Travel agent | Explore careers (2024)

How to become

Explore the different ways to get into this role.

How to become a travel agent

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role

College

You could do a Level 3 Diploma in Travel and Tourism.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course

More Information

Apprenticeship

You could do a travel consultant advanced apprenticeship.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

More Information

Work

You can start as a trainee travel agent and receive on-the-job training from your employer.

There are no set entry requirements, but a good general standard of education is expected. Some employers may ask for English and maths GCSEs or equivalent. Good geographical knowledge will also be helpful.

More Information

Career tips

It may help if you have customer service experience and can speak a second language.

Further information

You can find out more about careers in travel from the Institute of Travel & Tourism.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • excellent verbal communication skills
  • the ability to sell products and services
  • to be thorough and pay attention to detail
  • administration skills
  • active listening skills
  • persuading skills
  • a desire to help people
  • to be able to use a computer and the main software packages competently

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

In this role you could:

  • talk to customers to understand their needs
  • help customers find a suitable package holiday or plan independent travel
  • make bookings and payments using online computer systems
  • advise customers about passports, insurance, visas, vaccinations, tours and vehicle hire
  • inform customers of changes like cancelled flights
  • arrange refunds and handle complaints
  • meet sales targets
  • keep up to date with developments in the travel industry

Working environment

You could work in a contact centre or at a store.

You may need to wear a uniform.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With training and experience, there may be opportunities to progress into senior roles like:

  • branch or call centre manager
  • operations director
  • regional director

You could also move into other roles in the travel sector, like tour operating.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

TUI Retail Apprentice

  • Wage: £13,530.00 Annually
  • Location: Great Yarmouth

Travel Consultant Apprentice

  • Wage: £12,480.00 Annually
  • Location: Golden Square, Warrington

Courses In England

Travel and Tourism Diploma

  • Provider: LUTON SIXTH FORM COLLEGE
  • Start date: 05 September 2024
  • Location: Luton

L2 Travel & Tourism Diploma

  • Provider: SOUTH HAMPSHIRE COLLEGE GROUP
  • Start date: 02 September 2024
  • Location: Fareham

Jobs In the United Kingdom

The Find a job service can help you with your search for jobs and send alerts when new jobs become available.

Travel agent | Explore careers (2024)

FAQs

Is PlanNet Marketing a pyramid scheme at Mumsnet? ›

Essentially Inteletravel is the travel company front to a pyramid scheme called PlanNet Marketing.

Is there still a demand for travel agents? ›

Job Outlook

Employment of travel agents is projected to grow 3 percent from 2022 to 2032, about as fast as the average for all occupations. About 8,600 openings for travel agents are projected each year, on average, over the decade.

How to answer travel interview questions? ›

Points to Emphasize
  1. Share information about how travel in previous jobs has benefited your education or professional training.
  2. Emphasize your commitment to completing your job responsibilities, regardless of where the job may take you.
  3. Mention that travel increases a company's networking capacity.

What should I say in a travel agent interview? ›

The candidate's answer should show that they have great customer service skills and experience working with families to plan their ideal vacations. The candidate's answer should emphasize: Clear strategy for planning family vacations. Ability to meet the client's needs while staying within budget.

Can you make money with PlanNet marketing? ›

Direct Sales 50% Match to the Sponsor: When you enroll someone as a PlanNet Marketing Rep and they make an ITA sale, you, as their Sponsor, are paid a 50% Match ($25.00) on their ITA sales. There is no limit to the number of 50% Match Commissions ($25.00) you may earn. Paid weekly.

Can I join InteleTravel without PlanNet marketing? ›

InteleTravel's independent travel agent program is available exclusively through our enrollment partner, PlanNet Marketing.

Why are travel agents decline? ›

Online travel agencies such as Expedia, Travelocity, and Priceline emerged, allowing consumers to book arrangements directly online. This led to a decline in traditional high street travel agencies. However, some travel agents continued to play a vital role in the travel industry.

Why are travel agents disappearing? ›

Travel agent is one of the jobs that is most commonly reported to have been "killed" by the internet. Who needs a travel agent, the thinking goes, when there are dozens of online booking sites allowing travelers to customize their voyages?

Will travel agents become obsolete? ›

However, rather than becoming obsolete, travel agents have adapted to these changes, merging traditional customer service with modern technology.

What are your salary expectations? ›

Tips For Answering The Salary Expectation Question

Consider quoting a little higher than what you finally intend to settle for. For example, if you are looking at a target pay of Rs.30,000 per month, you can quote a range of Rs.35,000 to Rs.40,000. This will ensure that you have enough room for negotiation.

Why should we hire you? ›

When answering "Why should we hire you?" it's important to highlight what makes you stand out as a candidate. Think about your greatest strengths, unique experiences, or qualities that separate you from others.

What is the best answers for interview questions? ›

You can structure your answer by following these three bullet points:
  • Review the job description for qualities that the employer finds valuable.
  • Incorporate ways you've been successful in your previous roles.
  • Highlight the traits or skills you've been praised for by former managers and colleagues.
May 28, 2024

How to crack an interview in a travel agency? ›

By preparing for these types of questions, you can approach your Travel Agent interview with confidence. Showcasing your knowledge, customer service prowess, problem-solving skills, and operational expertise will help you stand out as a candidate who can provide exceptional travel experiences for clients.

How do I market myself as a travel agent? ›

Here are some of the most effective ways to promote your travel agency:
  1. Find or Refine Your Niche. Before the internet, travel agencies were usually fairly broad in scope. ...
  2. Make the Most of Social Media. ...
  3. Reap the Benefits of a Host Agency. ...
  4. Offer Add-on Services and Packages. ...
  5. Optimize Your Website. ...
  6. Build an Email List.

What are your three main strengths? ›

Here are the TOP 15 Strengths that will allow you to STANDOUT in your job interview.
  • 1) Ability to Multitask. ...
  • 2) Effectively Work In HIGHLY Pressurized Situations. ...
  • 3) Attention to Detail. ...
  • 4) Ability to COLLABORATE. ...
  • 5) Resourceful. ...
  • 6) Empathetic. ...
  • 7) Self Motivated. ...
  • 8) Take Initiative.
May 11, 2023

What is the most famous pyramid scheme company? ›

American investment manager Bernie Madoff was the most famous Ponzi scheme executor in U.S. history. His scam cost investors an estimated $50–65 billion and wiped out many of the participants' life savings.

Is networking marketing a pyramid scheme? ›

Multilevel marketing is a legitimate approach to sales, but it does share some characteristics with illegal pyramid schemes. The key difference between MLM and a pyramid scheme is that MLM keeps the focus on sales, while pyramid schemes generally focus on recruitment.

What is the InteleTravel controversy? ›

Due to its links with PlanNet Marketing, which pays agents to recruit others into the business, InteleTravel is often accused of being a multi-level marketing scheme whose agents make more money from recruitment than selling holidays.

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