Personal Finance Insurance Life Insurance
Written by Ronda Lee and Alani Asis; edited by Paul Kim
- Largest life insurance companies based on market share
- Overview of the largest life insurance companies
- Life insurance companies ranked on customer satisfaction
- Comparing types of life insurance policies
- Choosing the best life insurance policy
- Largest life insurance companies FAQs
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- Northwestern Mutual, New York Life, and MassMutual are the largest life insurance companies in the US.
- State Farm, Nationwide, and MassMutual rank the highest in life insurance customer satisfaction.
- It's also important to compare costs, eligibility, coverage options, financial stability, and other factors.
- Compare life insurance online in minutes with Everyday Life Insurance.
There are many life insurance companies to choose from, but most Americas have policies under 25 companies. Insider compared their rank against each other based on market share and customer satisfaction.
The following are the largest life insurance companies in America, based on the percentage of insured Americans who use them:
Company | Market share (%) | Life insurance products offered |
Northwestern Mutual | 8.39 | Term life, whole life, universal life, variable universal life |
New York Life | 5.98 | Term life, whole life, universal life, variable universal life |
MassMutual | 5.83 | Term life, whole life, universal life, variable universal life |
Lincoln Financial | 5.11 | Term life, whole life, indexed universal life, variable universal life |
Prudential Financial | 4.95 | Term life, universal life, indexed universal life, variable universal life |
State Farm | 3.66 | Term life, whole life, universal life |
John Hanco*ck | 3.51 | Term life, universal life, indexed universal life, variable universal life |
Transamerica | 3.39 | Term life, whole life, indexed universal life |
Pacific Life | 2.97 | Term life, whole life, universal life, indexed universal life, variable universal life |
Guardian | 2.69 | Term life, whole life, universal life |
AIG | 2.65 | Term life, whole life, universal life |
MetLife | 2.39 | Term life, universal life |
Equitable Holdings | 2.12 | Term life, indexed universal life, variable life |
Sammons Enterprises (Midland National and North American) | 1.96 | Term life, whole life, universal life, indexed universal life |
Primerica | 1.92 | Term life |
Nationwide | 1.83 | Term life, whole life, universal life, variable universal life |
Protective | 1.83 | Term life, whole life, universal life |
Brighthouse Financial Life Insurance | 1.70 | Term life |
Penn Mutual | 1.65 | Term life and perm life |
Globe Life | 1.62 | Term life, whole life |
Mutual of Omaha | 1.52 | Term life, whole life, universal life |
Securian | 1.43 | Term life, whole life, universal life |
NLV Financial | 1.42 | Term life, whole life, universal life, indexed universal life, variable universal life |
Principal Financial | 1.38 | Term life, universal life, indexed universal, variable universal |
Western & Southern Financial Group | 1.23 | Term life, whole life, universal life |
Data from S&P Global Market Intelligence
Overview of the largest life insurance companies
Northwestern Mutual
Northwestern Mutual is the largest life insurance company in the US and received an A++ (Superior) for financial strength by AM Best. It ranks #10 in J.D. Power's customer satisfaction survey, with a score of 790 out of 1,000, on par with the study average.
Read our Northwestern Mutual life insurance review here.
New York Life
New York Life is the second largest life insurance company in the US and earned an A++ (Superior) for financial strength by AM Best. It rated #8 in J.D. Power's survey, with a score of 794 out of 1,000, slightly higher than the study average.
Read our New York Life insurance review here.
MassMutual
MassMutual is the third largest life insurance company in the US and received an A++ (Superior) financial strength rating by AM Best. It ranks #3 in J.D. Power's survey, with a score of 809 out of 1,000, higher than the study average.
Read our MassMutual life insurance review here.
Life insurance companies ranked on customer satisfaction
According to the 2023 J.D. Power life insurance customer satisfaction survey, these are the top-ranked life insurance companies based on communication, interaction, price, product offerings, and statements:
Company | Customer satisfaction rating (based on a 1,000-point scale) |
State Farm | 843 |
Nationwide | 840 |
MassMutual | 809 |
Mutual of Omaha | 805 |
MetLife | 802 |
Pacific Life | 799 |
Global Life | 798 |
New York Life | 794 |
Securian | 793 |
Northwestern Mutual | 790 |
Lincoln Financial Group | 788 |
Guardian Life | 784 |
Midland National Life | 784 |
Primerica | 784 |
John Hanco*ck | 782 |
Prudential | 779 |
Principal Financial | 778 |
Protective Life | 768 |
AIG | 762 |
Transamerica | 757 |
Equitable | 740 |
Brighthouse Financial | 739 |
*The study average is 790 out of 1,000 points
Comparing types of life insurance policies
Life insurance policies fall under two umbrellas: temporary (term) life insurance and permanent life insurance. The table below offers a high-level overview of each policy's features.
Term life insurance | Permanent life insurance |
|
|
Term life insurance
Term life insurance is like renting. When you rent an apartment, once the lease is over, you can leave or renew. Similarly, term insurance provides coverage for a specified period, and when it's up, you can reapply for coverage. However, the premiums will most likely increase as you age and your health deteriorates. Term life insurance tends to be the most affordable policy, making it accessible to most people.
These are the types of term life insurance policies:
- Level premium (most common type)
- Annual renewal
- Return of Premium
- Convertible term life
- Group life insurance
- Guaranteed issue
- Simplified issue
- Final expense
You can find our guide on the best term life insurance policies here.
Permanent life insurance
Like term life, permanent life insurance pays a death benefit to your beneficiaries when you pass away. The difference? Permanent life insurance lasts your entire life. It also comes with a cash value component, which allows you to earn interest on a portion of your premiums.
Cash value in a permanent policy is akin It's like owning a home. Your policy gains equity, which you can use as collateral. Like a home, when you pass away, the cash value you've accumulated can be left to your heirs. This is why buying permanent life insurance is considerably more expensive than term life insurance.
These are the types of permanent life insurance policies:
- Whole life
- Universal life
- Indexed universal
- Variable life
- Guaranteed issue
- Simplified issue
- Final expense
You can find our guide on the best universal life insurance and best whole life insurance here.
Choosing the best life insurance policy
The size of a life insurance company is indicative of its popularity among consumers. However, it's important to evaluate other factors to determine if an insurer is the best fit for you.
Coverage needs
Figure out what type of life insurance you need. If you want an affordable, no-frills coverage, term life is a great option. If you want to grow your policy's cash value and have lifelong protection, permanent life is the way to go.
Most companies offer term, whole, and universal life insurance. However, niche policies like variable universal or indexed universal life insurance are also available. If you are interested in those policies, research companies that offer them.
After deciding what type of policy you'd like to buy, figure out the amount of coverage you need. Multiply your annual salary by 10 to 15. That'll give you a ballpark figure. However, it's best to consult a financial advisor or an insurance agent to calculate a more accurate amount based on your family's current and future needs.
Eligibility
The underwriting process is how the insurance company determines how much of a risk you are and how much to lend you. During the underwriting process, the company collects information about your medical history, job, income, finances, and other personal information.
Traditional life insurance policies require a medical exam, which includes a blood test and urine sample, as part of the underwriting process. If a disease is discovered during the exam process, it may make it more difficult to get coverage because the results may disqualify you for life insurance in the future.
Based on your medical exam, you are assigned a risk assessment category. Once your risk is assessed, your premiums are calculated based on your risk and you are issued a policy. People with certain pre-existing health conditions may be ineligible for traditional life insurance — they should consider no medical exam life insurance.
Budget
If you're on a tight budget and earn a fixed income, term life insurance is usually sufficient for most people. If you have a net-worth individual or income, consider permanent life insurance for lifelong insurance and its additional perks.
Insider obtained quotes from four large insurance companies for people seeking $250,000 worth of term life coverage for a 30-year term, both in excellent health. Take a look at the table below for the average cost of term life insurance.
Age | Average female quote | Average male quote |
25 | $18.59/month | $22.67/month |
30 | $19.79/month | $23.49/month |
35 | $22.95/month | $25.72/month |
40 | $29.63/month | $34.74/month |
45 | $41.75/month | $51.42/month |
50 | $60.68/month | $81.23/month |
According to Policygenius, the average cost of a $500,000 whole life insurance policy for a healthy, 30-year-old male and female is $451 per month, significantly more expensive than a term policy.
However, your policy's premiums vary based on insurance company, age, health, lifestyle, coverages, and a host of other factors. Above all, it's important only to get as much as you can afford.
Customer experiences
After suffering the loss of a loved one, the last thing you need is to deal with an unresponsive or unprofessional insurance company. That's why customer satisfaction with life insurers is crucial. Check the insurer's customer and claims satisfaction ratings to ensure you're selecting a reputable insurance provider.
One way to do so is by looking at online reviews from real-life users through sites like the Better Business Bureau, Trustpilot, and Consumer Affairs. JD Power also surveys policyholders each year and ranks life insurers based on customer satisfaction and claims satisfaction. You'll want to see where your prospective company ranks compared to its competitors.
Financial performance
Financial stability in life insurance indicates a company's ability to meet long-term financial obligations. If an insurer ranks poorly, your beneficiaries may not receive the proceeds of your policy if you pass away. Look at credit rating agencies such as AM Best, Moody's, Standard & Poors, and Fitch to determine where the company stands in terms of financial performance.
Largest life insurance companies FAQs
What factors should I consider when choosing a life insurance company?
When choosing a life insurance company, consider its coverage options, costs, exclusions, financial stability, customer reputation, and any additional benefits or services that align with your needs.
How do financial ratings influence a life insurance company's reputation?
Financial ratings from agencies like A.M. Best, Standard & Poor's, and Moody's reflect a company's long-term financial health. Financial strength is important to evaluate because it indicates a company's ability to pay your beneficiary's claims in the future.
Can I switch life insurance companies if I find a better offer?
Yes, you can switch companies. Before canceling your policy, it's important to consider penalty fees and how retaking another medical exam will impact your coverage and premiums.
How have the largest life insurance companies adapted to digital trends?
Manycompanies have embraced digital innovations, such as offering online policy management, digital applications, and AI-driven customer service to enhance the user experience.
What role do customer reviews play in selecting a life insurance company?
Customer reviews provide insight into a company's quality of customer service and claim processing. While user-generated reviews are a valuable tool in assessing a life insurance company, it's also important to consult with official ratings from independent agencies for a more holistic evaluation.
Ronda Lee is an insurance expert covering life, auto, homeowners, and renters insurance for consumers. In addition to her contributions at Business Insider, she was a writer for insurance aggregator PolicyGenius, as well as an attorney practicing insurance defense and commercial litigation. Aside from insurance coverage, Ronda has written for HuffPost with featured articles in politics, education, style, black voices, and entrepreneurship.
Alani Asis is a personal finance expert with experience covering insurance, retirement, and credit at both Business Insider and LendingTree. Her work has been published in AARP, CNN Underscored, Forbes, Fortune, PolicyGenius, and U.S. News & World Report.ExperienceAlani is a former insurance fellow on the Personal Finance Insider team. She’s reviewed life insurance and pet insurance companies and has written numerous explainers on travel insurance, credit, debt, and home insurance.She is passionate about demystifying the complexities of insurance and other personal finance topics so that readers have the information they need to make the best money decisions.ExpertiseAlani’s areas of personal finance expertise include:
- Car insurance
- Life insurance
- Home insurance
- Travel insurance
- Pet insurance
- Credit
- Credit cards
- Retirement planning
EducationAlani is a graduate of the University of Hawaii at Manoa, where she earned a degree in political science and history.
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