Terms of Service (2024)

THIS TERMS OF SERVICE AGREEMENT ("Agreement") is made between Input Output HK Limited ("Company") and any person ("User") who completes the process to download, utilize, or operate any software, data processing service, application, communication service, or other content created or offered by Company, including, but not limited to, the Daedalus Cryptocurrency Wallet application ("Software"). Company and User are collectively referred to as the "Parties."

BY CLICKING THE ACCEPTANCE BUTTON OR ACCESSING, USING OR INSTALLING ANY PART OF THE SOFTWARE, USER EXPRESSLY AGREES TO AND CONSENTS TO BE BOUND BY ALL OF THE TERMS OF THIS AGREEMENT. IF USER DOES NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, THE USER IS NOT AUTHORIZED TO ACCESS, USE OR INSTALL ANY PART OF THE SOFTWARE.

  • SERVICE TERMS AND LIMITATIONS

    • Description. The Software functions as a free, open source, digital cryptocurrency wallet. The Software does not constitute an account by which the Company or any other third parties serve as financial intermediaries or custodians of User’s ADA or any other cryptocurrency.

      While the Software has undergone beta testing and continues to be improved by feedback from the developers community, open-source contributors and beta-testers, the Company cannot guarantee there will not be bugs in the Software. User acknowledges that User’s use of this Software is at User’s risk, discretion and in compliance with all applicable laws. User is responsible for safekeeping User’s passwords, PINs, private keys, redemption keys, shielded vending keys, backup recovery mnemonic phrases, ADA passcodes and any other codes User uses to access the Software or any information, ADA, voucher, or other cryptocurrency unit.

      IF USER LOSES ACCESS TO USER’S CRYPTOCURRENCY WALLET OR PRIVATE KEYS AND HAS NOT SEPARATELY STORED A BACKUP OF USER’S CRYPTOCURRENCY WALLET OR BACKUP RECOVERY MNEMONIC PHRASE(S) AND CORRESPONDING PASSWORD(S), USER ACKNOWLEDGES AND AGREES THAT ANY ADA OR ANY OTHER CRYPTOCURRENCIES USER HAS ASSOCIATED WITH THAT CRYPTOCURRENCY WALLET WILL BECOME INACCESSIBLE. All transaction requests are irreversible. The Company and its shareholders, directors, officers, employees, independent contractors, affiliates and agents cannot guarantee transaction confirmation or retrieve User’s private keys or passwords if User loses or forgets them.

    • Accessibility. User agrees that from time to time the Software may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which Company may undertake from time to time; or (iii) causes beyond the control of Company or which are not reasonably foreseeable by Company.

    • Equipment. User shall be solely responsible for providing, maintaining and ensuring compatibility with the Software, all hardware, software, electrical and other physical requirements for User’s use of the Software, including, without limitation, telecommunications and internet access connections and links, web browsers or other equipment, programs and services required to access and use the Software.

  • LIMITATIONS

    • Security. User shall be solely responsible for the security, confidentiality and integrity of all information and content that User receives, transmits through or stores on the Software. User shall be solely responsible for any authorized or unauthorized access to any account of User by any person. User agrees to bear all responsibility for the confidentiality of User’s security devices, information, keys, or passwords.

    • Privacy. When reasonably practicable, Company will attempt to respect User’s privacy. Company will not monitor, edit, or disclose any personal information about User or User’s account, including its contents or User’s use of the Software, without User’s prior consent unless Company has a good faith belief that such action is necessary to: (i) comply with legal process or other legal requirements of any governmental authority; (ii) protect and defend the rights or property of Company; (iii) enforce this Agreement; (iv) protect the interests of users of the Software other than User or any other person; or (v) operate or conduct maintenance and repair of Company’s services or equipment, including the Software as authorized by law. User has no expectation of privacy with respect to the Internet generally. User’s IP address is transmitted and recorded with each message or other information User sends from the Software.

  • TAXES AND FEES

    All currency conversion charges, third party fees, sales, use, value-added, personal property or other tax, duty or levy of any kind, including interest and penalties thereon, whether imposed now or hereinafter by any governmental entity fees incurred by User by reason of User’s access, use or installation of the Software shall be the sole responsibility of User.

  • USER REPRESENTATIONS

    User represents and warrants to Company that: (- User is over the age of eighteen (18) and has the power and authority to enter into and perform User’s obligations under this Agreement; (b) all information provided by User to Company is truthful, accurate and complete; (c) User will comply with all laws and regulations of any applicable jurisdiction with regard to the User’s access, use or installation of the Software; (d) User shall comply with all terms and conditions of this Agreement, including, without limitation, the provisions set forth at Section 5; and (e) User has provided and will provide accurate and complete information as required for access, use or installation of the Software.

  • PROHIBITED USES

    User is solely responsible for any and all acts and omissions that occur under User’s account, security information, keys or password, and User agrees not to engage in unacceptable use of the Software, which includes, without limitation, use of the Software to: (- disseminate, store or transmit unsolicited messages, chain letters or unsolicited commercial email; (b) disseminate or transmit material that, to a reasonable person may be abusive, obscene, p*rnographic, defamatory, harassing, grossly offensive, vulgar, threatening or malicious; (c) disseminate, store or transmit files, graphics, software or other material that actually or potentially infringes the copyright, trademark, patent, trade secret or other intellectual property right of any person; (d) create a false identity or to otherwise attempt to mislead any person as to the identity or origin of any communication; (e) export, re-export or permit downloading of any message or content in violation of any export or import law, regulation or restriction of the any applicable jurisdiction, or without all required approvals, licenses or exemptions; (f) interfere, disrupt or attempt to gain unauthorized access to other accounts on the Software or any other computer network; or (g) disseminate, store or transmit viruses, trojan horses or any other malicious code or program.

  • TERMINATION

    This Agreement is effective upon User’s acceptance as set forth herein and shall continue in full force so long as User engages in any access, use or installation of the Software. Company reserves the right, in its sole discretion and without notice, at any time and for any reason, to: (- remove or disable access to all or any portion of the Software; (b) suspend User’s access to or use of all or any portion of the Software; and (c) terminate this Agreement.

  • DISCLAIMER OF WARRANTIES

    THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USE OF THE SOFTWARE IS AT USER’S SOLE RISK. COMPANY DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE, NOR DOES COMPANY MAKE ANY WARRANTY AS TO ANY RESULTS THAT MAY BE OBTAINED BY USE OF THE SOFTWARE. COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. COMPANY EXPRESSLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY, WARRANTY OF SUITABILITY FOR A PARTICULAR PURPOSE, WARRANTY OF TITLE, OR WARRANTY OF NONINFRINGEMENT.

  • LIMITATION OF LIABILITY

    • IN NO EVENT WILL THE COMPANY OR ITS SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, INDEPENDENT CONTRACTORS, AFFILIATES OR AGENTS, OR ANY OF ITS OR THEIR RESPECTIVE SERVICE PROVIDERS, BE LIABLE TO USER OR ANY THIRD PARTY FOR ANY USE, INTERRUPTION, DELAY OR INABILITY TO USE THE SOFTWARE, LOST REVENUES OR PROFITS, DELAYS, INTERRUPTION OR LOSS OF SERVICES, BUSINESS OR GOODWILL, LOSS OR CORRUPTION OF DATA, LOSS RESULTING FROM SYSTEM OR SYSTEM SERVICE FAILURE, MALFUNCTION OR SHUTDOWN, FAILURE TO ACCURATELY TRANSFER, READ OR TRANSMIT INFORMATION, FAILURE TO UPDATE OR PROVIDE CORRECT INFORMATION, SYSTEM INCOMPATIBILITY OR PROVISION OF INCORRECT COMPATIBILITY INFORMATION OR BREACHES IN SYSTEM SECURITY, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    • IN NO EVENT SHALL THE COMPANY OR ITS SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, INDEPENDENT CONTRACTORS, AFFILIATES OR AGENTS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM OR IN ANY WAY RELATED TO USER’S ACCESS, USE OR INSTALLATION OF THE SOFTWARE.

    • SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THUS THIS LIMITATION OF LIABILITY MAY NOT APPLY TO USER. IF USER IS DISSATISFIED WITH THE SOFTWARE, USER’S SOLE AND EXCLUSIVE REMEDY SHALL BE FOR USER TO DISCONTINUE USE OF THE SOFTWARE.

  • INDEMNIFICATION

    User agrees to indemnify, hold harmless and defend Company, its shareholders, directors, officers, employees, independent contractors, affiliates and agents ("Indemnified Parties") from and against any action, cause, claim, damage, debt, demand or liability, including reasonable costs and attorney’s fees, asserted by any person, arising out of or relating to: (- this Agreement; (b) User’s access, use or installation of the Software, including any data or work transmitted or received by User; and (c) any unacceptable use of the Software by any person, including, without limitation, any statement, data or content made, transmitted or republished by User or any person which is prohibited as unacceptable under Section 5. THIS INDEMNIFICATION INCLUDES THE EXPRESS INDEMNIFICATION OF COMPANY AND ALL INDEMNIFIED PARTIES FOR ANY ALLEGED NEGLIGENCE, ALLEGED GROSS NEGLIGENCE, OR OTHER ALLEGED MISCONDUCT OF COMPANY OR ANY INDEMNIFIED PARTIES.

  • INTELLECTUAL PROPERTY

    The Company retains all right, title, and interest in and to all of the Company’s brands, logos, and trademarks, including, but not limited to, Input Output HK Limited, IOHK, Daedalus, Daedalus Cryptocurrency Wallet, Daedalus Wallet, Daedalus App, and variations of the wording of the aforementioned brands, logos, and trademarks.

  • ADA REDEMPTION

    User agrees and consents to redeem User’s ADA by choosing one of the three available redemption options:

    • User may redeem User’s ADA by uploading User’s certificate or by copying and pasting User’s redemption key from User’s certificate. If User uploads a PDF file with User’s certificate, a redemption key shall be automatically extracted. If User uploads an encrypted certificate, User’s redemption code shall be automatically extracted only after User provides User’s 9 word mnemonic passphrase;

    • User may redeem User’s ADA by uploading User’s certificate or by copying and pasting User’s redemption key from User’s certificate. If User uploads a PDF file with User’s certificate, a redemption key shall be automatically extracted. If User uploads an encrypted certificate, User’s redemption key shall be automatically extracted only after User provides User’s email address, ADA passcode and ADA amount; or

    • User may redeem User’s ADA by (i) entering the shielded vending key from User’s certificate, (ii) choosing a wallet where User’s ADA shall be redeemed and (iii) entering User’s 9 word mnemonic passphrase.

  • WARNINGS

    • User acknowledges that IOHK shall not be responsible for transferring, safeguarding, or maintaining private keys and/or User’s ADA or any other cryptocurrency. If User and/or any co-signing authorities lose, mishandle, or have stolen associated private keys, or if User’s cosigners refuse to provide requisite authority, User acknowledges that User may not be able to recover User’s ADA or any other cryptocurrency, and that the Company shall not be responsible for such loss.

    • User acknowledges and agrees that ADA or any other cryptocurrency transactions facilitated by Daedalus and/or the Company may be delayed, and that the Company shall not be responsible for any associated loss.

    • User acknowledges and agrees that the Company shall not be responsible for any aspect of the information, content, or services contained in any third-party materials or on any third party sites accessible or linked to Daedalus and/or the Company.

    • User agrees that User should never share User’s certificate with any natural or legal person, including the Company, Cardano Foundation, Attain Corporation, or any other entity. Further, User acknowledges that sharing User’s certificate may result in loss of User’s ADA or any other cryptocurrency, and User agrees that the Company shall not be responsible for such loss.

    By using Daedalus, User acknowledges and agrees: (i) that the Company is not responsible for operation of the underlying protocols and that the Company makes no guarantee of their functionality, security, or availability; and (ii) that the underlying protocols are subject to sudden changes in operating rules ("forks"), and that such forks may materially affect the value, and/or function of the ADA or any other cryptocurrency that User stores on Daedalus. In the event of a fork, User agrees that the Company may temporarily suspend Daedalus operations (with or without notice to User) and that the Company may, in its sole discretion, (- configure or reconfigure its systems or (b) decide not to support (or cease supporting) the forked protocol entirely, provided, however, that User will have an opportunity to withdraw funds from Daedalus. User acknowledges and agrees that the Company assumes absolutely no responsibility whatsoever in respect of an unsupported branch of a forked protocol.

  • MISCELLANEOUS

    • Amendment. Company shall have the right, at any time and without notice, to add to or modify the terms of this Agreement, simply by delivering such amended terms to User by electronic message through any medium to any address provided to Company by User. User’s access to or use of the Software after the date such amended terms are delivered to User shall be deemed to constitute acceptance of such amended terms.

    • Severance. If any provision or part-provision of this Agreement is, or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this Article shall not affect the validity and enforceability of the rest of this Agreement.

    • Entire Agreement – Disclaimer of Reliance. This Agreement constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior agreements or understandings between the Parties. Each Party expressly warrants and represents that: - it has authority to enter this Agreement; and b. it is not relying upon any statements, understandings, representations, expectations or agreements other than those expressly set forth in this Agreement.

    • THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION. User agrees that any and all disputes or claims against any person arising out of or in any way related to this Agreement or the access, use or installation of the Software by User or any other person shall be subject to binding arbitration under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules. The location of the arbitration shall be Hong Kong. The language of the arbitration shall be English.

      This Agreement is effective upon User’s acceptance as set forth herein and shall continue in full force so long as User engages in any access, use or installation of the Software. Company reserves the right, in its sole discretion and without notice, at any time and for any reason, to: (- remove or disable access to all or any portion of the Software; (b) suspend User’s access to or use of all or any portion of the Software; and (c) terminate this Agreement.

  • Terms of Service (2024)

    FAQs

    Terms of Service? ›

    Terms of service (also known as terms of use and terms and conditions, commonly abbreviated as TOS or ToS, ToU or T&C) are the legal agreements between a service provider and a person who wants to use that service.

    How enforceable are terms of service? ›

    Since they are a contract, terms and conditions are legally binding to every extent. When you set your terms of service and users agree to them, they formally accept a legal agreement. That's also why you need to notify your users if you make any changes to your document.

    How to write the terms of service? ›

    In short, your Terms of Service should cover:
    1. An introduction and how the terms may change.
    2. A link to your Privacy Policy.
    3. Rules for user behavior.
    4. Copyright rules.
    5. Limitations on your liability and disclaimers.
    6. Payment and refund details.
    7. How to settle disagreements.
    8. Your contact information.

    What is a violation of terms of service? ›

    Terms and Conditions are a contract. If you violate the contract, the social media company can boot you. Generally violating a contract is not going to be illegal (as in jail time or fines to the government) however, violating a contract can lead to the potential for civil judgements for multitudes of reasons.

    Why did Google say I violated terms of service? ›

    Google's user guidelines are in place to ensure a positive and safe experience for users. Violations like inappropriate content, promoting illegal activities, or using offensive language can lead to suspension.

    Can you disagree with terms of service? ›

    A customer is not obligated to agree to a new or changed TOS. If they do not agree, however, the business might be within its rights to stop providing services to that customer.

    Can companies put anything in terms of service? ›

    You can include pretty much whatever you want in your Terms and Conditions agreement. However, there are certain clauses that the courts won't enforce because they are considered to be "unfair" or "unconscionable." Some Terms and Conditions agreements contain an "exclusion of liability" clause.

    Is breaking a companies terms of service illegal? ›

    Breaching a contract is generally not considered a criminal offense unless it involves something like fraud. It is considered a matter between private parties, rather than something that affects society as a whole.

    What are the two most common hours of service violations? ›

    What Are the Most Common Hours of Service Violations?
    • Exceed their 11-hour driving or 14-hour time frame limit.
    • Travel before they've finished their ten off-duty hours.
    • Fail to take their mandatory 30-minute break.
    Feb 28, 2022

    What are unconscionable terms of service? ›

    An unconscionable clause is one whose purpose is contrary to public policy, is overly harsh or has one-sided results that shock the conscience of the court.

    What happens after a policy violation? ›

    In many situations, the violation may require disciplinary actions against the employee, whether it is a reprimand, fine, demotion, or termination.

    Why was I banned from Google? ›

    Common Reasons for Getting Banned

    Privacy Violations: sending other people's sensitive information with or without consent. Security Threats: spreading malware or phishing that threatens Google services or its users.

    Why am I getting kicked out of my Google account? ›

    If you keep getting signed out

    Make sure your cookies are turned on. Some antivirus or related software may delete your cookies. If your cookies are turned on, clear your browser's cache. Be aware that deleting your cookies may resolve the problem, but it will also remove your saved settings for sites you've visited.

    Are terms of agreement legally binding? ›

    In order for an agreement, including a terms of use, to be legally binding, the user must have notice of the agreement. This can occur through actual notice (i.e. the user actually clicks on the agreement and sees that their continued use of the site results in a binding agreement) or constructive notice.

    How binding is a service agreement? ›

    Clarifies Responsibilities

    Service agreements are legally binding agreements defining each party's responsibilities. They specify the scope of work and clarify when clients are entitled to request the needed services. This ensures the work is completed promptly and facilitates smooth payments.

    Can you back out of a service agreement? ›

    You usually cannot cancel a contract, but there are times when you can. You can cancel some contracts within certain time limits. Some contracts must tell you about your right to cancel, how to cancel them, and where to send the cancellation notice.

    Does ToS hold up in court? ›

    However, courts have upheld the validity of ToS agreements, assuming that users had a reasonable opportunity to review them before proceeding. This highlights the importance of presenting the terms in a clear and conspicuous manner.

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