After the trade: Tracking your order
Trade status
Tracking your orders is easy online. Log in to your account and click Order status.
For previously executed orders, view your Transaction history.
For expired orders, check your Order status after 4:15 p.m., Eastern time.
What the terms mean
Knowing these terms will help you understand your order's status:
Pending: An order that's been received and is awaiting our approval.
Open: An order that's been received, approved, and routed for execution.
Executed: An order that's been completed. You can find out the trade price, time of the transaction, number of shares bought or sold, and other trade details by clicking Executed for the specific trade. Executed orders will appear the next business day in your Transaction history.
Canceled: An order that's been canceled before it's been executed.
Expired: An order that wasn't executed in the time limit set by the order. (Example: A day order expires at the end of regular trading hours; a good-till-canceled order expires at the end of 60 days).
The leftovers: Fractional shares
If you're selling your entire position of a stock, any fractional shares will be liquidated automatically on the settlement date, at no additional cost to you.
The liquidation is at the same price as your whole shares, and the cash goes into your settlement fund 1 business day after the settlement date. You'll see it in your Transaction history.
After the trade: Changing your mind
You can cancel a trade online through the Order status link or by calling us.
We'll do our best to meet your request but can't guarantee that a given trade can be changed or canceled, especially during volatile markets.
Understand the ups & downs of trading during volatile markets
Corporate actions: Voluntary or involuntary
When corporations make decisions about their companies, sometimes they affect the shareholders' stake in the company and other times they do not.
Learn about the types of corporate actions & when you need to respond
