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Trade from anywhere, stay safe always
Axi uses the latest and most advanced security measures to safeguard your funds, personal information, and privacy 24/7. Learn more about how to stay secure online.
Your data is your business only
Learn how to spot fake websites
Did you spot it? Now report it!
Industry-leading Cybersecurity providers
We are aligning our security operations to ensure that they reach the highest International Standard, the ISO27001 framework. Conformity with industry-leading service providers ensures:
Data encryption
Cybersecurity’s best practices
around data encryption and
authentication
Safe online transactions
Keeping online transactions
private and secure
Compliance and effectiveness
Internal audits verify that our
cybersecurity practices are
enshrined in this International
Standard.
Learn how to prevent fraud
Find out how to spot fraudulent trading websites and suspicious contact claiming to be Axi.
We will Never
- Ask for your password, access codes, or any sensitive account information.
- Give investment advice or offer a guarantee of any returns of investment.
- Request that you make any transfers to and from your account. Also, only make payments via the official Axi portal.
We Will Always
- Have a secure web address. Our secure official page is https://www.axi.com
- Communicate with you transparently and professionally via our official communication channels.
- Name our regulators on our official website and provide our registration number.
Not sure whether you are dealing with a fake website?
Spot it, report it
Axi takes a proactive role in preventing online fraud and protecting your funds and personal information. We highly advise you to act immediately, if you suspect a fraudulent website by reporting it directly to Axi.
Get in touch
If someone calls you or sends you text messages claiming to be Axi, we need to be informed immediately. Get in touch using
service@axi.com.
Protect your personal data online
Links and attachments:
Think before you click on a link or attachment supposedly from your bank, utilities providers, tax service or other legitimate organisations. Fraudsters often use sophisticated communication methods. Make sure to check for spelling errors and email addresses that don’t seem right. If in doubt, don’t click.
Secure websites:
Websites should display the secure https protocol, which indicates that all communications with the server are encrypted. If there is no secure browsing mode, this means that the site is vulnerable to hackers and cyberattacks.
Spot fake domain names:
Steer clear of any websites claiming to be a legitimate and reputable company but are only created recently. An example of a fake Axi domain is axiau.pro.
Internet security package:
Ensure you have internet security in place but remember this software will not provide 100% protection and all the other steps should still be taken.
Privacy Settings:
Review the privacy settings on your social media accounts and check what information you are publicly sharing. It will be safest to only allow friends to see your posts, comments and profile information. You may see "Sign Up with Facebook" or "Sign Up with Google" options but try and avoid logging into other sites with your social media credentials.
Social media and fraud awareness
- Fraudsters set up social media accounts and include false images of trading statements and cash balances to make claims that they are profitable traders.
- If you are approached out of the blue on a social media site by someone offering an investment opportunity it is probably a scam.
- Individuals may claim to work for, or be affiliated with, genuine regulated firms using logos or other altered images. Always check your local financial regulator’s website and use verifiable contact details.
- Please be wary of payments made to an account that is not in the name of the company.
Reporting
If you have any doubts about who you are dealing with you are advised to check the FCA’s register to confirm contact details. For more information please visit www.fca.org.uk/scamsmart.
If you have been a victim of fraud you are advised to report to Action Fraud by phoning them on 0300 123 2040. For more information please visit www.actionfraud.police.uk.
