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ArjunAshburn, VA
Customer Service
Reviewed Jan. 22, 2024
Just a scam company trying to give you 25%-35% APR loans without the aim of actually helping you. They do not have an online payment system. They do not have a good customer service department who don't know what they are doing.
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ChristopherBoonville, IN
Reviewed Jan. 18, 2024
I've been working through debt consolidation and Credit9 was able to come in and speed up the process with a consolidated loan at a rate almost identical to what I was already paying my creditors. Only now I get a fresh slate! Thanks Credit9!
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JoseLos Angeles, CA
Jose increased rating by 3 stars.
After a positive interaction with Credit9, Jose increased their star rating on Sept. 23, 2023.
Updated review: Sept. 23, 2023
This is an update to a prior post I made in regards to a payment being taken out on an earlier date. I had an issue but was resolved by Charity D. from their management team. She was a great help and I appreciate the steps she took to help resolve this.
Original Review: Sept. 21, 2023
I had my payment date updated from the 12th to the 23rd. They (Aldo from Credit9) confirmed the change. They still took out the payment without me authorizing it. Now jumping through hoops to get my money back after they assured me the refund would not take more than 5 business days.
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