Importance of SmartPass
The SmartPass project enables the use of unified data entry for online government transactions. Every person would have a unified ID number that can be used for accessing eServices of the federal and local government entities. In addition, it facilitates an easy access to all of the entities’ provided services.
The project comes in the context of the national efforts aiming to achieve the pillars of the ‘inclusive government’, and improving the electronic/mobile government consistently with the concept of ‘interconnected government’ that the UAE aspires to achieve.
The application of SmartPass would improve user experience, avail quality services and increase user satisfaction, which will contribute to users’ happiness as the ultimate goal of the mGovernment.
SmartPass will allow users to complete their transactions easily and securely without having to visit the government entities, as well as providing a number of transactions in various government entities through single sign-on.
For the government entities, applying SmartPass provides reliable customers’ data, which would enable the entity to provide eServices as if the customer is present, as well as acquiring and authenticating needed details of the applications’ identity.
Features of SmartPass
These are some of the features of the SmartPass:
- A single account with a username and password
- A single sign-on to all government services
- An updatable user profile including username, password, mobile number and eMail
- The ability to request a reset of the Emirates ID pin number
- The ability for a user to customise and mark their favourite and most used online services
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The ability for a user to access a list of his previous interactions and transactions.
The SmartPass system was built according to the best international practices and policies which guarantee confidentiality of personal information. Therefore, it is better to use SmartPass to log in to entity websites instead of an iFrame or web service/API (application programming interface).
Viewing or modifying personal details on SmartPass
It is possible to see or modify your personal details registered with the UAE Government. Just log in to SmartPass and follow the steps for updating profile information in SmartPass.
Participating entities in SmartPass
As of October 2018, more than 76 government portals and 16 mobile applications were integrated in the SmartPass service. You may view the list of participating entities on the SmartPass website.
