The 4 Most Common Reasons Why Your Home Insurance Company Will Drop Your Coverage (2024)

Homeowners usually see their payment to theirhome insurance companyas a necessary evil. The coverage they offer helps protect your home, belongings, and investment, but those payments can hit your wallet hard.

Shelling out thousands of dollars on an insurance policymay feel like a large financial burden, but did you know that your insurance company can choose to drop or not renew your policy? Circ*mstances like not paying your premiums, violating the terms of the policy, or committing fraud will obviously jeopardize your coverage, butyour company can also drop coverage ifit believes you and your property are too risky to insure. In these cases, an insurer may cancel, and you could have a hard time finding another company to protect your property.

Insurers may also decide to not renew your policy for many reasons that don’t ever cross your mind. Consider these common yetunapparent circ*mstances that could threaten your policy.

1. Old roof

This might surprise you, but having an old roof may prompt your insurer to ask you to replace the roof or run the risk of losing coverage.

Thirtyyears is usually considered the life of a roof. Once the roof goes beyond that time, there’s a greater chance of damagesuch as water leaking into the home. Water damage is the most common home insurance claim, so insurers want to make sure you’re protecting your home properly.

But age alone won’t trigger a nonrenewal, saysLyle Fulkerson, president and CEO of HPM Insurance in Amherst, NH. It’s the actual condition of the roof that concerns insurers.

Your insurer may perform periodic checks on your home, and ifit sees an aged roof with loose shingles,overhanging trees that might fall on your home, rotting wood,or missing railings, you can expect a letter from your company requesting repairs.

2. Too many claims

As unfair as it might sound,an insurance company will drop you if you file too many claims. You might think “I pay my premiums, so my insurer should cover me.” But news alert: Insurance companies don’t think that way.

An insurer will most likely drop your policy if you file more than one claim in a policy term, saysFulkerson. That’s especially true if the multiple claims are for the same problem.

“The reason is because insurance is based on averages, and the average consumer files a claim once every nine or 10 years. If a homeowner files more frequently, they are above average and hence, in theory, not profitable for the insurance company,” Fulkerson says.

Keep in mind that if you bundle your home and auto insurance, an insurer may also take into account your auto claims, too. So, review your claims history before making another claim to make sure you won’t raise your insurer’s ire.

3. Insurer decides not to cover your area or state

Sometimes you have no control over whether your insurer drops you. Case in point: when an insurance company decides to not cover a specific area or state.

This may happen if an insurance company finds an area is too expensive to cover because there are too many claims. This could occur because your area is prone to major storms, flooding, fires, or crime. If you live in an area with many claims, an insurer may decide that it’s not a financially viable place forit to cover.

There are ways to find another insurer. If you work with an independent broker, discuss other home insurance options. If you have trouble finding another insurance company that will cover your home, check with your state’s insurance department for assistance. The department will know companies that might offer policies to areas that are considered higher risk.

4. Pets

Home insurance companies often cover pets in a policy’s liability coverage in case the pet injures someone or damages another person’s property. However, insurance policies may exclude certain pets (e.g., exotic animals) and dog breeds.

An insurer may be concerned if you already filed claims for your pet if it bit the neighbor’s child or destroyed the neighbor’s fence.

There are also specific breeds that an insurance company may exclude. In that instance, no matter the personality of your dog, the insurance company may not provide coverage for the animal. The same goes for exotic animalssuch as snakes.

“If you have a high-risk pet that has a history of biting or is an excluded breed, companies may allow you to exclude the pet from the policy, but understand that you would be legally liable and financially responsible if your dog bites someone for medical costs, damages, and possible lawsuits,” saysCarole Walker, executive director of the Rocky Mountain Insurance Information Association in Greenwood Village, CO.

How to avoid losing your home insurance

There are steps you can take to make sure you stay in your home insurance company’s good graces. Walker suggests homeowners perform an annual policy checkup tostay up to date ontheir property and insurance needs.

Perform regular maintenance. Check your property for any potential problemssuch as overhanging trees, rotting wood, and roof damage. If you find an issue, make the necessary repairs before it becomes a bigger problem or your insurance company sees it and threatens to drop your policy.

Don’t use your insurance policy as a maintenance policy by filing claims that barely meet the deductible. Filing too many claims can cause an insurer to raise your rates and even drop you. Have money set aside to perform regular home maintenance, and leave insurance only for major damage.

The 4 Most Common Reasons Why Your Home Insurance Company Will Drop Your Coverage (2024)

FAQs

Why would a home insurance company drop you? ›

Reasons your home insurance can be canceled include the condition of your property, increasing risk in your area and misrepresentation on your application. Some cancellations can be reversed by completing upgrades and repairs, but in other cases, it will be time to shop for new coverage.

What 4 key factors influence the cost of your property insurance? ›

The cost of homeowners and tenants insurance depends on a number of factors including:
  • location, age and type of building.
  • use of building (residence and/or commercial)
  • proximity of fire protection services.
  • choice of deductibles.
  • availability of any premium discounts.
  • scope and amount of insurance coverage.

Why would an insurance company deny coverage on a home? ›

Living in a high-risk location, having hazardous home features, home maintenance issues, your home's history of insurance claims, and more can be reasons an insurance company may determine a house to be uninsurable.

Is State Farm cancelling homeowners insurance? ›

This decision comes after State Farm announced in May 2023 that it would no longer be accepting new applications for home and business owners. The cycle of property insurance policy non-renewals will begin on July 3 and the commercial apartment policy non-renewals will begin on Aug.

Is it hard to get insurance after being dropped? ›

If your insurer nonrenewed or cancelled your policy because your house needs repairs or you filed too many claims, you may have difficulty finding an insurance company willing to insure your home.

What is it called when an insurance company drops you? ›

There are two ways insurance companies can end a customer's policy: through non-renewal or cancellation. Non-renewal means the insurance company will see out the rest of your policy term but let you go as a customer after that.

Is it normal for home insurance to increase every year? ›

That's because your home and belongings will now cost more to replace. The insurance industry references the Consumer Price Index to measure inflation and adjusts rates accordingly. It's one reason property owners find that their home insurance keeps going up every year, even if nothing's changed on their property.

Does homeowners insurance go down when a mortgage is paid off? ›

Unfortunately, paying off your mortgage doesn't reduce homeowners insurance premiums. You will no longer be required to carry home insurance as it isn't legally mandated, but your home will still require the same level of coverage to protect you from financial losses.

What factor would likely lead to a lower premium on a home insurance policy? ›

Maintaining a higher credit score and good credit can be perceived as lower risk, which can lead to lower home insurance rates.

What not to say to a home insurance adjuster? ›

Admitting fault: Using apologetic language is enough for the insurance adjuster to assume you're admitting fault and use that against you. Even if you feel you're at fault, wait for the official investigation to prove what actually happened. Don't say things like “I'm sorry” or “it was my fault.”

How often do home insurance claims get denied? ›

10% of insurance claims are unjustly denied. If your homeowner insurance claim is denied and you know your claim is legitimate, don't accept the first response -- fight back. Only 1% of homeowners appeal a denied insurance claim -- and more than 50% of those who do appeal get that denial reversed!

Why would a house be uninsurable? ›

Most often, this is due to the home being in unlivable condition and/or needing extensive repairs.

Why would homeowners insurance cancel my policy? ›

Common reasons for nonrenewal of home insurance include a history of frequent claims, failure to maintain the property, living in a high-risk area prone to natural disasters, changes in underwriting guidelines or risk assessment by the insurance company and failure to pay premiums on time.

Can homeowners insurance drop you because of a claim? ›

Frequent claims: Can an insurance company drop you after a claim? In some cases, yes. Filing home insurance claims often could cause your home insurance premium to increase and if you've filed multiple claims within the past few years, it's possible that your home insurance company might cancel your policy altogether.

Do you get a refund for Cancelling home insurance? ›

What is a homeowners insurance refund check? You may receive a refund check from your prior homeowners insurance company if you cancel your policy before it expires, reimbursing you for the coverage you already paid for. You may also receive a refund in the event your lender makes a payment to your old insurer.

What happens if your insurance company drops you and you have a mortgage? ›

Your mortgage lender generally requires your property to be insured. If you stop paying for coverage or let the policy expire, the mortgage lender is allowed to buy insurance and charge you for it. This is called force-placed insurance or lender-placed insurance.

What is the reason for insurance policy cancellation? ›

If at any time: you fail to pay the premium by the due date. you obtained the policy through misrepresentation or fraud. anyone insured on the policy violated the terms or conditions of the policy.

Can an insurance company turn you down? ›

Can Insurance Companies Turn You Down? They can, but there typically are options even if you can't find coverage easily. Some companies specialize in high-risk drivers, and some insurers participate in state-assigned risk pools. In these cases, the insurers must accept the drivers assigned to them by the state.

How many homeowners claims are too many? ›

How many claims is too many for homeowners insurance? Every insurance company has their own standards but, generally speaking, filing more than one claim in a given period of time (usually five years, but that could change from one company to another) will cause your rates to go up, sometimes significantly.

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