How do I fix my Google Account recovery?

To get started, head to g.co/recover and enter your Gmail address . If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.

What is an account recovery question?

One of the more common approaches to making the account recovery process more secure is to add an intermediate layer of questions, often referred to as “Account Recovery Questions” or “Secret Questions” (which are chosen or created by the user ahead of time ) to prevent a would-be attacker from simply using a button to ...

How to recover gmail account without 2-step verification?

To access your Gmail account without a 2-step verification code due to a broken screen, try Google Account Recovery, using backup codes, or signing in on another device . If these methods don't work, reach out to Google support for help. Try a different device. Also, do you have the 2FA Backup codes?

Is there anyway to recover an old Gmail account without password?

If you forgot your password… Visit Google's account recovery page . Choose how you want to sign in. You can opt to receive a verification code at an alternative email or select Try another way to sign in.

How do I permanently recover my Google Account?

Once a Google Account is permanently deleted, it can't be recovered after about 20 days . Google removes all data associated with it.

How long do I have to wait for Google Account recovery?

Account recovery requests can be delayed for a few hours or a number of days , depending on a variety of risk factors. For example, if you added more security to your account by setting up 2-Step Verification, your account recovery request might be delayed for longer.

How to unlock a Gmail account?

You can unlock your Gmail account by recovering the username or resetting the account password . But before that, you have to set up a secondary recovery email address or a phone number which Google can use to verify your identity. The secondary email address doesn't necessarily have to be on Gmail.

What is a recovery question?

A recovery question is an optional feature of the archive key password security setting . The recovery question can be used to reset your archive key password in the event that the existing password is lost or forgotten.

How do I verify my Google Account without my old phone?

If you've lost access to your primary phone, you can verify it's you with: Another phone signed in to your Google Account . Another phone number you've added in the 2-Step Verification section of your Google Account.

What happens after Google Account recovery?

If you recover your account, you'll be able to sign in as usual to Gmail, Google Play, and other Google services .

How do you recover a Google Account if you cannot get the two step verification because you don t have access to that phone no more?

Sign in to your account with your username and password. On the verification code challenge page, click More Options. Click Get Help > Request Google's help. You can use this link: https://accounts.google.com/signin/recovery and try to recover your account.

What to do if I forgot my Gmail password and can t recover it?

After you select Forgot password and enter your username, we offer you recovery options in order to access your account. If you can't access these recovery options, you can click the link at the bottom of the page to verify your identity . You'll then be given a series of questions to verify that you own the account.

Tips to complete account recovery steps (2024)

If you can't sign in, to try to get back into your Google Account, follow these steps:

Go to the Account recovery page.
As you complete the steps, use as many of the tips below as you can.

Tip: You may not find all the questions described here.

If you already tried to recover your account and got a "Google couldn't verify this account belongs to you" message, you can try again.

Answer as many questions as possible

Try not to skip questions. If you're unsure of an answer, take your best guess rather than moving on to another question. Wrong guesses won’t kick you out of the process.

Use a familiar device & location

If possible:

Be exact with passwords

Details matter, so avoid typos and pay attention to uppercase and lowercase letters.

Passwords

If you're asked for the last password you remember, enter the most recent one you recall.

If you don't remember your last password: Use a previous one that you do remember. The more recent it was, the better.
If you can't confidently recall any previous passwords: Take your best guess.

Enter an email connected to your account

If you're asked to enter an email address you can check now, enter one that you've added to your account. Here are some examples:

A recovery email address helps you get back in and is where we send you security notifications.
An alternate email address is one you can use to sign in.
A contact email address is where you get information about most Google services you use.

Check your spam folder for a message

Important: Google never asks for your password or verification codes over email, phone call, or message. Only enter your password or verification codes at accounts.google.com.

If you expected an email from our team but can't find it, check your spam or junk folder for an email titled "Your Google support inquiry".

Still can't get in? Consider creating a replacement Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account.

Tips to complete account recovery steps (2024)

Answer as many questions as possible

Use a familiar device & location

Be exact with passwords

Passwords

Enter an email connected to your account

Check your spam folder for a message

Need more help?

Try these next steps:

FAQs

Tips to complete account recovery steps? ›

What happens after Google Account recovery? ›