The Use of Private Investigators in the Workplace (2024)

By: Kevin Watson MSc - Updated: 22 Jan 2016| The Use of Private Investigators in the Workplace (1)*Discuss

The Use of Private Investigators in the Workplace (2)

Many employees think that the role of a private investigator (PI) in business is to catch customers taking goods from a shop. Employers use PIs for more than this, however. Employers may in fact use PIs to check concerns they have about staff.

Computers

PIs spend a lot of time on computers. They retrieve deleted emails and review Internet searches.

The PIs’ aim is to ensure employees are not wasting time with private emails and web surfing. They’re also looking for evidence that staff are not running their own businesses in company time.

Employees have questioned the legality of evidence PIs have found in this way. Nonetheless, some employers regularly call in PI firms to run computer checks.

Employee Theft

An employer may use a PI, rather than the police, to look into employee theft. The benefits of not using the police are privacy, and control over the outcome.

During an investigation, a PI may make their presence known to staff. On other occasions, a PI takes a subtler approach and remains in the background. Either way, the law accepts that employers have a right to use such methods to protect their goods.

Drug Misuse

Drug misuse in the workplace can be dangerous. An employer may struggle to find enough evidence to deal with the matter, however, without a PI’s help.

A PI acting as a new or agency member of staff may be able to find not just who is taking drugs, but who is supplying them. The employer can then pass the details to the police, and take any disciplinary action.

Workplace Accidents

Some workplace accidents are serious enough to warrant an outside investigation. An insurance company may demand this, or an employer may want to examine health and safety standards.

The PIs involved are specialists familiar with this type of work and the legislation. They investigate by asking staff questions and studying work practices. When they’ve finished, they submit a report to the employer.

Surveillance Outside The Workplace

Employers can legally ask PIs to conduct surveillance on staff outside the workplace. The PIs may use simple methods such as following an employee, or they may mount more high tech operations.

This sounds implausible but it does occur. Surveillance such as recording staff on video cameras outside work is an accepted practice in some situations.

There’s one common example. An employer may hire a PI because of allegations that a member of staff who claims to be sick is lying. The PI follows the staff member and records on camera anything that suggests fitness rather than poor health.

Employment tribunals tend to accept such evidence without objection.

Employee Rights

As stated above, an employer does have a right to protect a business. This is usually the reason given for recruiting a PI.

Employees, of course, have a right to privacy under the Data Protection Act. They can also challenge the methods and findings of a private investigator if these fail to follow legal criteria. A PI cannot, for example, bully a staff member into admitting wrongdoing.

Nonetheless, PI services in business can save money, and are here to stay.

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Share Your Story, Join the Discussion or Seek Advice..

A fellow employee made a Freedom of Information request to our employer.Since receiving the information, I have been getting calls from this employee re emails I had sent when I was the manager.I have had about 50 calls from this person.He is not happy about some of the email content.I was not informed by my employer, that this information request had been made and that I was named.What action can I take to stop this fellow worker from constantly calling me.Should my employer have informed me re the Information request.

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  • none
    Re: Worker-Manager Confidentiality
    I had to whistleblow to my registered manager about a safeguarding issue which was confidential and it was disclosed to other…

    The Use of Private Investigators in the Workplace (11)5 March 2024

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    The Use of Private Investigators in the Workplace (12)25 February 2024

  • Joejbreezy
    Re: What to Do If Your Privacy is Invaded at Work
    Hello thereI trust I find you well. The reason why I write to you is to seek advice concerning my…

    The Use of Private Investigators in the Workplace (13)24 February 2024

  • Chris
    Re: Introduction to the Data Protection Act
    My manager gave my personal phone number to somebody outside of the company. Is this allowed?

    The Use of Private Investigators in the Workplace (14)20 February 2024

  • Mamabear
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    I was sent home poorly from work and either a colleague has told my employer i attended my daughters…

    The Use of Private Investigators in the Workplace (15)21 January 2024

  • Myself
    Re: Worker-Manager Confidentiality
    I disclosed confidential information to my manager during a teams meeting, he never advised there was a 3rd party note taker in…

    The Use of Private Investigators in the Workplace (16)16 January 2024

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    The Use of Private Investigators in the Workplace (17)15 January 2024

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The Use of Private Investigators in the Workplace (2024)

FAQs

The Use of Private Investigators in the Workplace? ›

For example, they may perform background checks, investigate employees suspected of workplace theft, and prove or disprove infidelity in a divorce case. Some private

private
A private investigator (often abbreviated to PI and informally called a private eye), a private detective, or inquiry agent is a person who can be hired by individuals or groups to undertake investigatory law services.
https://en.wikipedia.org › wiki › Private_investigator
detectives and investigators specialize in a type of investigation, such as missing persons.

Why do companies hire private investigators? ›

Corporate investigations: Companies can benefit from hiring a private investigator to conduct internal investigations into potential fraud, embezzlement, or other types of criminal activity within the organization. This can help protect the company's assets and reputation.

What is the most common use of private investigators? ›

Five Most Common Private Investigator Cases
  • Surveillance. Surveillance is the attempt to uncover sensitive and confidential information, within the legal guidelines. ...
  • Family Law Investigations. ...
  • Infidelity Investigations. ...
  • Various Investigations. ...
  • How Private Investigators Work. ...
  • Contact Us today.

What is the main purpose of a private investigator? ›

Private investigators play a vital role in gathering information about individuals and other entities as requested by their clients. They may collect information through direct interviews, videography and photography, internet research, or other means. They may also present investigation results as evidence in court.

Is it ethical to hire a private investigator? ›

Although most private investigators operate ethically, there is always the potential for encountering unethical behavior. There are legal ramifications if you do not work with an agency that upholds a strong code of ethics and can provide references.

Can a pi track your phone? ›

Private investigators work within legal limits to obtain information like phone records. Consent or a court order is usually required for a private investigator to access someone's phone records. The protection of personal information is a priority in the legal guidelines governing the access and use of phone records.

How do you tell if someone hired a private investigator on you? ›

1. Look for Red Flags
  1. Unfamiliar vehicles parked near your home or office for extended periods of time. ...
  2. Odd background noises, clicks, or echoes on phone calls. ...
  3. Being asked probing personal questions by strangers. ...
  4. Legal documents or proceedings referencing private details you haven't disclosed.

What kind of cases do private investigations usually involve? ›

Private investigators can handle a wide range of cases, including infidelity investigations, missing person cases, background checks, corporate fraud investigations, and more. They are often hired to gather information and evidence for divorce or child custody cases, and to investigate potential insurance fraud.

How do private investigators track you? ›

A private investigator may conduct surveillance in different ways: Physically by following the target. Technically by using GPS trackers, microphones, or recorders. Digitally by following targets on social media.

What can private investigators discover? ›

Some private detectives and investigators specialize in a type of investigation, such as missing persons. When conducting research, private detectives and investigators obtain and analyze information such as telephone numbers, social networks, online activities, and court records.

Can a private investigator get text messages? ›

Reading Text Messages and Listening to Phone Calls: Private investigators do not have the authority or legal means to intercept or read someone's text messages or listen to their phone calls without explicit consent or a court-issued warrant.

Are private investigators secretive? ›

Due to the dangerous nature of the job, their real identities are typically kept secret throughout their active careers.

What are the principles of private investigation? ›

Key Ethical Principles in Private Investigations

Private investigators are expected to demonstrate unwavering commitment to honesty, integrity, and professionalism. Upholding confidentiality is a core tenet, ensuring that sensitive information remains secure and is only shared with authorized parties.

What is unethical for a private investigator? ›

Stalking and Harassment: At the forefront of unethical practices in private investigations is the menace of stalking and harassment. Unscrupulous investigators have been known to relentlessly shadow individuals, relentlessly infringing on their privacy and causing significant psychological distress.

Do companies use private investigators? ›

It may come as a surprise to many people, but employers are permitted to employ private detectives to investigate their staff. The main reason they would choose to take such action would be for the protection of the business and/or it's assets.

Why would an ex hire a private investigator? ›

If there's a concern about hidden assets you can hire private investigators who specialize in trying to locate hidden money or property, and when it comes to concerns about what has been done with marital funds, a forensic accountant is someone who can find out where money is going.

How does a private investigator track you? ›

A private investigator may conduct surveillance in different ways: Physically by following the target. Technically by using GPS trackers, microphones, or recorders. Digitally by following targets on social media.

What are the top three industries that employ private investigators? ›

Industry profile for Private Detectives and Investigators:
IndustryEmployment (1)Annual mean wage (2)
General Medical and Surgical Hospitals50$ 97,060
Rail Transportation50$ 89,460
Other Professional, Scientific, and Technical Services(8)$ 89,030
Insurance Carriers330$ 88,680
1 more row

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