customer Operations department on 0300 037 1000 or email deposits@tenancydepositscheme.com where a Customer Service Advisor will try and resolve your concerns.

Can I transfer my deposit to another landlord? ›

So can it be done? The answer is yes, and you are particularly flexible when using an insured scheme such as TDS – but you must take certain precautions.

Is deposit protection service legit? ›

We're the original Government authorised Custodial scheme, protecting over 7.2 million deposits since 2007, and the largest provider of deposit protection scheme in the UK.

What is the penalty for deposit protection scheme? ›

In many cases, the court can order the landlord to pay compensation to the tenant, which will generally fall between 1 and 3 times the amount of the deposit. The court will review the circ*mstances of the failure to protect the deposit and decide what penalty is suitable.

Who pays for TDS? ›

TDS is funded by the membership subscriptions and deposit protection charges that letting agents and landlords pay. All these fees are on the TDS website. TDS makes no charge to tenants for protecting the deposit. There is no charge to landlords, tenants or agents for having a dispute resolved.

How much is the TDS fee? ›

An individual should deduct TDS at the rate of 10% when the following payments are made to a resident, in a fiscal year (higher than Rs. 30,000): Amount charged as professional services fee. Amount charged as technical service fee.

Do you get a deposit back? ›

But usually it takes a few days. Your landlord or agent might say they want to keep some of your deposit. They should give the rest of your money back. Getting part of your deposit back does not mean that you agree your landlord should keep the rest of your money.

Can a landlord ask for first and last month rent plus security in Michigan? ›

So, for example, if you pay $500.00 a month in rent, the landlord cannot ask for more than $750.00 as a deposit. This is true no matter what she calls the deposit money. If you landlord wants the last month's rent plus a security deposit, it cannot come to more than one and a half (12) times your monthly rent.

What does the saying "break the lease" mean? ›

Leaving before a fixed-term lease expires without paying the remainder of the rent due under the lease is called "breaking" the lease. Here's a brief review of tenant rights in California to break a lease without further liability for the rent.

How do I get my secured deposit back? ›

If you use your card responsibly, you can earn your deposit back and upgrade to an unsecured card. You can also get your deposit back when you close your account and pay off your balance in full, as long as your account is in good standing.

How do I get my fixed deposit back? ›

Here's what you need to do: Step 1: Visit the branch of the bank where you have the fixed deposit account. Step 2: Submit your fixed deposit certificate to confirm your intention to withdraw funds upon maturity. Step 3: Fill out a withdrawal form (FD maturity application) with the necessary details and sign it.

How to claim back deposit from TDS? ›

Getting my deposit back – TDS Custodial
  1. Go to the deposit summary and click 'Request repayment of deposit. ...
  2. Tell us how much of the deposit each party should receive.
  3. We will notify the landlord/letting of your request and invite them to respond.

What is the procedure for refund of security deposit? ›

At the time of registering the request, the consumer is informed of submitting a written request for refund of the security deposit along with the following documents : (i) Application Form for request for refund, duly signed by the registered consumer. (Format of Application Form is given in Annexure).

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